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5-2

5. TROUBLESHOOTING

EM18-33010A

5. TROUBLESHOOTING

• Replace the print head.
• Replace the print head harness.
• Replace the CPU PC board.

• Use only TOSHIBA TEC specified

media.

• Clean the print head and remove

the dust from the media.

• Use only TOSHIBA TEC specified

ribbon.

• Replace the ribbon rewind motor

or ribbon feed motor.

• Use only TOSHIBA TEC specified

ribbon.

• Refer to page 2-3 to adjust the

ribbon end sensor.

• Replace the ribbon end sonsor.
• Replace the CPU PC board.

• Set the paper properly.
• Use the paper approved by

TOSHIBA TEC.

• Re-adjust the sensor.

• Replace the feed gap sensor or

black mark sensor.

• Replace the take-up motor or CPU

PC board.

• Install the cutter mechanism

properly.

• Replace the stepping motor or

CPU PC board.

• Replace the cable.
• Replace the connector.
• Replace the connector.

• Modify the program.
• Replace IC3 (MC145407).

If the trouble is not solved, replace
the CPU PC board.

Dot missing

Blurred print

Ribbon wrinkle

Ribbon end error

Label feed failure

Communication error

Problems

Cause

Solution

1. Broken element of print head
2. Broken wires of print head cable
3. Failure of the CPU PC board

1. Poor quality of media.

2. Dust is attached to the media.

1. Poor quality of the ribbon

2. Ribbon is not rewound or fed

smoothly.

1. Poor quality of the ribbon.

2. Improper voltage applied to the ribbon

end sensor.

3. Failure of the ribbon end sensor
4. Failure of the circuit which controls

the ribbon end sensor.

1. Paper is not set properly.
2. Paper of poor quality

3. Improper adjustment of the feed gap

sensor or black mark sensor.

4. Failure of the feed gap sensor or

black mark sensor

5. Labels cannot be stripped off the

backing paper or the backing paper
with labels cannot be wound properly.

6. The cutter mechanism is not installed

properly.

7. Failure of the stepping motor

1. Failure of the communication cable
2. Failure of the RS-232C connector
3. Failure of the communication

connector

4. Failure of the PC or application

software

5. Failure of the CPU PC board

(Revision Date: Feb. 10, 2000)

Содержание B-570

Страница 1: ...rinter B 570 SERIES Original Nov 1993 Revision Mar 2000 Document No EM0 33013A PRINTED IN JAPAN TABLE OF CONTENTS OWNER S MANUAL EM1 33035 PRODUCT DESCRIPTION EM10 33006A MAINTENANCE MANUAL EM18 33010A User s Manual ...

Страница 2: ...emely important Warnings and Cautions necessary for safe handling are included in this manual All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment Safety Precaution Energized electrical equipment is dangerous Electrical shock from energized equipment can cause death Never work on energized equipment unless authorized to do so...

Страница 3: ......

Страница 4: ...PRINTED IN JAPAN EO0 33004 ...

Страница 5: ...TEC Thermal Printer B 570 QQ SERIES Owner s Manual ...

Страница 6: ... the interference at his own expense for USA only This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur de Canada for CANADA only Changes or modifications not expressly approved by manufacturer for compliance could void the user s au...

Страница 7: ...s indication Prohibited Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock Do not place metal objects or water filled containers such as flower vases flower pots or mugs etc on top of the machines If metal objects or spilled liquid enter the machines this may cause fire or electric shock If the machines share the same outlet with any other electrical appli...

Страница 8: ... ribbons DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high tem peratures high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equip ment likely to cause mains interference...

Страница 9: ...BLE OF CONTENTS Page 1 INTRODUCTION 1 1 1 1 Applicable Model 1 5 1 2 Accessories 1 5 2 SPECIFICATIONS 2 1 2 1 Printer 2 1 2 2 Options 2 2 2 3 Media 2 3 2 4 Ribbon 2 3 3 OVERVIEW 3 1 3 1 Front Rear View 3 1 3 2 Operation Panel 3 1 4 DIP SWITCH FUNCTIONS 4 1 5 INSTALLING THE PRINTER 5 1 6 LOADING THE MEDIA 6 1 7 LOADING THE RIBBON 7 1 8 INSERTING THE OPTIONAL FLASH MEMORY CARD 8 1 9 CARE HANDLING OF...

Страница 10: ...ith an optional high speed P C interface board which allows vastly reduced graphic data transfer times and you have a printer to suit a variety of applications and environments This manual contains general set up and maintenance information and should be read carefully to help gain maximum performance and life from your printer For most queries please refer to this manual and keep it safe for futu...

Страница 11: ...Times Roman 6 sizes Helvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Writable characters 40 types Outline font 1 type 0 90 180 270 Serial interface RS 232C Parallel interface Centronics Expansion I O interface Flash memory card interface High speed PC interface B 570 QQ Model Item 2 2 Option Option Name Cutter module High speed PC inter ...

Страница 12: ...fication other than above are unchanged 2 When marking black marks on label rolls the following requirements must be satisfied When the gap length is less than 4 mm The black mark length should be longer than the gap length When the gap length is 4 mm or more The black mark should not overlap the gap for more than 4 mm and the following label Fig 2 1 25 4 999 0 23 4 997 0 50 8 140 0 47 8 137 0 2 0...

Страница 13: ...n the media ribbon ends or the printer does not operate correctly FEED key Feeds paper RESTART key Resets the printer when paused or when an error occurs Used to set the threshold Refer to page 10 4 PAUSE key Pauses printing Message display shows PAUSE and an unprinted count Used to set the threshold Refer to page 10 4 Fig 3 2 Fig 3 1 Front View Rear View Top Cover Supply Window Message Display LC...

Страница 14: ...at the power off time READY BUSY RTS No XON is output at the power on time No XOFF is output at the power off time XON XOFF READY BUSY XON is output at the power on time XOFF is output at the power off time XON XOFF XON is output at the power on time XOFF is output at the power off time Transmission speed Stop bit length Data length Parity check Parity check effective when DIP SW 5 is set to ON Da...

Страница 15: ...NING Turn the POWER SWITCH to OFF before connecting the power cord or cables Fig 5 1 5 INSTALLING THE PRINTER Connecting the Power Cord and Cables Serial I F Cable RS 232C Expansion I O Cable Power Cord Parallel I F Cable Centronics High Speed PC Inter face Cable Option ...

Страница 16: ...urntheforcethelockingringtoofarcounterclockwiseoritmaycomeoffthesupplyholder 6 LOADING THE MEDIA WARNING 1 Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement 2 To avoid injury be careful not to catch or jam your fingers while opening or closing the cover 6 LOADING THE MEDIA The printer p...

Страница 17: ... paper holders of the media guide adjust the media guides to the media width and tighten the locking screw 8 Check that the media path through the printer is straight The media should be centered under the print head NOTE When using the label rolled with labels facing outside please remove the upper plates of both paper holders using the following procedure Failure to do this may cause a paper jam...

Страница 18: ...ig 6 5 Media Guide Screw T 4x8 3 Attach the media guide back in position NOTE Do not lose the removed upper plates because they are required when using the label rolled with labels facing inside 9 Set the black mark feed gap sensor to the correct position by turning the adjusting knob Turning the knob right will move the sensor towards the center of the media while turning left will move it away f...

Страница 19: ...nsor position to that of the black mark the upper hole indicates the position of the black mark sensor NOTE Make sure to set the sensor to detect the center of the black mark otherwise a paper jam error could occur Setting the feed gap sensor position 1 Adjust the sensor to detect on the gap the lower hole indicates the position of the feed gap sensor Fig 6 7 Black Mark Black Mark Sensor Feed Gap ...

Страница 20: ...sition with the take up clip Wind the paper counter clockwise around the spool as this is the direction it rotates 3 Rotate the take up spool anti clockwise a few times to take up any slack in the backing paper Fig 6 9 NOTES 1 The backing paper is easier to feed back to the take up spool if the front plate is removed 2 When fitting the tace up clip the longer side of the clip should be fitted into...

Страница 21: ...t the selection switch to the REWINDER position 3 Follow the procedure for strip type 4 Adjustment If the label skews when using built in rewinder unit turn the adjustment knob of the rewinder guide plate to correct the label feed Clockwise turn moves the rewinder guide plate forward and counterclockwise moves it backward When labels skew to the right Loosen the SM 4x8 sems screw with a philips he...

Страница 22: ...rmal media a chemically treated surface DO NOT LOAD a ribbon when using a direct thermal media 1 When using a narrow width ribbon slide the ribbon stoppers along the shafts to a position where the ribbon will be centered when it is fitted When changing from a narrow width to a wider one rotate the ribbon stoppers by 90 push them back to the correct position and then rotate back to lock NOTE When a...

Страница 23: ...with a wet cloth or storing it in a damp place 5 Before inserting or removing the card make sure that the power switch is turned off 6 Thefollowingflashcardscanbeused The1MB cardisreadonlyandthe4MBcardcanread write CAUTION To protect memory cards discharge static electricity from your body by touching the printer rear cover prior touching the memory cards Fig 8 1 Flash memory Card WARNING Turn the...

Страница 24: ...des as this might flatten that side causing erratic media advance and poor print quality Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature hig...

Страница 25: ...rinter it should be regularly cleaned The greater the usage of the printer the more frequent the cleaning i e low usage weekly high usage daily 1 Turn the power off 2 Open the top cover 3 Turn the head lever to raise the print head 4 Remove the ribbon and media 5 Clean the element of print head with print head cleaner 6 Wipe the platen feed roller and pinch roller with a cleaner moistened with alc...

Страница 26: ...0 2 9 Paper jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter Do not use none specified media in the cutter If you get frequent jams in the cutter contact your Authorized Service representative 10 3 Removing Jammed Paper 1 Turn the power off 2 Open the top cover 3 Turn the head lever to position 3 then release the ribbon shaft holder plate 4 Remove the b...

Страница 27: ...s are sharp and care should be taken not to injure yourself when cleaning 1 Loosen two screws and remove the cutter cover 2 Remove the white screw and media guide 3 Remove the jammed paper and trash 4 Clean the cutter with dry cloth Fig 10 3 Fixed Cutter Cutter Unit Swing Cutter Screw Media Guide Cutter Cover White Screw 24741710304 5 Assembling is reverse order of removal ...

Страница 28: ...USE key when more than 1 5 labels tags are advanced Threshold setting is completed by this operation 14 Press the RESTART key 15 The printer is in stand by 16 Send an issue command from the PC to the printer O N L I N E O N L I N E P A U S E P A US E O N L I N E Turn the power ON RESTART PAUSE Command T R N S M I S I V E PAUSE A S FEED R E L E C T V E F I FEED T R N S M I S I V E A S PAUSE T R N S...

Страница 29: ...m Approx 17 mm EM1 33035 Threshold setting procedure For firmware version 2 5 or earlier 1 Turn the power on 2 Load the pre printed label Any position 3 Press the PAUSE key once 4 Hold down the PAUSE key for more than 3 seconds and it will begin to feed After it has fed the 2 label release the PAUSE key 5 Press the RESTART key for ON LINE mode 6 Threshold setting is now completed NOTES 1 If the PA...

Страница 30: ... the media correctly Press the RESTART key 2 Remove the cause of the jam and replace the media correctly Press the RESTART key 3 Turn the power off then on again Select the correct sensor Feed the media 4 Adjust the sensor position Press the RESTART key 5 Turn the power off then on again Set the correct media size Feed the media 6 Set the threshold see page 10 4 Else Turn the power off and call yo...

Страница 31: ...eplace the flash memory card and retry 3 Turn the power off and contact your Authorized Service representative Replace the card with a new one and re send data Only 1MB and 4MB cards can be used Turn the power off then on again or press the RESTART key Check the program data Call your Authorized Service repre sentative if necessary The print head is too hot This message is displayed when sending t...

Страница 32: ...ere is power supplied Call your Authorized Service representative if necessary Check for a paper jam in the cutter Call your Authorized Service representative if necessary 1 Clean the cutter blades 2 The blades are worn Call your Authorized Service representative Problem Solution Error Message Problem Solution Correct the command and re send it again Turn the power off then on again If the problem...

Страница 33: ......

Страница 34: ...PRINTED IN JAPAN EM1 33035 E ...

Страница 35: ...TEC Thermal Printer B 570 SERIES Original Nov 1993 Revised Feb 2000 PRINTED IN JAPAN Product Description Document No EM10 33006A ...

Страница 36: ...2 HIGH SPEED PC INTERFACE BOARD B 4800 PC QM 3 2 3 3 MEMORY MODULE 3 3 3 4 FLASH MEMORY CARD 3 3 3 5 FANFOLD PAPER GUIDE MODULE B 4905 FF QM 3 3 Page CAUTION 1 This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC 2 The contents of this manual may be changed without notification 3 Please refer to your local Authorized Service representative with regard t...

Страница 37: ... necessary A high dot density of 12 dots mm produces a clear print and the heat history control system optimizes applied pulse signal to the head 5 This printer accommodates a max format size of 138 mm wide by 997 mm long and a max print speed of 203 2 mm sec 6 High throughput can be obtained with on the fly formatting 7 Installation space is minimized because the media is loaded internally 8 The ...

Страница 38: ...ISPLAY LCD Displays messages in the language selected DIP switch When power is turned on and it is ready to print ON LINE is displayed POWER LED Green Lights when the power is turned on ON LINE LED Green 1 Flashes when communicating with a host computer 2 On while printing ERROR LED Red Lights when the printer does not operate correctly FEED Button Feeds paper RESTART Button Resets the printer whe...

Страница 39: ...e print tone according to what you print 2 Print head 5 inches 1 Total number of dots 1536 dots 3 Effective print width 127 5 mm 2 Dot density 12 dots mm 4 Thermal pitch 0 083 mm 3 Print speed 76 2 mm sec 127 mm sec 203 2 mm sec selectable NOTE These print speeds are available when printing ratio is less than 15 of the entire label or tag paper 4 Format size W x L Label 137 0 x 995 0 max Tag Paper...

Страница 40: ...line 1Horizontal line 2Vertical line 3Slant line 4Square 5Rounded Rectangle 6Circle 16 Line width 1 dot to 12 dots can be specified in units of 0 1 mm Guaranteed only when a line has more than 3 dots 17 Mechanism 1 Batch mechanism This is the standard mechanism which let the printer print continuously without winding the label and tag paper By attaching the rewinder guide printed media can be woun...

Страница 41: ...model 1 A max Stand by 51 W QQ model 500 mA QP model 250 mA 20 Rush current 30A or less 1 5 ELECTRONICS SPECIFICATIONS 1 CPU µPD70236AGD 16 588 2 Memory 1 Program Character generator Flash ROM 1 MB 2 Backup EE PROM 128 Bytes 3 Image buffer Work D RAM 2MB max 4MB option 3 Interface 1 RS 232C interface 1 Communication mode Full duplex 2 Transmisson speed 2400 4800 9600 19200 BPS selectable 3 Synchro...

Страница 42: ...ocol When initialized after power on this printer becomes ready to receive data and converts the DTR signal to High level READY The printer converts the DTR signal to Low level BUSY when the blank positions in the receive buffer amount to 800 Bytes or less The printer converts the DTR signal to High level READY when the blank positions in the receive buffer amount to 2KB or more When there are no ...

Страница 43: ...receive buffer capacity without storing it in the buffer After detecting a BUSY signal the host computer must stop transmission before the printer receive buffer becomes full Both the DTR signal output from the printer and the DSR signal output from the PC are always High NOTES 1 When performing the flow control with Windows in the port setting screen select Hardware for flow control set to the RE...

Страница 44: ...line Logic 1 is Low and 0 High ItisLOW MARK whilenodataisbeingsent Input signal from the host It must be High for the printer to send data Output signal to the host 1 READY BUSY DTR protocol It indicates there is data to send to the host After power is ON it is always High 2 READY BUSY RTS protocol Indicates whether the printer is ready to receive data The signal is at the Low level when the data ...

Страница 45: ... SN74LS14 or equivalent SN74LS14 or equivalent SN7406 or equivalent 1K 5V 1K 5V 5V 100P 1K 100P Type Input Output Configuration Logical level input 1 2 5 V 0 0 0 4 V Logical level input 1 2 4 5 V 0 0 0 4 V Fig 1 7 3 External I O interface 1 Interface circuit Input circuit Fig 1 8 There are five input circuits and each input is a current loop using a photo coupler The anode of the photo coupler is ...

Страница 46: ... print head the micro switch is turned on and the print head prepares to print 2 Paper sensor This sensor is comprised of the black mark sensor and feed gap sensor It is positioned 92 1 mm from the platen The sensor position is adjustable according to the media width It moves toward the main frame a max of 70 mm by turning the knob counterclockwise Black mark sensor Reflective sensor This sensor d...

Страница 47: ...nd sensor Transmissive sensor When printing in thermal transfer mode this sensor detects the difference in potential between the ribbon and the ribbon end to indicate the ribbon end It is positioned 94 8 mm from the platen and the detection point is 76 5 mm from the main frame Fig 1 12 Fig 1 13 Fig 1 14 Fig 1 15 Strip Sensor Tr 13 7 mm Strip Sensor LED Strip Shaft Backing Paper Platen Print Head C...

Страница 48: ...motors The ribbon motors toque works to take up slack in the ribbon and is dependent on the detected count The slit sensor is a photo coupler combining an LED and a transistor 7 Cutter home position switch micro switch A cam positioned at the end of the cutter motor arm turns the micro switch on off in accordance with the cycle of the cutter motion one rotation The micro switch status indicates if...

Страница 49: ...1 MEDIA Batch 10 0 999 0 On demand 25 4 999 0 Auto cut 38 0 999 0 NOTES 1 When rewinding the media onto the take up spool in batch mode the max outer roll diameter should be 180 mm 2 When cutting the thermal label secure a gap of 6 mm or more and cut in the middle of the gap 3 The thermal paper used for direct thermal printing must not have the specifications which exceed Na 800 ppm K 250 ppm and ...

Страница 50: ... mm W x 995 mm L for label 128 0 mm W x 997 mm L for tag paper 3 Relationship between the head effective print width and paper Revision Sep 25 95 2 1 MEDIA 2 0 10 0 mm 10 0 999 mm Min 12 mm Black Mark 50 8 140 0 mm Print Side Max Ø200 0 mm 76 2 mm Printing Area 2 mm 2 mm 1 5 mm 1 5 mm Cut Position 1 0 mm 1 0 mm 1 5 mm 1 5 mm Black Mark Fig 2 4 Fig 2 3 Fig 2 6 Fig 2 5 Printing Area 128 0 mm 0 2 mm ...

Страница 51: ... they have to functional problem Fig 2 8 Positional relationship between core and ribbon No 1 2 3 4 5 6 7 8 9 Item Shape Width Max length Max OD Back treatment Core Leader tape End tape Winding method Specification Spool type 68 134 mm 600 m ø 90 mm Coated Cardboard See Fig 2 7 Polyester film Opaque 300 5 mm long Polyester film Opaque 250 5 mm long The ink side is outside of ribbon winding Materia...

Страница 52: ...al after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas The thermal paper used for direct thermal printing must not have the specifications which exceed Na 800 ppm K 250...

Страница 53: ...M B 4800 PC QM Part No FMBC0067801 Use This cutter module uses a swing cutter It cuts backing paper of labels and tag paper automatically in stop and cut mode To purchase the cutter module please contact yourdistributororTOSHIBATECH Q canassist in finding one for you This interface board quickly controls command transfer and printing To purchase the high speed PC interface board please contact you...

Страница 54: ... printer to the PC Writes a status to the FIFO 3 2 HIGH SPEED PC INTERFACE BOARD B 4800 QM Data FIFO Status FIFO Command Image data Status Image data Transfer request Command Image data Status request Reset request PC Printer Signal Data FIFO Status FIFO Status request signal Reset request signal Image data transfer request signal Direction PC Printer PC Printer PC Printer PC Printer PC Printer De...

Страница 55: ...e proper operation of these memory cards have been verified Remarks Option Option Revision Date Feb 10 2000 3 3 MEMORY MODULE RAM Capacity 2MB 4MB IC No IC17 20 IC17 24 Max drawing size normal W x H mm 138 0 x 640 0 Part No CAC 0293001 CAC 0293001 Max drawing size on the fly W x H mm 138 0 x 320 0 138 0 x 661 3 138 0 x 995 0 Batch Strip Auto cut 138 0 x 991 0 Batch Strip Auto cut Maker Maxell Mits...

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Страница 58: ...PRINTED IN JAPAN EM10 33006A ...

Страница 59: ...TEC Thermal Printer B 570 SERIES Original Nov 1993 Revision Feb 2000 PRINTED IN JAPAN Maintenance Manual Document No EM18 33010A ...

Страница 60: ... EQUIPMENT 3 1 3 1 HIGH SPEED PC INTERFACE BOARD B 4800 PC QM 3 1 3 2 CUTTER MODULE B 4205 QM 3 3 3 3 MEMORY MODULE 3 5 3 4 FANFOLD PAPER GUIDE MODULE B 4905 FF QM 3 7 4 MECHANISM DESCRIPTIONS 4 1 4 1 CUTTER DRIVE CUT MODE 4 1 4 2 HARNESS WIRING 4 2 5 TROUBLESHOOTING 5 1 6 DIAG TEST OPERATION 6 1 7 PROGRAM DOWN LOAD 7 1 7 1 DOS VERSION 7 1 7 2 WINDOWS VERSION 7 4 Revision Date Feb 10 2000 Page CAU...

Страница 61: ... transport Carton Thermal Printer Side Pad L Power Cord Owner s Manual Side Pad R Fig 1 1 1 UNPACKING 1 1 PROCEDURE 1 Open the carton 2 Unpack the accessories from the carton 3 Unpack the side pad L R and the printer from the carton 4 Place the printer on a level surface Revision Date Sep 14 95 1 1 Procedure Supply Holder Head Cleaner Unpacking Procedure Rewinder Guide Plate Rear Pad ...

Страница 62: ...ENT Fig 2 1 2 MAJOR UNIT REPLACEMENT CAUTION 1 NEVER separate the ribbon motors from the attaching plate bracket because doing so will change their adjustment See Fig 2 8 2 NEVER remove the two screws painted red on the side of the print block See Fig 2 13 3 NEVER remove the four screws on the side of the print block See Fig 2 13 4 NEVER remove the four screws painted red fixing the right plate an...

Страница 63: ... fire 1 Remove the three FL 4x6 screws and disconnect the two connectors to detach the PS unit 2 Remove the FL 3x5 screw and the four locking supports to remove the I F PC board Fig 2 2 5 Replace the PS unit I F PC board and CPU PC board Insert the connectors correctly and install in the reverse order of removal above Do not mount the left side cover and top cover Fig 2 3 PS Unit Screw FL 4x6 Scre...

Страница 64: ... Set the ribbon so that the ribbon end sensor can detect the ribbon Turn the power on 2 Turn the VR1 so that the voltage between Pin 1 GND and Pin 7 of CN12 is 3 0 0 2 V with an oscilloscope 3 Turn the power off and mount the left side cover and top cover 7 Adjust the black mark sensor As the black mark sensor is adjusted by key entries in system mode refer to page 6 39 for the adjustment procedur...

Страница 65: ... removal Fig 2 6 Revision Date Feb 10 2000 2 2 REPLACING THE STEPPING MOTOR 2 2 REPLACING THE STEPPING MOTOR 1 Remove the two black screws to detach the front plate remove the two FL 4x6 screws to detach the belt cover 2 Unclamp and disconnect the connector from CN13 on the CPU PC board 3 Remove the two SM 4x8B screws loosen the two belts from the pinion gear and remove the stepping motor Fig 2 7 ...

Страница 66: ... 9 Fig 2 8 2 3 REPLACING THE RIBBON MORTORS 2 3 REPLACING THE RIBBON MOTORS CAUTION NEVER separate the ribbon motors from the attaching plate because doing so will change their adjustment 1 Disconnect the connector and remove the two SM 3x5B screws to detach the ribbon motors CAUTION NEVER separate the take up motor from the bracket because doing so will change the adjustment 4 Replace the take up...

Страница 67: ... Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound 2 Remove the two SM 4x8B screws disconnect the connector CN1 on the RSV PC board to detach the solenoid unit 3 RemovethetwoSM 3x5BscrewsanddisconnecttheCN2connectorontheRSVPCboardtodetach the solenoid Fig 2 11 Ribbon Shaft Ribbon Stopper Print Block RSV PC Board CN2 2 pin Connector CN1 3 pin Solenoid Attaching Plate Scre...

Страница 68: ...fect the print quality 4 Replace the solenoid and attach it to the solenoid attaching plate 5 Assemble the solenoid unit so that the head up link engages the spring pin Fig 2 12 CAUTION Take care to orient the screws so that they are vertically aligned with the solenoid attaching plate 6 Reassemble in the reverse order of removal Head Up Link Spring Pin Solenoid ...

Страница 69: ...of the position when reassembling NOTE Thefollowingprocedurecanbeemployedwithoutremovingthetopcoverandtheleftsidecover 2 6 1 Old type print head 1 Turn the head lever clockwise to lower the print head Remove the two SM 4x8B screws 2 Turn the head lever counter clockwise and disconnect the two connectors to detach the print head from the print block 3 Replace the print head connect the connectors a...

Страница 70: ...laten and strip shaft 2 Press the jig at an angle of 45 until it is sung against the print head Then secure the print head 3 Remove the jig 4 Refer to page 6 43 and clear the maintenance counter 5 Refer to page 6 31 and perform test print NOTE Use caution to prevent damage to the element during adjustment of the print head Platen Ceramic Print Head Platen Strip Shaft Jig ...

Страница 71: ...ad with the print head position adjusting pins provided in the print block and fit the print head into the print block 5 Turn the head lever clockwise and secure the print head with screws in the holes B Adjusting the print head position When print tone becomes light from using special paper with improper print head position please follow the procedure below and adjust the print head position NOTE...

Страница 72: ...rd and then tighten the screws b and c Ensure that the print head is parallel to the platen If not print tone will be uneven 3 Make a test print and if necessary repeat Step 2 until the printer prints properly CAUTION 1 NEVER remove the four screws painted red fixing the right plate and reinforcing plate See Fig 2 16 2 The pinch roller belt assembled inside the printer does not need to be replaced...

Страница 73: ...e feed roller belt to detach the feed roller 7 Remove both bearings from the platen or feed roller 8 Replace the platen and feed roller put on the belt and assemble it with the printer The longer belt is the platen belt 9 Attach the right plate 10 Hold down the stepping motor and secure it so that the belts have no slack or disengagement 11 Reassemble in the reverse order of removal Fig 2 18 Fig 2...

Страница 74: ...ension block Fig 2 20 Fig 2 21 2 8 REPLACING THE PAPER SENSOR 2 8 REPLACING THE PAPER SENSOR NOTE Turn the knob until the paper sensor reaches full forward 1 Disconnent the connector for the strip sensor LED to remove right plate ass y See Figs 2 17 and 2 18 2 Disconnect the connectors for the paper sensor 3 Remove M1 5 E ring M3 washer and paper sensor unit 4 Remove M1 5 E ring turn the knob coun...

Страница 75: ...4 Remove the six B 4x12 screws to detach the pinch roller cover 5 Remove the E 5 E ring to loosen the pinch roller belt and remove the pinch roller shaft ass y 6 After replacing the pinch roller shaft ass y make the following adjustment while you reassemble the pinch roller shaft ass y in the reverse order of removal Fig 2 22 Fig 2 23 B Media Sensor Black Screw HAA 0004001 B Media Guide Plate Prin...

Страница 76: ... and the feed roller prior to attaching the jig 2 Attach the jig while the pinch roller frame is tentatively attached to the main frame with the B 4x12 screws Secure the pinch roller cover to the pinch roller frame with the three B 4x12 screws then tighten the other side of the screws 3 The flat top of the pinch roller frame must be installed in parallel to bosses on the printer frame Check 1 Chec...

Страница 77: ... the printer NOTE Check that the pinch roller shaft ass y moves up and down smoothly when turning the head lever clockwise and counterclockwise 4 Install the media guide plate to the printer so there is a 1 5 to 2 5 mm gap between the media guide plate and the printer block base When the media skews right move the pinch roller cover to the front When the media skews left move the pinch roller cove...

Страница 78: ... Remove the two FL 3x5 screws to detach the blind plate 3 Pass the printer cable through the opening 4 Fasten the ground wire of the printer cable to the CPU PC board at the upper right with the SM 3x6B screw securing the CPU PC board 5 Attach the two locking supports to the main frame plate Install the BPE PC board aligning with the connector CN10 and locking supports Fig 3 1 Description BPE PC b...

Страница 79: ...the data in the hard disk Since the installation procedure is different between MS DOS and Windows refer to each owner s manual 15 Perform a motion check Fig 3 2 Revision Date Feb 10 2000 3 1 HIGH SPEED PC INTERFACE BOARD B 4800 PC QM 6 Connect the printer cable to the connector CN1 on the BPE PC board 7 Put the cable strain relief of the printer cable in the notch of the cable support plate Secur...

Страница 80: ...closed with the B 4205 QM is not used but the take up harness connected to CN2 on the PWM PC board 1 Remove the top cover and left side cover See Fig 2 1 2 Remove the I F PC board See Fig 2 2 3 Remove the front plate See Fig 2 6 4 Remove the screw SM 4x8B and two connectors to detach the operation panel Description Q ty Unit Description Q ty Unit Cutter Unit 1 Cutter Attaching Screw 2 Cutter Cover...

Страница 81: ...ke sure that the cutter guide is not in contact with the platen If it is print failure or noise may be caused 8 Remove the motor cover See Fig 2 9 9 Disconnect the connector from CN2 on the PWM PC board Clamp and pass the cable through the opening and connect it to the CN1 on the Cutter I F PC board Clamp CPU PC Board Connector CN2 PWM PC Board Opening Cable Cut I F PC Board Cutter Unit Connector ...

Страница 82: ...cover and top cover in order 12 After reassembly is complete perform a test print to confirm that the cutter works properly After printing a print sample at a speed of 8 sec feed the media about 33 mm and check that the swing cutter works without error After cutting the media feed the media about 33 mm in the reverse direction and check that it correctly stops at the print start position NOTES 1 I...

Страница 83: ...equence IC19 IC20 IC21 IC22 IC23 and IC24 Fig 3 9 Revision Date Feb 10 2000 3 3 MEMORY MODULE 3 Reassemble the left side cover in the reverse order of removal Expansion memory and drawing size The size for the tag paper is 138 0x997 0 RAM Capacity 1MB 1 5MB 2MB 2 5MB 3MB 3 5MB 4MB IC No IC17 18 IC17 19 IC17 20 IC17 21 IC17 22 IC17 23 IC17 24 Remarks Standard Option Option Option Option Option Opti...

Страница 84: ...support Fig 3 10 D RAM PC Board CN16 CPU PC Board Expansion memory and drawing size NOTES 1 The size for the tag paper is 79 68 x 997 0 2 Addition of the D RAM and the DRAM PC board can expand the memory up to 4MB of the old CPU PC board and the new CPU PC board respectively RAM Capacity 2MB 4MB 138 0 x 640 0 138 0 x 995 0 NOTE 1 Max drawing size normal W x H mm Batch Strip Auto cut 138 0 x 320 0 ...

Страница 85: ...FANFOLD PAPER GUIDE MODULE B 4905 FF QM 3 4 FANFOLD PAPER GUIDE MODULE B 4905 FF QM 1 Open the top cover 2 Remove the T 4x8 screws to detach the paper guide ass y at the center of the printer and attach the fanfold paper guide front with these same screws Description Fanfold Paper Guide rear Fanfood Paper Guide front Q ty Unit 1 1 Fig 3 11 Fig 3 12 Screw T 4x8 Fanfold Paper Guide front Screw FL 4x...

Страница 86: ...4 1 CUTTER DRIVE CUTTER MODE The printer supplies DC 27 V to the cutter motor to rotate the cutter motor and clutch counter clockwise The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut 4 1 CUTTER DRIVE CUTTER MODE Timing chart Open 27 Close Open MOTOR CHOME Micro Switch Cutting one cycle Slide Cutter Micro Switch Cutter Motor Cutter Motor Clutch Slide Cutter ...

Страница 87: ...otor Harness Clamp Cable Band Do not bind the strip sensor stepping motor and Solenoid Harness Clamp Cutter Harness Take up Harness Solenoid Harness Sensor Harness CPU PC Board Ass y I F PC Board Ass y LCD Harness LED Harness HP Harness Inlet Ass y PS Unit PS Harness Stepping Motor Clamp LCD Harness Cable Band Clamp HS Harness LED Harness TH Sensor ...

Страница 88: ... not within the rated voltage Check by CN1 on the PS unit 2 Output voltage from the printer is not within the rated voltage Check that the voltage between Pin 4 and Pin 6 GND of CN2 on the PS unit is 27 V AndcheckthevoltagebetweenPin1 and Pin 3 GND is 5 V 3 CPU PC board is not applied with voltage Check the voltage between Pin 1 and Pin 3 GND of the CN18 on the CPU PC board is 27 V 4 Failure of CP...

Страница 89: ...rred print Ribbon wrinkle Ribbon end error Label feed failure Communication error Problems Cause Solution 1 Broken element of print head 2 Broken wires of print head cable 3 Failure of the CPU PC board 1 Poor quality of media 2 Dust is attached to the media 1 Poor quality of the ribbon 2 Ribbon is not rewound or fed smoothly 1 Poor quality of the ribbon 2 Impropervoltageappliedtotheribbon end sens...

Страница 90: ...6 24 6 3 6 Character Code Selection 6 25 6 3 7 Font Zero Selection 6 26 6 3 8 Control Code Selection 6 27 6 3 9 Ribbon Type Selection 6 29 6 3 10 Ribbon Motor Drive Voltage Fine Adjustment 6 30 6 3 11 Strip Wait Status Setting 6 31 6 3 12 Stacker Selection 6 32 6 3 13 Threshold Manual Fine Adjustment for the Black Mark Sensor 6 33 6 3 14 Threshold Manual Fine Adjustment for the Feed Gap Sensor 6 3...

Страница 91: ... available in this mode Test Print Mode See page 6 41 Print condition and test print type slant line characters and bar code are selectable Sensor Setting Mode See page 6 48 A thermistor check and the setting of the black mark and feed gap sensors are available in this mode A transmission check is made to both a print head thermistor and an environmental temperature thermistor RAM Clear Mode See p...

Страница 92: ... feed length fine adjustment or cut strip position fine adjustment can be changed while the printer is on line or printing Pressing the PAUSE key causes the printer to enter parameter setting mode Reset mode is provided for this procedure to cancel the steps which follow the PAUSE key without turning the power off O N L I N E P A S E 5 U 1 R E S E T 2 P A R A M E T E R S E T Power on Indicates the...

Страница 93: ...lay 1 DIAGNOSTIC V1 0A Printing is not automatically resumed after the error is cleared 2 Both label and tag paper can be used for printing 1 D I A G N O S T I C V 1 0 A R I B O N T R A N S M I S S I V E B M A N T E N A N C E C O U N T E R I C H C K I N G P R I N T I N G E Power off Turn on the power while holding down the FEED key and PAUSE key Press the PAUSE key Select the ribbon type from thos...

Страница 94: ...eration and back feed See NOTE 2 Counted while printing Feeding and issuing media and ribbon saving operation are not counted See NOTE 2 Counts every cut See NOTE 3 Counts every up and down of the print head using the solenoid for ribbon save operation Up Down 1 count See NOTE 3 Counts when the ribbon motor drives to feed print and issue the media The driving time is not counted during ribbon savi...

Страница 95: ...pported by QQ QP models Euro font code setting Stacker not supported by QQ QP models Transmission Control Mode Reset selection when the INPUT PRIME signal is ON Contents PC 850 PC 850 PC 8 PC 8 0 No slash used Ø Slash used AUTO Automatic selection ESC LF NUL ESC LF NUL mode Mainframe mode 1B 1C 1D Manual mode TRANS Transmissive ribbon NON TRANS Non transmissive ribbon 50 0 mm to 50 0 mm 50 0 mm to...

Страница 96: ...A G N O S T I C V 1 0 A Power off C H C K I N G P R I N T I N G E A U O M A T I C D I A G N O S T I C T R I B O N T R A N S M I S S I V E B Select the ribbon type from those at the right by pressing the FEED key or RESTART key Press the PAUSE key Press the FEED key Press the PAUSE key The printer is checking or printing the status The result of the self test is printed After printing the initial d...

Страница 97: ...sum KANJI OUTLINE ROM1 Checksum 0000 0000 0000 0000 0000 0000 NOTES 1 Checksum varies according to the software version 2 When the KANJI ROM or KANJI OUTLINE ROM is not installed the checksum becomes 0000 3 The last two digits of the checksum are not 0 Fig 6 2 6 2 SELF TEST MODE 1 PROGRAM MASK ROM Check NOTES 1 Software version No part No of ROM and checksum vary according to the software version ...

Страница 98: ...ead written DRAM 1024KB Readable writable area DRAM Image buffer memory or work memory CARD OK Flash memory card Format check OK Formatted NG Formatted improperly or no flash memory card is inserted NOTE If an error is detected during DRAM check the display od readable writable area will stop when the error occurs 5 Flash Memory Card Check 6 2 SELF TEST MODE 3 EEPROM Check 4 DRAM Check ...

Страница 99: ...0 Normal 1 Excess Strip sensor status 0 Without label 1 With label Ribbon end sensor status 0 Transmissive with ribbon 1 Non transmissive ribbon end 0 The detecting point is positioned outside the slit 1 The detecting point is positioned inside the slit Slit sensor 2 ribbon feed status 0 The detecting point is positioned outside the slit 1 The detecting point is positioned inside the slit 0 0 0 0 ...

Страница 100: ... position or not Indicates whether the media is wound to peak capacity on the built in take up spool or not Controls ribbon motor rotation by detecting the slit on the ribbon rewind motor and the ribbon feed motor Indicates the position of the slit sensor Indicates the existence of label in strip mode When no label is detected 0 the subsequent label is issued when a label is detected 1 thesubseque...

Страница 101: ... OK The circuit has no problem NG The circuit has a problem or loopback jig is not attached OK Connector FCN 781P024 G P Fig 6 3 For the loopback test connect jig as shown below and check HIGH output HIGH input and LOW output LOW input Revision Date Jan 13 95 6 2 SELF TEST MODE 8 DIP SW Check NOTE The DIP switch 1 7 is to be set to 0 OFF OPEN regardless of setting item 9 EXP I O Check 1 2 3 4 5 7 ...

Страница 102: ... Date Jul 03 97 6 2 SELF TEST MODE 6 2 3 Head Broken Element Check The printer automatically performs the head broken element check The result of the head broken element check is indicated in the display 1 D I A G N O S T I C V 1 0 A Power off C H C K I N G E N O M A L E N D R H E D E R R O R A T H R M A L H E A D C H E C K E Press the FEED key twice Press the PAUSE key Head broken element check t...

Страница 103: ...C O D E P C 8 5 0 N R I B O N A D J F W S 0 B R I B O N A D J B A K 0 B Power off T O E A D J U S T T 0 N S T C K E R S Y S T E M O F F A T H E S H O L D R 1 0 V R T H E S H O L D T 1 4 V R K A J I C O D E T Y P E 1 N D T R T S D T R R Press the PAUSE key I N U T P R I M E O N P Press the PAUSE key Turn on the power while holding down the FEED key and PAUSE key Press the FEED key Press the PAUSE k...

Страница 104: ... print tone is fine adjusted The longer the print pulse width the darker the print tone becomes The shorter the lighter the print tone becomes The character code either PC 850 or PC 8 is selected The font zero either 0 or ø is selected The command code out of AUTO ESC LF NUL or is selected Ribbon type either transmissive or non transmissive is selected Using this parameter the torque of the ribbon...

Страница 105: ...lue 50 0 mm PC fine adjust ment value 50 0 mm When the value reaches the maximum the value remains unchanged even if the subsequent fine adjustment is performed 3 A change feed value is stored in memory by pressing the PAUSE key 1 D I A G N O S T I C V 1 0 A 2 P A R A M E T E R S E T Power off F E D A D J U S T 0 0 m m E Turn on the power while holding down the FEED key and PAUSE key Press the FEE...

Страница 106: ...tment value using the expression provided on page 6 19 FEED key Pressing the FEED key one time is a 0 5 mm change up to 50 0 mm See NOTE 2 RESTART key Pressing the RESTART key one time is a 0 5 mm change up to 50 0 mm See NOTE 2 Revision Date Jan 13 95 6 3 PARAMETER SETTING MODE 6 3 2 Cut Strip Position Fine Adjustment 1 D I A G N O S T I C V 1 0 A 2 P A R A M E T E R S E T C U A D J U S T 0 0 m m...

Страница 107: ...y Pressing the FEED key one time is a 0 5 mm change up to 9 5 mm See NOTE 2 RESTART key Pressing the RESTART key one time is a 0 5 mm change up to 9 5 mm See NOTE 2 6 3 PARAMETER SETTING MODE 6 3 3 Back Feed Length Fine Adjustment 1 D I A G N O S T I C V 1 0 A 2 P A R A M E T E R S E T B A K F E E D A D J 0 0 m m C Power off Press the FEED key Press the PAUSE key three times Press the FEED or REST...

Страница 108: ...ne Adjustment Example Cut Position Fine Adjustment Example A A A A A A A A A A A A 0 0 mm Feed Direction 10 0 mm 10 0 mm 10 mm 10 mm Fig 6 4 Fig 6 5 Fig 6 6 0 0 mm Feed Direction 12 0 mm 12 0 mm Black Mark Cut Position Print Head Tag Paper Platen 12 mm 12 mm Fig 6 7 Fig 6 8 Fig 6 9 ...

Страница 109: ...kfeed to the home position 7 Head lowered Case 2 Generally the minimum label length which is available in cut mode is 38 0 mm When using a label with a length of less than 38 mm the edge of the label may be caught on the print head during back feed to the print start position after cutting the label gap causing a improper print start position In this case set the cut position fine adjustment value...

Страница 110: ...ting 2 mm from the label pitch that is set the gap length to 2 mm If the print format hangs over the gap as a result correct the print start position If the print stop position is improper refer to Section 6 3 2 and make a fine adjustment Fig 6 14 Revision Date Jul 28 94 6 3 PARAMETER SETTING MODE Strip Position Fine Adjustment Example 3 0 mm 3 0 mm 3 0 mm 3 0 mm 0 0 mm Label Backing Paper Strip S...

Страница 111: ...10A 6 DIAG TEST OPERATION 6 3 PARAMETER SETTING MODE Back Feed Length Fine Adjustment Example A A A A A A A A A A A A 0 0 mm Feed Direction 3 0 mm 3 0 mm 3 0 mm 3 0 mm Print start position Fig 6 15 Fig 6 16 Fig 6 17 ...

Страница 112: ...a 0 5 mmchange upto 99 5 mm See NOTE 2 RESTART key Pressing the RESTART key one time is a 0 5 mm change up to 99 5 mm See NOTE 2 6 3 PARAMETER SETTING MODE 6 3 4 X Axis Fine Adjustment Power off 1 D I A G N O S T I C V 1 0 A 2 P A R A M E T E R S E T X D J U S T 0 0 m m A Turn on the power while holding down the FEED key and PAUSE key Press the FEED key Press the PAUSE key four times Press the FEE...

Страница 113: ...the value reaches the coordinate 0 the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction 3 X axis fine adjustment cannot be used in self test mode or test printing Fig 6 18 Fig 6 19 Fig 6 20 6 3 PARAMETER SETTING MODE X Axis Fine Adjustment Example ABC ABC ABC Y X Y Bottom first printing 0 0 mm 50 0 mm 50 0 mm 50 0 mm 50 0 mm Top first printing X...

Страница 114: ... key one time is a 1 step change up to 10 steps See NOTE 2 FEED key Pressing the FEED key one time is a 1 step change up to 10 steps See NOTE 2 RESTART key Pressing the RESTART key one time is a 1 step change up to 10 steps See NOTE 2 Thermal transfer printing fine adjustment Thermal direct printing fine adjustment Revision Date Jan 14 99 6 3 PARAMETER SETTING MODE 6 3 5 Print Tone Fine Adjustment...

Страница 115: ...NG MODE 6 3 6 Character Code Selection Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key Press the PAUSE key seven times Select either character code with the FEED key or RESTART key See NOTE 1 Press the FEED key and RESTART key at the same time Press the PAUSE key Continued on Section 6 3 7 Font zero selection 1 D I A G N O S T I C V 1 O A 2 P A R A M E ...

Страница 116: ... PARAMETER SETTING MODE 6 3 7 Font Zero Selection Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key Press the PAUSE key eight times Select either zero font with the FEED key or RESTART key See NOTE 1 Press the FEED key and RESTART key at the same time Press the PAUSE key Continued on Section 6 3 8 Control code selection 1 D I A G N O S T I C V 1 O A 2 P A...

Страница 117: ...lection of MANUAL SVO8A1002 Jan 19 98 6 3 PARAMETER SETTING MODE 6 3 8 Control Code Selection Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key Press the PAUSE key nine times Select control code with the FEED key or RESTART key See NOTE 1 Press the FEED key and RESTART key at the same time Press the PAUSE key Continued on Section 6 3 9 Ribbon type selecti...

Страница 118: ... control code 1 equivalent to ESC Set the control code 2 equivalent to LF Set the control code 3 equivalent to NUL Press the PAUSE key Press the PAUSE key Press the PAUSE key C O T R O L C O D E 1 0 0 N C O T R O L C O D E 1 1 A N C O T R O L C O D E 1 1 C N C O T R O L C O D E 1 F F N C O T R O L C O D E 1 1 B N FEED FEED FEED FEED RESTART FEED RESTART RESTART RESTART RESTART NOTES Refer to the f...

Страница 119: ...issive Ribbon end Non Transmissive ribbon Transmissive Ribbon end Non transmissive With ribbon Revision Date Jun 28 96 6 3 PARAMETER SETTING MODE 6 3 9 Ribbon Type Selection Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key Press the PAUSE key ten times Select either ribbon type with the FEED key or RESTART key See NOTE 1 and 2 Press the RESTART key See N...

Страница 120: ...ment FEED key Pressing the FEED key one time is a 1 step change up to 15 steps See NOTE 2 RESTART key Pressingthe RESTART keyonetime is a 1 step change up to 15 steps See NOTE 2 FEED key Pressing the FEED key one time is a 1 step change up to 15 steps See NOTE 2 RESTART key Pressingthe RESTART keyonetime is a 1 step change up to 15 steps See NOTE 2 Ribbonrewindmotorvoltagefineadjustment Power off ...

Страница 121: ...eding or all printing finished If the status request command is sent during printing the printer will always send 05H regardless of the setting FEED key Status type 2 A strip wait status is sent RESTART key Status type 1 A strip wait status is not sent Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key Press the PAUSE key thirteen times 1 D I A G N O S T I...

Страница 122: ... used Power off Turn on the power while holding down the FEED key and PAUSE key Press the PAUSE key Press the PAUSE key fourteen times 1 D I A G N O S T I C V 1 O A 2 P A R A M E T E R S E T T S T C K E R S Y S E M O F F A Press the FEED key or RESTART key to select ON or OFF to the stacker Press the FEED key and RESTART key at the same time Press the PAUSE key Continued on Section 6 3 13 Threshol...

Страница 123: ... 0 1V change up to 0 0V RESTART key Pressing the RESTART key onetime is a 0 1V change up to 4 0V Power off Turn on the power while holding down the FEED key and PAUSE key Press the PAUSE key Press the PAUSE key fifteen times 1 D I A G N O S T I C V 1 O A 2 P A R A M E T E R S E T T H E S H O L D R 1 0 V R Press the FEED key or RESTART key to fine adjust the black mark sensor manual threshold Press...

Страница 124: ...D key onetime is a 0 1V change up to 0 0V RESTART key Pressing the RESTART key onetime is a 0 1V change up to 4 0V Power off Turn on the power while holding down the FEED key and PAUSE key Press the PAUSE key Press the PAUSE key sixteen times 1 D I A G N O S T I C V 1 O A 2 P A R A M E T E R S E T T H E S H O L D T 1 4 V R Press the FEED key or RESTART key to fine adjust the feed gap sensor manual...

Страница 125: ...the backing paper since the reflectance of backing paper is low In such case more than 5mm long gap is regarded as the no paper And trying to print or feed the label when the sensor stops at the gap results in a NO PAPER error This problem tends to occur when using labels with thin backing paper Case 3 If the reflective sensor s output voltage when detecting no paper is 1 5V or more the sensor doe...

Страница 126: ...tage When using labels transmissive sensor Threshold Max voltage at the backing paper Voltage at the print area 0 7V e g 2 0V 4 2V 1 5V 0 7V When using perforated labels transmissive sensor Threshold Max voltage at the backing paper Min voltage at the backing paper Max voltage at the backing paper e g 2 2V 4 4V 2 8V 2 1 6V 2 When using labels with black marks reflective sensor Threshold Min voltag...

Страница 127: ...d in memory by pressing the PAUSE key Power off Turn on the power while holding down the FEED key and PAUSE key Press the PAUSE key Press the PAUSE key 17 times 1 D I A G N O S T I C V 1 O A 2 P A R A M E T E R S E T T K A J I C O D E Y P E 1 N Select either code with the FEED key or RESTART key Press the FEED key and RESTART key at the same time Press the PAUSE key Continued on Section 6 3 16 Eur...

Страница 128: ... memory by pressing the PAUSE key Power off Turn on the power while holding down the FEED key and PAUSE key Press the PAUSE key Press the PAUSE key 18 times 1 D I A G N O S T I C V 1 O A 2 P A R A M E T E R S E T E U O C O D E B O H R Select the Euro font code with the FEED key or RESTART key Press the PAUSE key Continued on Section 6 3 17 Transmission Control Mode Selection Press the PAUSE key an...

Страница 129: ... FEED key Press the PAUSE key 19 times Select the Transmission Control Mode with the FEED key or RESTART key Press the FEED key and RESTART key at the same time DTR READY BUSY DTR protocol DTR DSR RTS READY BUSY RTS protocol RTS CTS 1 D I A G N I C V 1 O A O S T 2 P A R A M R S E T E T E D T R T S R D T R Press the PAUSE key Continued on Section 6 3 18 Reset Selection when the INPUT PRIME Signal i...

Страница 130: ...ON OFF when the INPUT PRIME signal is ON is stored in memory by pressing the PAUSE key Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key Press the PAUSE key 20 times Select the Reset ON OFF when the INPUT PRIME signal is ON with the FEED key or RESTART key Press the PAUSE key ON The printer will restore to the initial status OFF The printer will not resto...

Страница 131: ...ABEL LENGTH 76 mm PAPER FEED Feed Operating procedure for the test mode is provided below Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key twice Press the PAUSE key Press the FEED key and RESTART key at the same time Set the print count Select Print Condition by pressing the PAUSE key Press the FEED key or RESTART key See NOTE 1 Press the RESTART key Con...

Страница 132: ... n c h s I S E S O R T R A N S M I S S I V E N From B of the preceding page To C of the preceding page Press the FEED key and RESTART key at the same time To C of the preceding page Press the FEED key and RESTART key at the same time Press the FEED key and RESTART key at the same time To C of the preceding page To C of the preceding page To be continued on B of the next page Set the sensor type R ...

Страница 133: ... NOTE 2 Press the FEED key and RESTART key at the same time T Y E S N O C U T T I N G P L A E L L E N G T H 7 6 m m B P A E R F E E D P From B of the preceding page Set the label length Set the media feed S Standard mode Batch printing without cut 999 Label length 999 mm PAPER FEED PAPER NO FEED 998 Label length 998 mm 997 Label length 997 mm 7 Label length 7 mm 6 Label length 6 mm 5 Label length ...

Страница 134: ...ED key changes the label length 1 mm pressing the RESTART key changes 1 mm 8 When an error occurs during a test print the error message is displayed and printing is stopped The error is cleared by pressing the PAUSE key and the display shows 3 TEST PRINT Printing is not automatically resumed after the error is cleared Revision Date Feb 07 97 6 4 TEST PRINT MODE 3 T E S T P R I N T 3 T E S T P R I ...

Страница 135: ...so 20 mm or more the printer automatically enters ribbon saving print mode 10 When AUTO PRINT is selected 5 pcs of the 3 dot slant line labels bar code labels and character labels are printed respectively after one label is fed Test Print Sample Slant line 1 dot Slant line 3 dot Characters Bar code Fig 6 21 Fig 6 22 Fig 6 23 Fig 6 24 Factory Test Pattern Fig 6 25 ...

Страница 136: ...76 mm PRINT TONE FINE ADJUSTMENT VALUE 0 Operating procedure for the test mode is provided below Revision Date Jan 13 95 6 4 TEST PRINT MODE Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key twice Press the PAUSE key Press the RESTART key Press the PAUSE key Bar codes are printed on 5 labels After feeding one label slant lines 3 dots are printed on 5 labe...

Страница 137: ...Press the FEED key and RESTART key at the same time After feeding one label slant lines 3 dots are printed on 5 labels Press the PAUSE key Press the PAUSE key Press the PAUSE key Characters are printed on 5 labels Characters are printed on 5 labels Bar code are printed on 5 labels From A of the preceding page To C of the preceding page Press the FEED key and RESTART key at the same time To C of th...

Страница 138: ...elf test mode 6 5 1 Thermistor Check Thermistor check should be performed to check the environmental temperature and print head temperature after the excess head temp error occurs or batch printing is performed for a long time Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key three times Press the FEED key and RESTART key at the same time HEAD Print head ...

Страница 139: ... A 4 S E N S O R A D J U S T M E N R F L E C T I V E 2 8 V T E R F L E C T I V E 3 8 V E NOTES 1 Make sure to adjust the black mark sensor using the white part of the tag paper as a criterion Though an adjustment can be performed with the black mark it may cause a paper jam error 2 Pressing the PAUSE key validates the sensor adjustment The value of the sensor is displayed up to 5 0 V Revision Date...

Страница 140: ...rror occurs Label Backing Paper Feed Gap Sensor Power off Turn on the power while holding down the FEED key and PAUSE key Press the FEED key three times Set the label so that the feed gap sensor can detect the backing paper no label See NOTE 1 Holding the FEED key or RESTART key down until an asterisk is displayed More than 3 seconds Ex The former value is displayed Indicates adjustment complete P...

Страница 141: ...own the FEED key and PAUSE key Press the FEED key three times Remove any paper from the sensor detecting area Holding the FEED key or RESTART key down until an asterisk is displayed More than 3 seconds Ex The former value is displayed Indicates setting complete Press the PAUSE key four times 1 D I A G N O S T I C V 1 O A 4 S E N S O R A D J U S T M E N P L E V E L R 4 3 V T E P L E V E L R 4 3 V E...

Страница 142: ... the power while holding down the FEED key and PAUSE key Press the FEED key three times Remove any paper from the sensor detecting area Holding the FEED key or RESTART key down until an asterisk is displayed More than 3 seconds Ex The former value is displayed Indicates setting complete Press the FEED key and RESTART key at the same time Press the PAUSE key five times 1 D I A G N O S T I C V 1 O A...

Страница 143: ...u o h 0 t n u o c r o r r e e r a w d r a h C 2 3 2 S R s e m i t 0 t n u o c r o r r e m e t s y S s e m i t 0 t n u o c e r u l i a f r e w o p y r a t n e m o M s e m i t 0 6 6 RAM CLEAR MODE In RAM clear mode various data written on the EEP ROM can be initialized There are two clear functions Maintenance counter clear and parameter clear in the parameter setting mode After referring to the fol...

Страница 144: ...e Name PARAMETER CLEAR Item Print tone fine adjustment Thermal direct KEY X axis fine adjustment Character code selection Font zero selection Control code selection Ribbon type selection Ribbon motor drive voltage fine adjustment PC Ribbon motor drive voltage fine adjustment KEY Strip wait status setting Stacker Status response Threshold manual fine adjustment for the black mark sensor Threshold m...

Страница 145: ...hile holding down the FEED key and PAUSE key Press the FEED key four times Press the FEED key or press the RESTART key twice Press the PAUSE key Press the PAUSE key Turn off the power See NOTE Press the PAUSE key Press the FEED key and RESTART key at the same time 1 D I A G N O S T I C V 1 O A 5 R A M C L E A R N O R A M C L E A R C O P L E T E M M A N T E C O U N T E R C L E A I R ...

Страница 146: ...ile holding down the FEED key and PAUSE key Press the FEED key four times Press the FEED key twice or press the RESTART key Press the PAUSE key Press the PAUSE key Turn off the power See NOTE Press the PAUSE key Press the FEED key and RESTART key at the same time 1 D I A G N O S T I C V 1 O A 5 R A M C L E A R N O R A M C L E A R C O P L E T E M P A A M E T E R C L E A R R ...

Страница 147: ...Section 6 3 8 Control Code Selection 1 Program down load with RS 232C interface Connect the PC to the printer with an RS 232C cable Set the DIP SW2 on the CPU PC board of the printer as follows Install the BPC and BPE PC boards in the PC and printers respectively and connect both boards to each other with the special printer cable after referring to the Maintenance Manual Section 3 1 Refer to the ...

Страница 148: ...program is being transmitted the following message is displayed in line in the message a running count from 0 through 128 is shown indicating the number of KB transferred Now transmitting 128KB 10 When the transmission is successfully completed the following message is displayed in line End of Transmission Continue Y N To continue 1 Turn the printer power off and exchange the printer with another ...

Страница 149: ...erates properly and the main program version and checksum is printed on the label 7 1 4 ERROR CODE Error Code 06 07 50 51 57 81 82 88 89 90 92 93 94 95 97 98 99 Error Communication error Error is detected during command analysis Communication error Parity error overrun error or framing error occurred during communication with RS 232C Write error occurred during formatting of the flash ROM Delete e...

Страница 150: ...otal 3 pcs 2 Program Data Disk Firmware Disk Media 3 5 inch 2DD0 Disk Install Kit Total 1pc NOTE This program data disk is used to download the program and character generator to the printer The program download can also be performed from the PC hard disk therefore copy the binary file BIN contained on the program data disk to any folder of the PC hard disk if necessary SETUP DISK 1 3 Download Pro...

Страница 151: ... via the RS 232C cable 1 System Windows 95 or Windows 98 Windows 3 1 is not supported 2 Interface Serial Interface only 3 Memory 16M byte minimum 32M byte or more recommended 4 Hard Disk 5M byte minimum 10M byte or more recommended 5 Wiring of RS 232C Interface Cable RS 232C Cable D sub 9 pin Female Inch Screw D sub 9 pin Male Metric Screw B 570 Printer ...

Страница 152: ...Run and click on Run Revision Date Feb 10 2000 7 2 WINDOWS VERSION 3 When the Run display appears type in A SETUP EXE and click on OK button 4 When requested insert the Program Loader Setup Disk 2 3 and then the Program Loader Setup Disk 3 3 to complete the program download NOTE In some PCs the Program Loader Setup Disks 1 3 and 2 3 may complete the program download In this case installing the Pro...

Страница 153: ... via the RS 232C cable and then start up the PC Refer to section 7 2 2 3 Click on the Start button to access the program menu 4 Highlight Programs then highlight TOSHIBA TEC and click on Download Program for B X NO 1 2 3 4 5 Status OFF ON OFF ON OFF Description Transmission speed Stop bit length Data length Presence absence of parity Function 9600 bps 1 bit 8 bit No 5 The screen will change to dis...

Страница 154: ...screen will appear Select the drive and the folder in which the binary file is stored If you copy the binary file into the C Program Files Toshiba TEC BXDwnPrg folder which appears as the default you will reduce the time for the program download 8 ConfirmthedataintheInformationcolumntoselectthedesireddownloadfile BIN andthen click on Open button ...

Страница 155: ...RSION 10 Select the Tool T drop down menu and then select Condition C 11 The communication setting window will appear Choose COM1 or COM2 and then click on OK button 12 Select the Transmission R drop down menu and then select Start S If the desired download file is not selcted start S cannot be selected Therefore be sure to open the file before selecting start S ...

Страница 156: ... downloading make sure of the connection of the RS 232C cable the DIP SW setting the condition of the communication and then retry the program download Revision Date Feb 10 2000 7 2 WINDOWS VERSION NOTE If you terminate the program download select the File F drop down menu and then select Exit X When the following message appears click on Yes button ...

Страница 157: ......

Страница 158: ...PRINTED IN JAPAN EM18 33010A ...

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