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EN
Section 11
Troubleshooting
Troubleshooting
If the camcorder fails to function as expected, check the list of the common problems below.
Problem/Situation
Remediation/Solution
Cannot turn on the
camcorder. The power turns
off suddenly.
Power is off. Press the [Power Button] to turn on.
•
Battery pack is weak or dead. Recharge the battery pack.
•
The files on the memory
card do not display smoothly
when the LCD shows the “!”
marking.
The “!” means the SD card is low speed or contains corrupted
•
files. To solve this, format SD card using the camcorder instead
of a computer. (Please refer to the detailed Format instruction in
Section 5).
The card has some problems and can not be recognized. Change
•
the card with another one.
Or please change the SD/SDHC/SDXC card to a high speed
•
one.
Cannot take video/photo.
Memory is full. Delete some unnecessary videos/photos or insert
•
a new SD card.
Power is off. Press the [Power Button] to turn on.
•
How do I charge battery?
You must use the supplied AC charger or the USB cable.
•
The camcorder must be turned OFF.
•
A blinking light will indicate active charging and a solid light
•
indicates that charging is complete.
In AC charging Mode,
•
the full charge time is about 4 hours and the
light will turn itself off automatically after 3~5 minutes when the
charging is completed. (Actual charging time may vary. It depends
on the battery conditions.)
The camcorder is freezes.
Try to turn off the camcorder and remove the battery. Then, insert
•
the battery and turn on the camcorder again.
The date imprinted on the
photo is incorrect
Set the date and time in SETUP menu.
•
Why do some of my indoor
photos look blurry and
dark?
Poor lighting. Take photo in better lighting.
•
The camcorder extends photo exposure time under low light/ indoor
•
condition. Keep the camcorder (and the target subject) steady for
several seconds when taking photos.
Place the camcorder on a flat and steady surface, or use a tripod
•
when take photo.
The color of the video/photo
is not natural.
Select the proper white balance option to match the light source.
•
