9
Troubleshooting Guide
The following problem samples are listed to help you troubleshoot your TBC
TM
WP controller in
case you encounter performance issues.
Many of the problems involving the TBC
TM
WP controller are commonly associated with
transmission/reception. These are usually caused by low battery power or improper battery
connection. Other causes can also be improper wire connections or a dirty IR connector.
Problem:
Faulty Transmission
Possible Cause:
Low battery power
Solution:
Replace the batteries
Possible Cause:
Improper battery connection
Solution:
Verify that the batteries are connected properly
Possible Cause:
The TBC
TM
WP controller IR port is dirty
Solution:
Clean the TBC
TM
WP IR port
Possible Cause:
Improper connection between hand held and controller
Solution:
Reconnect the IR port and verify that connection is secure
Possible Cause:
The TBC
TM
WP microprocessor did not properly reset
Solution:
Reset the controller by removing the batteries from the controller.
Ground both battery lead terminals for 1-minute. Reinstall the batteries.
Possible Cause:
If using the integrated radio, the controller and hand held identification
codes do not match.
Solution:
Reset the controller by removing the batteries from the controller. Ground
both battery lead terminals for 1-minute. Follow the controller setup in
the TBC
TM
HH User’s Guide.
