Robotic Mowers
The Toro Total Coverage Guarantee
A Three-Year Limited Warranty
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company,
pursuant to an agreement between them, jointly promise to correct
any defect in materials or workmanship on any iMow
Robotic
Product used for normal residential purposes.* At our option, we
will repair the unit or replace it with either a new or refurbished unit.
The following time periods apply from the date of purchase:
Products
Warranty Period
•
All Products
3 year limited warranty
•
All Batteries
1 year limited warranty
This warranty includes the cost of parts, labor, and product return
freight to Toro. You must pay transportation costs to a local service
provider or retailer, if required.
* Normal residential purposes means use of the product on the
same lot as your home. Use at more than one location is
considered commercial use, and this warranty would not apply.
Instructions for Obtaining Warranty Service
Should you feel your Toro Product contains a defect in materials or
workmanship, contact The Toro Company for assistance. You may
need proof of purchase (copy of registration card, sales receipt,
etc.) for warranty validation. Contact us at:
iMow Toro Customer Service Department
1414 West Walnut Hill Lane
Irving, TX 75038
1-877-636-imow or 1-877-636-4669
60 Day Satisfaction Guarantee
If for any reason you are not satisfied with your Toro Product within
the first 60 days of residential use, please contact The Toro
Company for a refund or replacement unit at 1-877-636-imow or
1-877-636-4669. Do not return the Toro Product to your retailer.
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the operator’s manual. Such routine
maintenance, whether performed by a service provider or by you,
is at your expense.
Items and Conditions Not Covered
This express warranty does not cover the following:
•
Cost of regular maintenance service or parts, such as blade
sharpening
•
Any product or part which has been altered or misused or
required replacement or repair due to accidents or lack of
proper maintenance
•
Repairs necessary due to improper battery care, electrical
supply irregularities, or failure to properly prepare the mower
prior to any period of non-use
•
Pickup and delivery charges
All repairs covered by this warranty must be performed by an
Authorized Service Provider using Toro approved replacement
parts.
General Conditions
There is no other express warranty. All implied warranties of
merchantability and fitness for use are limited to the duration of this
express warranty.
Neither The Toro Company nor Toro Warranty Company is liable
for indirect, incidental or consequential damages in connection
with the use of the Toro Products covered by this warranty,
including any cost or expense of providing substitute equipment or
service during reasonable periods of malfunction or non-use
pending completion of repairs under this warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so
the above exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer)
to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor’s service or
have difficulty obtaining guarantee information, contact the Toro importer. If all other remedies fail, you may contact us.
Part No. 374-0041 Rev. A
