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TOSHIBA technical support

If you are still unable to solve the problem and suspect that it is hardware
related, read the enclosed warranty booklet or visit the TOSHIBA technical
support website
http://pc-support.toshiba.eu

User's Manual

6-15

Содержание #1203

Страница 1: ...User s Manual R50 B ...

Страница 2: ... Started Equipment checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Turning off the power 2 6 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 5 Underside 3 5 Front with the display open 3 6 Internal Hardware Components 3 8 Power Condition Descriptions 3 10 Chapter 4 Operating Basics Using the Touch Pad 4 1 The Keyboard 4 1 Opti...

Страница 3: ...DD Protection 5 11 TOSHIBA HDD Protection Properties 5 11 TOSHIBA Setup Utility 5 13 System Recovery 5 13 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 14 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 4 Legal Footnotes 7 14 OpenSSL Toolkit License Issues 7 17 FreeType License Iss...

Страница 4: ...d that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and ...

Страница 5: ...CC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in...

Страница 6: ...g two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declarat...

Страница 7: ...etic Compatibility requirements to be observed for so called Residential commercial and light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V...

Страница 8: ...s les exgences du Règlement sur le matériel brouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The bl...

Страница 9: ...let or facility that offers to collect these devices for environmentally friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the prod...

Страница 10: ... waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of this product please visit our website http www toshiba india com or contact call center 1800 200 8674 These symbols may not...

Страница 11: ...I DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C...

Страница 12: ... pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions annually To learn how to adjust or activat...

Страница 13: ...fied may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Location of the Required Label Sample shown below Location of the label and manufacturing information may vary TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F Bldg No 102 Digital empire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 Precautions CAUTI...

Страница 14: ... computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a fl...

Страница 15: ...e AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help e...

Страница 16: ... the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will...

Страница 17: ...r use of equipment or failure to follow instructions may cause data loss equipment damage or may result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 14 ...

Страница 18: ...ms TOSHIBA Portable Personal Computer Battery pack Is preinstalled in some computers AC adaptor and power cord 2 pin plug or 3 pin plug Documentation QuickStart Instruction Manual for Safety and Comfort Warranty Information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and opera...

Страница 19: ...d productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Initial setup Use a virus check program an...

Страница 20: ...purchase power cables that comply with the legal voltage frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the computer is bought and may not be used outside this region For use in other regions please buy power ...

Страница 21: ... 3 Connecting the DC output plug to the computer 1 2 1 DC IN 19V jack 2 DC output plug Product appearance depends on the model you purchased 3 Plug the power cord into a live wall outlet the DC IN Battery indicator should glow Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the...

Страница 22: ...isplay panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place an...

Страница 23: ...model you purchased Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system When it is displayed be sure to read the License Terms carefully Turning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode ...

Страница 24: ...to the arrow beside the Shut down button and then select Restart Press CTRL ALT and DEL simultaneously once to display the menu window and then select Restart from the Shut down options Before restarting the computer be sure to save your data Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode I...

Страница 25: ...up on Keyboard option is enabled within the TOSHIBA HWSetup If the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options To use the Hybrid Sleep function configure it in...

Страница 26: ...d Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer Save your data While entering Hibernation Mode the computer saves the contents of memory to the HDD SSD However for safety sake it is best to save your data manually Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed Do not ...

Страница 27: ...s 2 Click Choose what the power button does or Choose what closing the lid does 3 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 4 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the HDD SSD After you turn off the...

Страница 28: ...uter with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed 2 1 4 3 1 Memory media slot 3 Power indicator 2 DC IN Battery indicator 4 Wireless communication indicator Product appearance depends on the model you purchased Memory media slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card and MultiMediaCard Refer to the Memor...

Страница 29: ... Some models are equipped with Wireless functions Left side The following figures show the left side of the computer Figure 3 2 The left side of the computer 1 2 3 5 4 1 Security lock slot 4 Universal Serial Bus USB 2 0 port 2 LAN jack 5 Headphone Microphone jack 3 Optical disc drive Provided with some models Product appearance depends on the model you purchased Security lock slot A security cable...

Страница 30: ...tions associated with a specific device might not operate properly Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Headphone Microphone jack A 3 5 mm mini headphone microphone jack enables connection of a monaural microphone or a stereo headpho...

Страница 31: ...onnector HDMI cable External RGB monitor port This port provides 15 pin analog RGB port Please refer to the External RGB monitor port pin assignment section for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer Cooling vents The cooling vents help the processor to avoid overheating DC IN 19V jack The AC adaptor connects ...

Страница 32: ...er to the Battery section Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section Underside The following figures show the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 5 The underside of the computer 1 2 3 1 Battery lock 3 Cooling vents 2 Bat...

Страница 33: ...ing in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Front with the display open This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you Figure 3 6 The front of the computer with the display panel open 12 12 5 1 9 8 10 11 7 6 7 2 3 4 1 Wireless...

Страница 34: ...ra LED Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Some models are equipped with a Web Camera Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cle...

Страница 35: ... palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad control buttons The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointe...

Страница 36: ...h temperatures the SSD may be vulnerable to data retention errors Legal Footnote HDD SSD Capacity For more information regarding HDD SSD Capacity please refer to the Legal Footnotes section Memory module The memory module is installed in the computer Legal Footnote Memory Main System For more information regarding Memory Main System please refer to the Legal Footnotes section RTC battery The inter...

Страница 37: ...the internal LCD display The Display Power Saving Technology feature is enabled at factory default If you want to turn this feature off please change it in the settings accordingly in the Intel HD Graphics Control Panel Intel Graphics and Media Control Panel You can access this control panel in the following way Right click on the desktop and click Graphics Properties In Intel HD Graphics Control ...

Страница 38: ...e status of the battery pack and the power status with the AC adaptor connected The following indicator conditions should be noted Flashing Amber The battery charge is low The AC adaptor must be connected in order to recharge the battery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged Flashing Whit...

Страница 39: ... is on or off Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted White Indicates power is being supplied to the computer and the computer is turned on Flashing Amber Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No ligh...

Страница 40: ...r out Two Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad This allows you to operate the scroll bars of a window Some of the Touch Pad operations described in this section are only supported in certain applications The Keyboard The number of keys available on your keyboard will depend on which country region your computer is configured ...

Страница 41: ...NUM LOCK When the NUM LOCK indicator glows you can use the number keys on the keyboard for number entry Function Key The function keys F1 F12 are the twelve keys at the top of your keyboard The programmed functions can be executed in either of the following two modes described Special function mode Allows you to use the function keys without pressing the FN key Standard F1 F12 mode Allows you to u...

Страница 42: ... s volume F11 FN F11 Turns the sound on or off F12 FN F12 Switches the active wireless devices FN 1 FN 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows FN 2 FN 2 Enlarges the icon size on the desktop or the font sizes within one of the supported application windows FN Space FN Space Changes the display resolution Flash Cards Flash Cards makes...

Страница 43: ...esired function key To start the TOSHIBA Accessibility utility click Start All Programs TOSHIBA Tools Utilities Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows the Windows logo key activates the Start menu while the application key has the same function as the secondary right mouse button This key activates the Windows Start menu This key ha...

Страница 44: ...ollow the steps as detailed below 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 4 2 Pressing the eject button and pulling the disc tray open 1 2 1 1 Eject button 3 Lay the disc label side up in the disc tray Figure 4 3 Inserting a disc 1 1 Laser lens When the disc tray is fully opened th...

Страница 45: ...detailed below Do not press the eject button while the computer is accessing the optical disc drive Wait for the optical disc drive indicator to go out before you open the disc tray Also if the disc is spinning when you open the disc tray wait for it to stop before you remove it 1 To pop the disc tray partially open press the eject button Gently pull the disc tray out until it is fully opened When...

Страница 46: ...e written only once The recorded data cannot be erased or changed CD RW discs including multi speed CD RW discs high speed CD RW discs and ultra speed CD RW discs can be recorded more than once DVDs DVD R DVD R DVD R DL and DVD R DL discs can be written only once The recorded data cannot be erased or changed DVD RW DVD RW and DVD RAM discs can be recorded more than once Writing discs TOSHIBA Disc ...

Страница 47: ...loss of the recorded contents of media that may be caused by writing or rewriting with this product or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected wri...

Страница 48: ...D RW MITSUBISHI KAGAKU MEDIA CO LTD DVD RAM DVD Super Multi drive only Panasonic Corporation Hitachi Maxell Ltd Some types and formats of DVD R DL and DVD R DL discs may be unreadable Disc created in DVD R DL format4 Layer Jump Recording cannot be read When writing or rewriting Please observe the following points while you write or rewrite data to a media Always copy data from the HDD SSD to the o...

Страница 49: ...the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator DVD Video cannot be created using T...

Страница 50: ...ou should use Windows Explorer or another similar utility When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW media if this is not the case then the source disc might not be backed up correctly When you back up a DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW disc be sure to use the same type of disc You cannot partially de...

Страница 51: ...ck or television program recording errors In addition if prescheduled recording starts during video playback it may cause video playback or television program recording errors Please view video during times when there is no recording prescheduled The resume function cannot be used with some discs on the TOSHIBA VIDEO PLAYER It is recommended the AC adaptor be connected when playing video Power sav...

Страница 52: ...OSHIBA VIDEO PLAYER and change the screen resolution To change the screen resolution click Start Control Panel Appearance and Personalization Display Adjust resolution on the desktop However video cannot be output to some external displays and televisions due to output or playback conditions When viewing video on an external display or TV change the display device before playing Video can be playe...

Страница 53: ... the main battery You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected Before you remove the battery pack save your data and shut down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibernation Mode the co...

Страница 54: ...inances or regulations Use only batteries recommended by TOSHIBA as replacements Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened Never install or remove the battery pack without first turning off the power and disconnecting the AC ...

Страница 55: ...es for example the battery might scarcely charge at all during operation Battery charging notice The battery may not begin charging immediately under the following conditions The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F T...

Страница 56: ...s and recharges the battery s capacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Scre...

Страница 57: ...ast five minutes of operating time continue operating until the battery pack is fully discharged however if the DC IN Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow amber to indicate that the b...

Страница 58: ... a discharged battery follow the steps as detailed below 1 Save your work 2 Shut down the computer ensure that the Power indicator is off 3 Remove all cables and peripherals that are connected to the computer 4 Close the display panel and turn the computer upside down 5 Slide the battery lock into its unlocked position 6 Slide and hold the battery release latch to disengage the battery pack and th...

Страница 59: ...0 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on LAN cable types The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Etherne...

Страница 60: ... LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep for...

Страница 61: ...ory cards from SDHC memory cards and SDXC memory cards SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD memory card logo is The SDHC memory card logo is The SDXC memory card logo is The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB The max...

Страница 62: ...e a card partially inserted in the slot Press the card until you hear it click into place Set the write protect switch to the lock position if you do not want to record data Memory cards have a limited lifespan so it is important to backup important data Do not write to a card if the battery power is low Low power could affect writing accuracy Do not remove a card while read write is in progress F...

Страница 63: ... so may cause data to be lost Removing memory media The following instructions apply to all types of supported media devices To remove memory media follow the steps as detailed below 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Select memory media 3 Push the memory media until you hear a click to partially release it 4 Grasp the media and remove it If you remove...

Страница 64: ...External RGB monitor port There are no fastening screws for an external monitor cable on the External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power on Figure 4 9 Connecting the RGB cable to the External RGB monitor port 1 2 1 External RGB monitor port 2 RGB cable When you turn on the power the comp...

Страница 65: ... on Figure 4 10 Connecting the HDMI out port 1 2 1 HDMI out port 2 HDMI cable Please do not plug unplug an HDMI device under the following conditions The system is starting up The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait at least 5 seconds before you ...

Страница 66: ...a digital adaptor featuring Intel WiDi The adaptor is a device that connects to the external display via HDMI port and can receive Wi Fi signals from your computer Some copy protected media contents may not play on the external displays via Intel WiDi Changing the external playback settings After one or more external displays are connected the operating system can automatically detect identify and...

Страница 67: ...attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so the security lock slot faces you 2 Align the security cable w...

Страница 68: ...lume level of speakers or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 Right click on the speaker icon on the Windows Taskbar and select Recording devices from the sub menu 2 Select Microphone and click Propertie...

Страница 69: ...ng Limited Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager To launch the Realtek HD Audio Manager Click Start Control Panel Hardware and Sound Realtek HD Audio Manager When you first launch the Realtek HD Audio Manager you will see two device tabs Speakers is the default output device Microphone is the default input device To change th...

Страница 70: ... configured via the Screen Resolution dialog To open the Screen Resolution dialog click Start Control Panel Appearance and Personalization Display Change display settings If you are running some applications for example a 3D application or video playback you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the sc...

Страница 71: ... hardware devices to be tested TOSHIBA Hi Speed Start Hi Speed Start Mode can make the computer start up faster than it would start up after a system shutdown The efficient performance might not be expected with multiple user accounts registered Only startup from built in HDD SSD supports Hi Speed Start Mode When system needs to be restarted because of Windows update drivers update or applications...

Страница 72: ...will remain active until another key is pressed TOSHIBA VIDEO PLAYER This software is provided for playback of DVD Video To access this utility click Start All Programs TOSHIBA Media Entertainment TOSHIBA VIDEO PLAYER For details on how to use TOSHIBA VIDEO PLAYER see the help file Bluetooth Stack for Windows by Toshiba This software enables communication between the computer and external Bluetoot...

Страница 73: ... RAM Utility TOSHIBA HDD SSD Alert Utility This utility includes wizard functions to monitor the Disk Drive operating status and execute the system backup To access the utility click Start All Programs TOSHIBA Support Recovery HDD SSD Alert TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specif...

Страница 74: ...ort Recovery Applications and Drivers Infineon TPM Software Professional Package You can launch TOSHIBA Setup Utility to change the TPM settings in the Security tab Please refer to TOSHIBA Setup Utility section for details on how to launch TOSHIBA Setup Utility You may not have all the software listed above depending on the model you purchased Special features The following features are either uni...

Страница 75: ...ents from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in the Power Options Panel power on off 1 This feature automatically turns power to the computer off when the display panel is closed and turns it back on when th...

Страница 76: ...eed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within no...

Страница 77: ...example or produced by pressing the SHIFT or ALT keys and so on Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly Owner String text box You can use this...

Страница 78: ... computer using a password If you have already registered a user password there is one way to start the computer Enter the password manually The password is necessary only if the computer was shut down in Hibernation mode or boot mode It is not needed in Sleep mode and Restart To enter a password manually follow the steps as detailed below 1 Turn on the power as described in the Getting Started se...

Страница 79: ...nal LCD and or external monitor when the computer boots up Boot Setting Allows you to change the sequence in which your computer searches the drives for the operating system Keyboard Allows you to set conditions for the Keyboard USB Allows you to set conditions for USB SATA Allows you to set conditions for SATA LAN Allows you to set conditions for LAN Advanced Allows you to set conditions for a sp...

Страница 80: ... Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region Once enabled you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from the HDD SSD The TOSHIBA PC Health Monitor software do...

Страница 81: ...that the hard disk drive will not be damaged During audio video playback when the computer detects a shock or vibration and the hard disk drive s head is parked the playback might be temporarily interrupted HDD Protection cannot be used in models that are equipped with SSD When vibration is detected a message will be displayed on the screen and the icon in the Taskbar notification area will change...

Страница 82: ... Different detection levels can be set depending on whether the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches a...

Страница 83: ...s To enter the TOSHIBA Setup Utility follow the steps below 1 Press and hold the F2 key and then turn on the computer TOSHIBA Setup Utility will load 2 Follow the on screen instructions to proceed System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The follow...

Страница 84: ...ery Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including tho...

Страница 85: ... the pre installed software from your created Recovery Media If the pre installed files are damaged you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Load...

Страница 86: ...m If you subsequently set up your Hard Disk Drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your Hard Disk Drive you may find that it becomes impossible to setup your computer Make s...

Страница 87: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Страница 88: ...om characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down wha...

Страница 89: ...teen seconds before turning the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL sim...

Страница 90: ...emory Media Card Pointing Device USB device Sound system External monitor LAN Wireless LAN Bluetooth Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ...

Страница 91: ...the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the battery you should check the status of the DC I...

Страница 92: ...lace the battery taking care to ensure that it is securely seated in the computer Check the DC IN Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the DC IN Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator...

Страница 93: ...uctions to proceed Keyboard Keyboard problems can be caused by the setup and configuration of the computer please refer to the The Keyboard section for further information Problem Procedure Output to screen is garbled Please refer to your software s documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you ar...

Страница 94: ...her there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Setting within the TOSHIBA HWSetup Slow performance The files on the HDD may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the HDD Please refer to the operating system s documentation or onli...

Страница 95: ...ia card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected You cannot read a file Check to ensure the re...

Страница 96: ... try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The reaction of Touch Pad is either too sensitive or not sensitive enough Adjust the touch Sensitivity To access it click Start Control Panel H...

Страница 97: ...OK The on screen pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support USB device In addition to the information in this section please also refer to the documentation supplied with your ...

Страница 98: ...l microphone or an external microphone connected to the computer please refer to Sound System and Video mode for further information Volume cannot be adjusted during Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Please also refer to Operating Basics and to the documentation supplied with your monitor for further information Pr...

Страница 99: ...e computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press the function key to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connecting the exte...

Страница 100: ...A support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following ...

Страница 101: ...support If you are still unable to solve the problem and suspect that it is hardware related read the enclosed warranty booklet or visit the TOSHIBA technical support website http pc support toshiba eu User s Manual 6 15 ...

Страница 102: ... 16 9 23 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters...

Страница 103: ...A Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the followi...

Страница 104: ...d must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the...

Страница 105: ... Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connection and operation ...

Страница 106: ...ization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for a...

Страница 107: ...iable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Compatibility IEEE 802 11 Standard for Wireless LANs Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknowledgment ACK Radio Characteristics Radio Characteristics of Wireless LAN module may vary according...

Страница 108: ...h provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Security Two advanced security mechanisms ensure a high level of security Authentication prevents access to cr...

Страница 109: ... able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our web site http www toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States Radio Regulatory Information The Wireless device must be installed and used in strict accordance with ...

Страница 110: ...vice supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight...

Страница 111: ...nada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme à la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes...

Страница 112: ...en the antenna and the user should not be less than 20cm Please refer to the computer user s manual for the details regarding antenna location The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc...

Страница 113: ...ation and specified low power radio station 1 Important notice The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory production lines Other Radio Stations 1 Before usi...

Страница 114: ... 1 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class...

Страница 115: ...4 Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Legal Footnotes Non applicable Icons Certain computer chassis are designed to a...

Страница 116: ...rmal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions in your product documentation Contact...

Страница 117: ...lications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication Recharge time varies depending on usage Battery may not charge while computer is consuming full power After going through m...

Страница 118: ...wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media...

Страница 119: ...ions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIM...

Страница 120: ...lowing disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric You...

Страница 121: ...ion and makefiles at the very least This license was inspired by the BSD Artistic and IJG Independent JPEG Group licenses which all encourage inclusion and use of free software in commercial and freeware products alike As a consequence its main points are that We dont promise that this software works However we will be interested in any kind of bug reports as is distribution You can use this softw...

Страница 122: ...al unmodified form as distributed in the original archive If you are unsure whether or not a particular file is covered by this license you must contact us to verify this The FreeType Project is copyright C 1996 2000 by David Turner Robert Wilhelm and Werner Lemberg All rights reserved except as specified below 1 No Warranty THE FREETYPE PROJECT IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHE...

Страница 123: ...ic prior written permission We suggest but do not require that you use one or more of the following phrases to refer to this software in your documentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license you are not required to accept it However as the FreeType Project is copyrighted material only this license ...

Страница 124: ...puter 1 12 Cooling vents 3 4 3 6 D DC IN Battery indicator 3 11 Display automatic power off 5 4 opening 2 4 screen 3 7 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 12 G Graphics Processing Unit 3 10 H Hard disk drive automatic power off 5 5 HDD Protection 5 11 HWSetup accessing 5 9 window 5 9 K Keyboard function keys 4 2 Function k...

Страница 125: ...ep Mode 2 7 turning off 2 6 turning on 2 6 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 9 External monitor 6 12 Hardware and system checklist 6 4 HDD 6 8 Internal display panel 6 7 Keyboard 6 7 Memory Media Card 6 9 Overheating power down 6 4 Power 6 4 Real Time Clock 6 7 Sound system 6 11 TOSHIBA support 6 14 Touch Pad 6 9 USB device 6 11 USB mouse 6 10 R Rec...

Страница 126: ...A Disc Creator 4 10 TOSHIBA HDD SSD Alert Utility 5 3 TOSHIBA PC Diagnostic Tool 5 1 U USB device problems 6 11 V Video mode 4 31 Video RAM 3 9 W Web Camera 3 7 Wireless communication 7 5 User s Manual Index 3 ...

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