7
© 2016-2020 Toshiba Tec Corporation All rights reserved
GD-1370
TROUBLESHOOTING
7 - 9
7.6
Lists Required for a Problem in the Field
When a fax-related problem occurs, output all lists by means of [12 FAX LIST PRINT MODE] in [FS
menu]. For details, refer to the Service Manual for the equipment.
It is not necessary to output these lists immediately after the problem has occurred, but they must be
prepared for any kind of problems regarding the fax operation.
[Precaution]
Disconnect the telephone line to stop the communication when a problem occurs.
The only last communication is reported on the protocol trace list. Therefore, if the telephone line is not
disconnected immediately after the problem has occurred, next communication might come in and be printed out
instead of the communication in question.
Do not turn OFF the power before printing the protocol trace list and memory dump list.
Otherwise, the information will be lost.
7.6.1
Fax list print mode
For details about the list print method, refer to the Service Manual for the models with the fax unit
installed.
[ 1 ] Protocol trace list (Line 1 and Line 2)
Fax protocols for the latest one communication can be obtained. (The figure below is for the Line 1. The
difference in the format between the Line 1 and the Line 2 is just “LINE X” which is added to the end of
the list title.)
PROTOCOL TRACE LIST (LINE 1)
ROM VER
XXXXXX /XXXXXX
TIME
: MM-DD-YY HH:MM
FAX NO.1
: XXXXXXXXX
FAX NO.2
: XXXXXXXXX
IP FAX NO.
: XXXXXXXXX
NAME
: XXXXXXX
TIME
S/R
FCF DATA
FIF DATA
ASCII
01bf
R
V8
Start Time ‘YY-MM-DD HH:MM:SS
0307
S
CSI
0307
S
NSF
000090000000
+81 999 888
C_#
0307
S
DIS
0375
R
NSS
20202020202020202B3831203939392038383838
00000100 01000011 01011111 00100011
00000001 11101011 11000001 00000001
00000001 00000100
000090000000
R
TSI
2020202020200000
Fig. 7-6
Item
Contents
TIME
The elapsed time from the start of the communication is displayed in hexadecimal
notation. (Unit: 10 msec.)
S/R
The symbol of various signals is displayed.
S: Transmission signal
R: Reception signal
FCF DATA
The FCF command is displayed. (FCF: Facsimile Control Field)
FIF DATA
The content of data including FIF is displayed in the HEX, BIN or TEL format. (FIF:
Facsimile Information Field) The TEL format is displayed in ASCII (hexadecimal)
with right justification.
The first line of FIF DATA displays the communication start time.
ASCII
FIF converted into ASCII code is displayed.
Содержание GD-1370
Страница 12: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS AND OUTLINE OF SYSTEM 1 6 ...
Страница 46: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved INSTALLATION 4 2 ...
Страница 50: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved SELF DIAGNOSIS MODE 6 2 ...
Страница 64: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved TROUBLESHOOTING 7 14 ...
Страница 66: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved PRECAUTIONS FOR INSTALLATION OF FAX BOARD 8 2 ...
Страница 68: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved FIRMWARE UPDATING 9 2 ...
Страница 70: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved 2 ...
Страница 71: ......
Страница 72: ...1 11 1 OSAKI SHINAGAWA KU TOKYO 141 8562 JAPAN ...