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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (

TAIS

)

Telecommunication Systems Division License Agreement

IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY 
SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO 
YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER. IF 
YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU 
OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR DISTRIBUTION 
THROUGH TAIS AUTHORIZED CHANNELS ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT.

1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software 
provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying, 
distributing, printing, sublicensing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the 
Software is strictly prohibited except as permitted by applicable law; you agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice, 
against you or any other person in possession of the Software. You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the 
Software to TAIS, upon demand. Furthermore, you hereby agree not to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the 
software in the event that you or any other person violates this License Agreement. Execution of the Software for any additional capabilities require a valid run-time license.

2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain 
the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices 
contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the 
software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes 
a willful infringement of copyright.

3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from 
attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein 
will result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS.

4. Limited Warranty. THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS 
DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD 
PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS 
TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET 
YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE 
SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO 
YOU.

5. Limitation Of Liability. TAIS’ ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS’ OPTION REPLACEMENT OF THE MEDIA OR 
REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, 
SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY 
OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF 
SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY.

6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR 
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU 
SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.

7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the 
United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or 
order, is prohibited. 

8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions.

9. United States Government Restricted Rights. The Software is provided with Restricted Rights. The Software and other materials provided hereunder constitute Commercial Computer Software and 
Software Documentation and Technical Data related to Commercial Items.  Consistent with F.A.R. 12.211 and 12.212 they are licensed to the U.S. Government under, and the U.S. Government’s rights 
therein are restricted pursuant to, the vendor’s commercial license. 

10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way 
be affected or impaired.

11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no 
waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

12. Supplier Software. The Software may include certain software provided by TAIS suppliers. In such event, you agree that such supplier may be designated by TAIS as a third party beneficiary of TAIS with 
rights to enforce the Agreement with respect to supplier’s software.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU 
FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR 
AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.

Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Boulevard
Irvine, California 92618-1697 
United States of America

DSD 020905

5932

Содержание CIX

Страница 1: ...ge Installation Manual IP Attendant Console The Power of IP The Reliability of Toshiba CIX S T R A T A IMPORTANT Installing Technician Please read the entire contents of this Guide before starting installation ...

Страница 2: ... goodwill inconvenience or exemplary special incidental indirect or consequential damages whatsoever or claims of third parties regardless of the form of any claim that may result from the use of this document THE SPECIFICATIONS AND INFORMATION PROVIDED HEREIN ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT A WARRANTY OF ACTUAL PERFORMANCE WHETHER EXPRESSED OR IMPLIED THE SPECIFICATIONS AND INFORM...

Страница 3: ...d of your right to file a complaint with the FCC Service or Repair For service or repair contact your local Toshiba telecommunications distributor To obtain the nearest Toshiba telecommunications distributor in your area log onto www toshiba com taistsd pages support_dealerlocator html or call 800 222 5805 and ask for a Toshiba Telecom Dealer Radio Frequency Interference Warning This equipment gen...

Страница 4: ...Y RIGHTS THE WARRANTY OF YEAR 2000 COMPLIANCE AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE HOWEVER...

Страница 5: ...g the malfunc tion by TAIS or its authorized dealer with new or refurbished parts at their option If TAIS or one of its autho rized dealers does not replace or repair such parts the retail customer s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to be defective and which are returned to TAIS through one of its authorized dealers within the wa...

Страница 6: ...ed by the warranties provided through the original manufacturer and passed on intact to the purchaser by Toshiba Customers should consult their product documentation for third party warranty information specific to third party products More information may also be available in some cases from the manufacturer s public website While Toshiba offers a wide selection of software hardware and periphera...

Страница 7: ...Step 2D DKT Button Assignments 1 4 Step 2E Make Attendant Group Assignments on CIX 1 5 Step 2F Set Up LAN 1 5 Step 2G Create Dial 0 Destination 1 6 Step 2H Direct CO Lines to Ring CIX Attendant Console 1 6 Attendant Console Operator Without Admin Rights 1 7 Step 3 Connect Hardware to Strata CIX 1 8 Step 4 Run the CIX Attendant Console 1 9 Chapter 2 Maintenance and Troubleshooting Software Upgrade ...

Страница 8: ...This page is intentionaly left blank ...

Страница 9: ...contains maintenance and administration information Organization This manual is divided into these chapters Chapter 1 Installation contains programming and installation instructions for the Strata CIX IP Attendant Console Chapter 2 Maintenance and Troubleshooting explains how to back up remove restore the console database as well as upgrade and troubleshooting procedures ...

Страница 10: ... version date in the Publication Information on the back of the document s title page Strata CIX IP Attendant Console User Guide Strata CIX IP Attendant Console Quick Reference Guide Strata CIX IP Attendant Console Application Software and Documentation Library on CD ROM For authorized users Internet site FYI http fyi tsd toshiba com contains all current Strata CIX documentation and enables you to...

Страница 11: ... CTX KL ATCON VA See the Strata IP Attendant Console User Guide or Quick Reference Guide or for sticker placement Mouse Note The customer must supply an LIPU IP station port for the speech path and a color VGA monitor 1024 x 768 resolution 65K colors or better CTX LCD MONITOR The Strata CIX system supports up to two Attendant Consoles Multiple consoles automatically share the incoming call load on...

Страница 12: ...ecutive Override for others calling the console required p FB12 Enter 1 to enable Group Pickup preferred p FB13 Enter 1 to enable Directed Station Pickup preferred p FB14 Enter 1 to enable Directed Group Call Pickup preferred p FB15 Enter 1 to enable Directed DN Call Pickup preferred p FB16 Enter 1 to enable External Call Pickup preferred p FB17 Enter 1 to enable Directed CO Call Pickup preferred ...

Страница 13: ...ssign the Attendant Console PDN to another DKT or station 2 Click on OK Notice that the program has changed to 260 3 Enter the first four digits of the xIPU card equipment number cabinet slot of LIPU do not enter a port number 4 In the 01 Type field pull down list select ATT 5 Toshiba recommends entering COS 10 at the following three prompts COS DAY1 10 COS DAY2 10 and COS Night 10 preferred 6 For...

Страница 14: ...uired p FB30 Enter 2 to disable Automatic Line Hold Notes FB19 and FB30 settings can be changed within the CIX Attendant Console application see Administration view Admin tab in the console These two settings can be changed in CIX programming or from the CIX Attendant Console The console has precedence the console overrides programming data Although FB28 is labeled Attd Overflow Dest you should en...

Страница 15: ...400 BLF for 00 Logical Device No Note Port 207 is reserved for My Info Manager Port 208 is reserved for Feature Flex p FB01 Choose LAN device connection Assign a device port number When programming from a telephone press Spkr to access this parameter Then enter a device port number Note If you change the LAN port you must reset the CIX by performing a Power Cycle or Level 2 Reset 2 Use Program 801...

Страница 16: ...alue of 0 zero click OK Most sites will use 0 however any non conflicting DN can be used or for telephone programming at the Digit prompt enter 0 or any DN that does not conflict with a station DN At the FB0 prompt enter 750 Note The number entered here usually 0 is the number users dial to reach an Attendant Important Do not assign a PDKU or BDKU port as DN 0 Step 2H Direct CO Lines to Ring CIX A...

Страница 17: ...the following three registry keys do this for each person that will login to the Attendant Console application 2 Use the Registry Editor to allow each operator login name access to the these keys HKEY_LOCAL_MACHINE SOFTWARE TOSHIBA PC ATT DB UTILITY HKEY_LOCAL_MACHINE SOFTWARE TOSHIBA StrataCTX Attendant Console HKEY_LOCAL_MACHINE SOFTWARE TOSHIBA StrataCTX TSP 3 Grant access on WMI select Start C...

Страница 18: ...in Figure 3 Figure 1 Network Interface Connection Figure 2 Network Interface Connection Figure 3 8 wire Modular Cord Pinouts 7766 xCTU Processor Strata CIX Cross pinned 8 wire modular cord RJ45 Jack MIC Jack Speaker Jack RJ45 Jack NIC Strata CIX IP Attendant Console PC NIC Headset Straight pinned 8 wire modular cord Straight pinned 8 wire modular cord RJ45 Jack RJ45 Jack LAN or Switch 7767 xCTU Pr...

Страница 19: ...nt Strata CIX Attendant Console see below The application should start in a few seconds 2 In the Attendant Logon box shown right select Admin from the drop down list leave password blank click OK 3 The first time that you install the CIX Attendant Console you may see the window shown right Enter the correct IP Address Port and Name of each node In the Name field enter an easily identifiable name s...

Страница 20: ...endant Console 10 Strata CIX IP Attendant Console Installation 01 09 The Attendant Console window opens shown below The console is now ready for use Refer to the Strata CIX IP Attendant Console User Guide for operating instructions 6594 ...

Страница 21: ...ftware If you select Cancel the installer halts the process without changing the existing installed software If you select OK the installer removes the currently installed CIX Attendant software from the target machine and installs the new version An upgrade maintains the directory database and all custom parameters Directory Database Maintenance Back Up Database Backing up the current database is...

Страница 22: ...d users to the directory on another PC then transfer the off line database to a floppy disk or other media To install the off line database onto the Attendant PC follow this procedure which is the same process as restoring data from a previous backup to the current database 1 Select Start Programs Strata CIX Attendant click Strata CIX Attendant Database Utility 2 Click the Restore button to start ...

Страница 23: ...rovider Frame Service 1 Exit all open programs 2 From Windows click Start Settings Control Panel 3 Open Administrative Tools and then Services 4 Locate and open NHSProviderFrame 5 Change Startup Type to disable click OK Step 1B Remove the CTX CIX PC Attendant TSP Driver 1 From Windows click Start Settings Control Panel 2 Open Phone and Modem Options and select Advanced tab 3 Remove Strata IP Atten...

Страница 24: ...r CIX Attendant Console window click Next 3 Enter the Customer Information click Next 4 Click Yes if you agree with the License Agreement 5 Select the Setup Type then Next Primary for single consoles automatically installs the Console and database utility program at the default location SystemFileFolder Toshiba CIX Attendant and SystemFileFolder Toshiba CIX Attendant Database Secondary installs th...

Страница 25: ...sole and CIX Attendant database share the same machine User Name and password is default set Database name pcatt is automatically shown as the proper server name Test Connection button press to ensure the connection is established A message box Test connection succeeded should appear less than 30 seconds If this message does not appear the connection to the shared database has failed If so the CIX...

Страница 26: ...is number should match the Strata CIX IP address displayed when you log into eManager Port This number must match the Port number entered earlier in Strata CIX Program 801 see Step 2F Set Up LAN on page 5 CommunityName This should match the Strata CIX CommunityName displayed when you log into CIX WinAdmin Attendant DN This should be the Prime DN for the Attendant Console entered in Strata CIX Prog...

Страница 27: ...This is the last page on the document ...

Страница 28: ...elecom toshiba com 2004 2009 Toshiba America Information System Inc Stratagy and CIX are registered trademarks of Toshiba America Information System Inc Strata is a registered trade mark of Toshiba Corporation Specifications subject to change with out notice Some features require optional hardware to support full capabilities ...

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