UNITED STATES (English)
TOSHIBA
USB 2.0 PORTABLE HARD DRIVE
LIMITED WARRANTY
CONTENTS
- Toshiba Portable External Hard Drive (preloaded with backup
software)
- USB 2.0 Cable
- Quick Install Guide
- Limited Warranty
SYSTEM REQUIREMENTS*
- Microsoft® Windows® 7, Vista or XP
- Mac® OS X 10.4 or later
- Available USB 2.0 Port **
IMPORTANT: IT IS RECOMMENDED THAT YOU INSTALL
THE LATEST SERVICE PACKS AND UPDATES TO OBTAIN
THE HIGHEST PERFORMANCE AND RELIABILITY.
NOTE:
* Compatibility may vary depending on user’s hardware configura
-
tion and operating system.
** For the few computers that limit bus power, a special USB power
cable is required, for additional information please visit www.
toshibastorage.com.
CAPACITY CALCULATION
One Gigabyte (1GB) means 10
9
= 1,000,000,000 bytes Using powers
of 10. A computer operating system, however, reports storage capacity
using powers of 2 for the definition of 1GB=2
0
= 1,07,741,824 bytes,
and therefore shows less storage capacity. Available storage capacity
(including examples of various media files) will vary based on file size,
formatting, settings, software and operating system.
RoHS Compatible. This product is compatible with Euro-
pean Union Directive 2002/95/EC, Restriction of the use of
certain hazardous substances in electrical and electronic
equipment (RoHS), which restricts use of lead, cadmium, mercury,
hexavalent chromium, PBB, and PBDE.
TECHNICAL SUPPORT INFORMATION
Toshiba Storage Device Division Technical Support personnel are
available to answer your questions Monday to Friday, 6:00AM to
5:00PM (Pacific Time) at (510) 651-6798, or at sdd_techhelp@
pcs-sj.com.
THREE (3) YEAR LIMITED WARRANTY
Toshiba America Information Systems, Inc.
Storage Device Division
9740 Irvine Boulevard
Irvine, California 92618
(949) 58-000
www.toshibastorage.com
WHAT DOES MY LIMITED WARRANTY COVER?
Toshiba America Information Systems, Inc. (“Toshiba”) warrants that
this Product (“Product”) is free from defects in materials or workman-
ship under normal use for a period of three () years from the date
of original purchase when purchased new from Toshiba or a Toshiba
authorized reseller in the United States of America, United States
Territories, and Puerto Rico. After three () years this Limited Warranty
shall be void. You may be required to provide proof of purchase as a
condition of receiving warranty service.
During the warranty period, Toshiba will, in its sole discretion, restore
the Product to working order in accordance with factory specifications
in effect at the time the Product was manufactured or replace the de-
fective Product with a product that is at least equivalent to the original
Product. The replacement Product is warranted for ninety (90) days or
the remainder of the warranty period of the original Product, whichever
is longer. Toshiba reserves the right to use reconditioned parts that are
equivalent or superior to original factory specifications.
WHERE IS THIS LIMITED WARRANTY VALID?
This Limited Warranty is valid only within the United States, United
States Territories and Puerto Rico.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
- Service made necessary by accident, misuse, abuse, neglect,
improper installation, improper maintenance, improper connection
with any device or software, or modifications to the Product not
approved in writing by Toshiba.
- Repair or replacement of covers, plastics, or cosmetic parts such
as interior or exterior finishes or trim, and damage caused by
normal wear and tear
- Service made necessary by any external cause, including fire,
theft, acts of God, power failures, surges or shortages, lightning,
other disasters, or repairs by persons other than those authorized
by Toshiba to service the Product
- Service on Product purchased outside the United States, United
States Territories and Puerto Rico.
- Service made necessary by use of incompatible third party prod-
ucts
- On-site service and repair of the Product
- Damage caused by use of the Product outside the usage or stor-
age parameters set forth in the Quick Install Guide
- Damage from use of parts not manufactured or sold by Toshiba
- Service on any Product used in a critical application (defined
below)
You are responsible for payment for any repair or replacement outside
the scope of this Limited Warranty.
HOW DO I OBTAIN WARRANTY SERVICE?
In order to obtain warranty service, please contact Toshiba’s authorized
service center at (510) 651-6798 or at [email protected].
Alternatively you can request an RMA online as follows:
- Go to www.toshibastorage.com
- Select ‘Services & Support’
- Select ‘Hard Drive Repair Center’
- Scroll down to ‘Request a HDD Return Authorization (RMA) number’.
- Follow the on-screen instructions to complete the online request
form.
- Within 24 hours the system will generate an RMA number which
will automatically be emailed to you.
You must pre-pay all transportation and insurance charges for ship-
ment of the Product to the authorized service center, and properly pack
the Product for shipment in the original packaging or equivalent. You
will not be reimbursed for this expense. If the Product is not insured,
and the Product is lost or damaged during transit, you are responsible
for such loss or damage.
DISCLAIMER AND LIMITATION OF REMEDY
ALL OTHER EXPRESS AND IMPLIED WARRANTIES FOR THIS
PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MER-
CHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR
NONINFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY
DISCLAIMED. TOSHIBA EXPRESSLY DISCLAIMS ALL WARRAN-
TIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED
IN DURATION TO THE TERM OF THIS EXPRESS LIMITED WAR-
RANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR
LIMITATIONS MAY NOT APPLY TO YOU.
YOU MUST READ AND FOLLOW ALL SET-UP AND USAGE IN-
STRUCTIONS IN THE QUICK INSTALL GUIDE. IF YOU FAIL TO DO
SO, THIS PRODUCT MAY NOT FUNCTION PROPERLY AND YOU
MAY LOSE DATA OR SUFFER OTHER DAMAGE. TOSHIBA, ITS AF-
FILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION
OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED ABOVE,
YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR
REPLACEMENT. IN NO EVENT WILL TOSHIBA, ITS AFFILIATES
OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR
ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT. THIS LIMITATION APPLIES TO DAMAGES OF ANY
KIND WHATSOEVER INCLUDING (1) DAMAGE TO, OR LOSS OR
CORRUPTION OF, YOUR RECORDS, PROGRAMS, DATA OR RE-
MOVABLE STORAGE MEDIA, OR (2) ANY DIRECT OR INDIRECT
DAMAGES, LOST PROFITS, LOST SAVINGS OR OTHER SPECIAL,
INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES,
WHETHER FOR BREACH OF WARRANTY, TORT OR OTHERWISE,
OR WHETHER ARISING OUT OF THE USE OF OR INABILITY
TO USE SUCH PRODUCT AND/OR THE QUICK INSTALL GUIDE,
EVEN IF TOSHIBA, OR AN AUTHORIZED TOSHIBA REPRESENTA-
TIVE, AUTHORIZED SERVICE CENTER OR DEALER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY
CLAIM BY ANY OTHER PARTY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES
FOR SOME PRODUCTS, SO THE ABOVE EXCLUSIONS OR LIMI-
TATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION.
PROTECTION OF STORED DATA
TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS
OF DATA, OR ANY OTHER DAMAGE RESULTING FROM FAILURE
OR MALFUNCTION OF THE PRODUCT. WHEN COPYING OR
TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM
WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR
TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE
FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.
BEFORE RETURNING THE PRODUCT FOR SERVICE, BE
SURE TO BACKUP DATA AND REMOVE ANY CONFIDENTIAL,
PROPRIETARY, OR PERSONAL INFORMATION. TOSHIBA IS NOT
RESPONSIBLE FOR (1) DAMAGE TO OR LOSS OF ANY PRO-
GRAMS, DATA, OR REMOVABLE STORAGE MEDIA, OR (2) THE
RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR
DATA OTHER THAN SOFTWARE INSTALLED BY TOSHIBA WHEN
THE PRODUCT WAS MANUFACTURED.
CRITICAL APPLICATIONS
This Product is not designed for any “Critical applications.” “Critical
applications” means life support systems, medical applications,
connections to implanted medical devices, commercial transportation,
nuclear facilities or systems or any other applications where product
