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CHAPTER 7 – Troubleshooting and Repairs 

 

The following table provides troubleshooting and repair instructions for problems 
that may be encountered when operating the 

TG400RS

 as well as the best way 

to correct the problem. The table contains three columns: 
 

 Symptom

 

Probable Cause

 

Remedy

 

The problem you are 
experiencing 

The most likely causes, in order 
of probability (most likely first) 

Recommended action to 
correct each probable 

 

 

Remember

: you can contact your dealer at any time for further professional support. 

 

Replacement parts

  Tyres and tubes are: 12” pneumatic  

(TG400RS) 

  Rear + Front LED light : contact your authorized dealer 

 

 

#

 

Symptom

 

Probable Causes

 

Remedy

 

Flat tyre and unstable 
driving. 

  Low air pressure 

  Puncture 

  Pump tyre to normal 

pressure 

  Repair tyre 

When throttle control 
lever is released on a 
level surface, the 
TG400RS takes longer 
than 3 metres to stop. 

  Controller is faulty or out 

of adjustment 

  Call for technical 

support 

Key switch is turned 
ON but the ON light 
does not come on. 

  Main fuse (2.1a in Fig. 1) 

popped 

  Electrical fault 

  Reset fuse 

Note: Do not reset fuse 

more than twice. If the 
symptom still recurs, 
call your authorized 
dealer for support. 

TG400RS does not 
move when you 
squeeze the throttle 
control lever. 

  Key switch is OFF 

  Charger is connected to 

charging socket 

  Control system failure 

  Turn key switch ON 

  Disconnect charger 

  Call for technical 

support 

Содержание TG400RS

Страница 1: ...your dealer or any of our Service Centres Read this manual step by step as injury or damage may occur from misuse Electromagnetic Interference EMI can cause powered vehicles to behave erratically whi...

Страница 2: ...I CHAPTER 3 Safety Instructions for the TG400RS 8 IV CHAPTER 4 Operating Instructions 19 V CHAPTER 5 Charging the TG400RS Batteries 23 VI CHAPTER 6 Maintenance 24 VII CHAPTER 7 Troubleshooting and Rep...

Страница 3: ...nded Incline Angles Page 10 The TG400RS maximum safe slope is 6 10 5 The braking system stops the TG400RS smoothly and within a short distance after the throttle control lever is released The TG400RS...

Страница 4: ...ing a prohibited action can cause personal injury and or equipment damage On the scooter this is a black symbol with a circle and slash Please note and strictly adhere to the following Safety Instruct...

Страница 5: ...res more than the manufacturer s recommended pressure shown on the tyres Never use the TG400RS on stairs Never try to go over an obstacle that is more than the maximum recommended slope angle and obst...

Страница 6: ...ake operates properly Do not release either the manual or the manual release lever of the electromagnetic brake EMB when the TG400RS is on a slope When on any sort of an incline never place the TG400R...

Страница 7: ...st Disposal and recycling Contact your authorized dealer for information on proper disposal of your TG400RS and its packaging Wear Safety glasses Contains Lead The battery charger is for indoor use on...

Страница 8: ...here are certain situations including some medical conditions where the user will need to practice operating the TG400RS scooter in the presence of a trained attendant A trained attendant can be defin...

Страница 9: ...Check the battery charge If you discover a problem contact your authorized TG400RS dealer for assistance TYRE INFLATION Your TG400RS is equipped with pneumatic tyres Check the tyre pressure at least o...

Страница 10: ...the corner short and do not bump into or get hung up on any railing corners When driving down a ramp keep the TG400RS scooter s speed adjustment set to the slowest speed setting to ensure a safely co...

Страница 11: ...sts were conducted with the TG400RS seat in the highest position and in its farthest rearward position Use this information as a guideline Your TG400RS ability to travel up inclines is affected by you...

Страница 12: ...Regenerative Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the centre stop position Park Brake Activates automatically after regenerative braking slows the v...

Страница 13: ...r TG400RS scooter to inclement weather If you are suddenly caught up in rain snow severe cold or heat while operating your TG400RS proceed to shelter at the earliest opportunity Thoroughly dry your TG...

Страница 14: ...is moving Disengage the drive motors only on a level surface Stand beside the TG400RS to engage or disengage freewheel mode Never do this while sitting on the TG400RS After You have finished pushing y...

Страница 15: ...ons and safety information before using the lift elevation product WARNING Never sit on your TG400RS when it is being used with any type of lift elevation product Your TG400RS was not designed for suc...

Страница 16: ...osition and protective caps must be installed on the battery terminals Batteries must not be transported with any flammable or combustible items PREVENTING UNINTENDED TRAVEL WARNING If you anticipate...

Страница 17: ...TG400RS user must exercise care and common sense when operating the TG400RS This includes awareness of safety issues when taking prescription or over the counter drugs or when the user has specific ph...

Страница 18: ...ce to EMI The higher the immunity level the greater the protection against EMI This product has been tested and has passed at an immunity level of 20 V M WARNING Be aware that cell phones two way radi...

Страница 19: ...ance as follows 1 Push the handlebar adjustment lever which locks the handlebars in place and move the handlebars to the position you want 2 Release the lever to lock the handlebars in place 3 Chargin...

Страница 20: ...Dial The speed limit dial is located on the handlebar panel When the speed limit dial is set to MAX the TG400RS will drive at approx 15 km hr When the speed limit dial is set to MIN the TG400RS will...

Страница 21: ...button When a turn indicator is activated the applicable LED will flash To turn off the indicator press the button again 7 Hazard Button The Hazard button activates the hazard lights front and rear b...

Страница 22: ...there is no visible damage If you have any questions or concerns contact your dealer Program Controller Several parameters of the TG400RS controller can be programmed Programming must be done by train...

Страница 23: ...recharged every month 5 If you expect not to use your TG400RS for an extended period of time we recommend charging it for two days and then disconnecting the batteries 6 If you have not used your TG40...

Страница 24: ...s located under the seat must be removed Tyres Correct tyre pressure is essential for steering and stability Check the tyre pressure every two weeks 30 psi Cleaning Use only a damp cloth and mild dete...

Страница 25: ...Page 24...

Страница 26: ...light contact your authorized dealer Symptom Probable Causes Remedy 1 Flat tyre and unstable driving Low air pressure Puncture Pump tyre to normal pressure Repair tyre 2 When throttle control lever i...

Страница 27: ...them with a damp clean cloth If red LEDs are still on contact your dealer for a replacement battery 6 Right or left indicator light is inoperative Faulty LED light board Replace LED board 7 Headlight...

Страница 28: ...f relatively intense electromagnetic fields in the everyday environment Some of these sources are obvious and easy to avoid Others are not apparent and exposure is unavoidable However we believe that...

Страница 29: ...ment which could result in serious injury 1 Do not operate hand held transceivers transmitters receivers such as citizen band CB radios or turn ON personal communication devices such as cellular phone...

Страница 30: ...O Battery 100KG Total Weight W Battery 128KG Max Loading Weight 205KG Max Speed klm hr 10KM H Turning Radius 1 55m Max Climbing Grade 15 Wheel Size Front 12 pneumatic Wheel Size Rear 12 pneumatic Driv...

Страница 31: ...t post and frame welds Drivetrain including differential motor and brake THREE YEAR LIMITED WARRANTY Your Top Gun Mobility Scooter is fully guaranteed for three 3 years from the date of purchase again...

Страница 32: ...r Keep your scooter clean and dry Never expose the electronic components of the scooter to humidity rain snow mist or water from washing as it may damage electronic circuits Always store your scooter...

Страница 33: ...stcode __________ Telephone ______________________________ Date of Purchase ______________ Email Address _______________________________________________________ Selling Dealer Top Gun Mobility 21 Bris...

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