2Troubleshooting Procedures
Satellite A660/A665 Series Maintenance Manual
39
components may be damaged. To determine if the computer’s HDD/SDD is functioning
properly, perform the following procedures. Figure 2-16 outlines the process. Start with
Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Diagnostic test
Procedure 2: Connector and replacement check
Procedure 1
Diagnostic test
Run the Diagnostic Program, which will automatically execute the HDD/SSD R/W test.
(Refer to Chapter 3 system configuration check), Tests and Diagnostics for more information
on the program.
If an error is located, go to Procedure 2. If an error is not located, the HDD/SSD function is
functioning properly.
Procedure 2
Connector and replacement check
The HDD module or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4,
Replacement Procedures
, and perform
the following checks.
Check 1
Make sure that the HDD module is securely slotted into the system board. If the
problem persists, go to Check 2.
Check 2
The HDD module may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 3.
Check 3
The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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