19
5.
常見問題
您可以嘗試自己解決以下簡單問題。如果
無法解決，請聯繫售後服務部門。
出現
可能的原因／檢查項目
操作失敗
檢查設備是否已接通電源，或者插頭是否
接觸良好
檢查電壓是否過低
檢查是否有電源故障或部分電路跳閘
氣味
有氣味的食物應包裝緊密
檢查是否有腐爛的食物
清潔雪櫃內部
壓縮機的長期運
行
夏季環境溫度高時，雪櫃長時間運行是否
正常
不建議同時在器具中有太多的食物
食物在放入器具前應冷卻
門開得太頻繁了
燈不亮
檢查雪櫃是否接通電源，照明燈是否損壞
請專家來更換燈
門不能完全關閉
門被食品包裝卡住了，放了太多的食物
雪櫃傾斜了
巨大的噪音
檢查地板是否平整，雪櫃是否放置穩定
檢查附件是否放置在合適的位置
門密封不緊密
清除門密封條上的異物
加熱門密封條，然後冷卻進行修復
（或者用電吹風吹或者用熱毛巾熱敷）
水盤溢出
雪櫃中有太多的食物或者儲存的食物含有
太多的水，導致大量解凍
門沒有完全關閉，空氣進入會導致結霜，
除霜會增加水量
外殼溫度升高
內置冷凝器通過外殼散熱，這是正常現象
當外殼因環境溫度高而變熱時，儲存過多
的食物或關閉壓縮機，確保通風良好便於
散熱
表面凝結
當環境濕度過高時，雪櫃外表面和門密封
上會出現冷凝，這是正常現象。只需用乾
淨的毛巾擦拭冷凝物。
異常噪音
嗡嗡聲：壓縮機在運行過程中可能會產生
嗡嗡聲，尤其是在啟動或停止時。這是正
常現象。
咯吱聲：流入設備內部的製冷劑可能會產
生咯吱聲，這是正常現象。
5. Trouble shooting
You may try to solve the following simple
problems by yourself. If them cannot be solved,
please contact the after-sales department.
Occurrence
Possible cause/inspection items
Failed operation
Check whether the appliance is connected to
power or whether the plug is in well contact
Check whether the voltage is too low
Check whether there is a power failure or partial
circuits have tripped
Odor
Odorous foods shall be tightly wrapped
Check whether there is any rotten food
Clean the inside of the refrigerator
Long-time
operation of the
compressor
Long operation of the refrigerator is normal in
summer
when the ambient temperature is high
It is not suggestible having too much food in the
appliance at the same time
Food shall get cool before being put into the
appliance
The doors are opened too frequently
Light fails to get lit
Check whether the refrigerator is connected to
power supply and whether the illuminating light is
damaged
Have the light replaced by a specialist
Doors cannot be
properly closed
The door is stuck by food packages Too much
food is placed The refrigerator is tilted
Loud noise
Check whether the floor is level and whether the
refrigerator is placed stably
Check whether accessories are placed at proper
locations
Door seal fails to
be tight
Remove foreign matters on the door seal
Heat the door seal and then cool it for restoration
(or blow it with an electrical drier or use a hot towel
for heating)
Water pan
overflows
There is too much food in the chamber or food
stored contains too much water, resulting in heavy
defrosting
The doors are not closed properly, resulting in
frosting due to entry of air and increased water
due to defrosting
Hot housing
Heat dissipation of the built-in condenser via the
housing, which is normal When housing becomes
hot due to high ambient temperature,
storage of too much food or shutdown of the
compressor is shut down, provide sound
ventilation to facilitate heat dissipation
Surface
condensation
Condensation on the exterior surface and door
seals of the refrigerator is normal when the
ambient humidity is too high. Just wipe the
condensate with a clean towel.
Abnormal noise
Buzz: The compressor may produce buzzes
during operation, and the buzzes are loud
particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance
may produce creak, which is normal.
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