Top Global 3G Kiosk Скачать руководство пользователя страница 65

Страница: 65 / 78

Top Global USA. ----MB5000 User Guide

4 Troubleshooting

4.1 Overview

Introduction

Reset to Factory Default procedure

Force Reload Procedure

Firmware Upgrade Procedure through Web

Common Problems and solutions

Frequently Asked Questions

LED Indication status

4.2

Introduction

This section helps you to locate problems related to MB5000 setup. The most common

installation problems are related to the IP address. For example, without the TFTP server

IP address, you will not be able to download firmware to MB5000.

IP address management is critical and we suggest you to create a chart to document and

validate the IP addresses of your system.

If the password is forgotten, you will need to reset the MB5000 to default values. The

Reset to Factory Default

procedure resets the MB5000 configuration settings, but does

not change the current firmware. The

Forced Reload

procedure will erase the current

firmware and configurations, please use it with caution when you need to download new

software.

Reset to Factory Default Procedure

Use this procedure to reset the network configuration values, including the MB5000 IP

Address, Subnet Mask, and so on. The current MB5000 Software will not be erased. This

- 65 -

Содержание 3G Kiosk

Страница 1: ...uide MobileBridge Gateway Series MB5000 Wireless Cellular Data Gateway User Guide Version 1 1 26 Firmware v1 1 26 2007 06 08 Top Global USA any modification of this product will not issue a separate n...

Страница 2: ...between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for...

Страница 3: ...RS 9 2 5 INITIALIZE THE MB5000 UNIT 10 3 MANAGEMENT 15 3 1 OVERVIEW 15 3 2 PAGE STRUCTURE 17 3 2 1 Shortcut 17 3 3 PAGE OPERATION 19 3 4 CONFIGURATION PAGES DESCRIPTION 20 3 4 1 System 20 3 4 2 Interf...

Страница 4: ...ation Tools and keywords are in boldface type Note Means reader take note Notes contain helpful suggestions or references to materials not contained in this manual Warning The warning symbol means dan...

Страница 5: ...on our MobileBridge platform technology This guide will help you to know how to connect MB5000 set it up and configure it to work The MB5000 comes with three different models 1 The Red Box MB5000R the...

Страница 6: ...ts The MB5000 comes with three different models only the RedBox MB5000R has built in Wi Fi and it is enabled by default Wi Fi is not available in both the Kiosk Router MB5000K and Cellular Bridge MB50...

Страница 7: ...Contents 1 MB5000R router Top View 2 Power Adaptor 3 CD 4 QIG Quick Installation Guide The MB5000K and MB5000C are available for OEM ODM customers and are only intended for vertical and enterprise ma...

Страница 8: ...op View 2 Power Adaptor 2 2 Write Down Product Identification Before you proceed with your MB5000 installation please write down and keep the following MB5000 information on the MB5000 label z Serial...

Страница 9: ...net LAN Interface RJ45 5 Console Port RS232 6 Power jack The MB5000 power supply accepts any input AC voltage in the range of 100 240 VAC 2 4 LED Indicators MB5000 has four two color LEDs to indicate...

Страница 10: ...n Red N A N A No card 10Mbps mode Red Blink N A N A N A 10Mbps mode with data transmission Amber System error N A N A N A Amber Blink System booting or Upgrading firmware WLAN enabled with error N A N...

Страница 11: ...t to the network named as the SN of MB5000 2 Validate that your computer has got IP address from the MB5000 then open the web browser and enter http 172 16 0 1 Press Enter then the MB5000 login screen...

Страница 12: ...tion you can continue to read the content in this chapter Otherwise if you want to make a custom installation please go to Chapter 3 directly 3 Click Wizard on the home page And click Enter The Step 1...

Страница 13: ...click Next Go to Step 2 page Figure 2 7Wizard Wireless LAN Figure2 7 Wizard Wireless LAN You can set the Network name Association Security and related Network Key with the values you prefer Then clic...

Страница 14: ...ber User Name and Password If you are using a GPRS UMTS EDGE network you will need to input CID APN then click button Next the following configuration page appears Figure 2 9Wizard Finish Figure2 9 Wi...

Страница 15: ...on will illustrate how to visit MB5000 s webGUI 1 Open your browser and enter the MB5000 s IP address in the address bar 2 Press the ENTER key The MB5000 Login dialog box appears Figure 3 1 Login Dial...

Страница 16: ...e Figure 3 2 MB5000 s home page There are nine main categories on MB5000 s web site Wizard System Interfaces Services Firewall Security Services Tools Status Diagnostics The following sections will ex...

Страница 17: ...es Upper title and shortcut space display the most common used function page shortcuts Left menu space display main 8 categories of the function menu for MB5000 Right working space display the detaile...

Страница 18: ...igure 3 5 Reboot system The Reboot operation here will save all of the changed settings if any to the device before restarting the MB5000 Click the Yes button the device will then reboot During the re...

Страница 19: ...Figure 3 6 MB5000 s restarting page 3 3 Page Operation 9 All of the MB5000 functions can be configured and become effective by going through the following 3 steps page content editing submit reboot 9...

Страница 20: ...0 User Guide 3 4 Configuration Pages Description 3 4 1 System There are five main categories in this setting Administration Time Firmware Backup Restore Factory defaults 3 4 1 1Administration Figure 3...

Страница 21: ...ose either you can plug the protocol z Username Username for MB5000 s web administration The default username is public z Password Password for MB5000 s web administration The default password is publ...

Страница 22: ...he SNMP protocol At the same time you must specify the Read Only communicate Name and Read Write communicate Name which enables the SNMP Manager to access MB5000 safely Also MB5000 supports sending tr...

Страница 23: ...your requirement 3 4 1 3Firmware Figure 3 9 Firmware MB5000 s firmware is upgraded through this tab Follow these instructions 1 Download the firmware from Top Global website www topglobalusa com to yo...

Страница 24: ...wer LED is blinking with amber color The device will be rebooted after the firmware upgrade is complete After the firmware is upgraded successfully you will need to restore all of the configurations t...

Страница 25: ...nfigurations and save them in the local PC for later use Upload Configurations You can use previous saved configurations to restore the device configuration to some previous configuration status The p...

Страница 26: ...Yes button to reset all configurations to their factory default values After the firmware is upgraded this process is needed 3 4 2 Interfaces There are three main categories in this setting Local netw...

Страница 27: ...onfigurations 9 Static IP Configuration z IP Address The IP Address of the LAN WLAN on MB5000 The default IP address is 172 16 0 1 z Netmask The subnet mask of the LAN WLAN The default subnet mask is...

Страница 28: ...N Code you enter Note Only after you pass the PIN authentication can you login the Internet access page or the PIN management pages The process of how to configure PIN will be described in 3 4 6 Tools...

Страница 29: ...tions If Enable this Interface is not checked no other parameters in this page are available z Connect mode Indicates which wireless WAN connection policy is used Auto MB5000 will connect to the Inter...

Страница 30: ...up the MB5000 You must manually make the Cellular connection using the web configuration page Bridged with LAN When this type is selected the MB5000 acts as a modem between the cellular network and cl...

Страница 31: ...ction is in good status When the WWAN connection is abnormal keepalive module will detect it if keepalive is enabled and the router will try to reconnect automatically When the system is still abnorma...

Страница 32: ...e them empty NULL z Card model When a cellular PC Card is inserted into the MB5000 correctly it will automatically detect the WAN card type If the 3G data card is supported and recognized by the MB500...

Страница 33: ...er Provide a phone number for wireless WAN modem z CID PDP Context Identifier A numeric parameter which specifies a particular PDP context definition z APN Access Point Name A string parameter which i...

Страница 34: ...put the PIN again next time you startup MB5000 Aware that this function can only be effective when you have already saved the PIN z Download PRL The first time when you use a KPC650 data card you may...

Страница 35: ...dem for the WAN backup link When the WWAN is unavailable or is down the backup link will automatically dials up ISP Dial Number The dialing number to dial up to the ISP s network You may contact your...

Страница 36: ...ting Basic Advanced Access Control 3 4 2 4 1 Basic Figure 3 23Wireless basic Function Summary This configuration page is used to set the wireless LAN basic parameters Detailed configurations Enable Wi...

Страница 37: ...o broadcast MB5000 s SSID then select Disable Wireless Channel Select the appropriate channel from the list provided to correspond with your network settings All client devices in your wireless networ...

Страница 38: ...e Shared key PSK and Wire Equivalence Protection WEP Detailed configurations Shared Select from the dropdown menu of Network Authentication which will enable the WEP sections WEP There are two levels...

Страница 39: ...otection against hackers AES stands for Advanced Encryption System which utilizes a symmetric 128 bit block data encryption To use WPA Pre Shared Key enter a password in the PSK Only for WPA PSK field...

Страница 40: ...gh encryption and authentication allowing or denying some special stations connection in the Wi Fi network is also an option to guarantee the security of the wireless network This page configuration i...

Страница 41: ...dy connected to MB5000 appear in this domain Click the Refresh button this list will be updated Access Control List The MAC addresses of stations which have been allowed or denied to connect to MB5000...

Страница 42: ...for DDNS is disabled By far MB5000 only supports dyndns org which provided by www dyndns com To use this feature you should obtain your own domain name from the provider dyndns com Every time the wir...

Страница 43: ...IP address to each computer in the LAN network If you choose to enable MB5000 s DHCP server option you must configure all of PCs in the LAN network to connect to this DHCP server MB5000 and make sure...

Страница 44: ...he DHCP server s IP address range is set it must be assured that there is no other device in the network to use the IP address located in this address range such as printer server file server etc Othe...

Страница 45: ...the Reboot button on the web page 9 Deny unknown clients With this box checked the wired and wireless clients that NOT on the static IP assignment list will not be able to obtain the IP address from...

Страница 46: ...entify an adapter on a LAN MAC addresses are 12 digit hexadecimal numbers 48 bits in length MAC Filter can control the hosts in LAN to allow or deny their Internet access based on their MAC addresses...

Страница 47: ...from the ARP Cache or type the MAC address manually in the MAC address edit box on the lower right hand side Note Both MAC Filter and Wireless LAN MAC Access Control List can realize the access contro...

Страница 48: ...rules in the list is very important for the firewall When the firewall deals with a data packet it will check the rules from top to bottom sequentially and execute the first rule which matches the cha...

Страница 49: ...ion optional Type your comments for this rule here 3 4 4 3Port forwarding Figure 3 31 Port forwarding Function Summary This feature allows you to forward incoming traffic on certain ports in order to...

Страница 50: ...he interface should be WAN Protocol This parameter indicates which protocol will implement this port forwarding rule Possible protocols are TCP UDP TCP UDP External port This parameter indicates the p...

Страница 51: ...LAN host s IP address to MB5000 Then MB5000 will forwards the all incoming traffic from the WWAN interface to this client host It will be useful when you want to access a client host of LAN from Inte...

Страница 52: ...ns according to the contents Detailed Configurations Content Filter includes URL filter list and WEB features restriction The default configuration of content filter is off You can enable it by check...

Страница 53: ...ble URL Filter or not Disable All web traffic expect for Allowed Domains Indicates URL Filter mode URL Filter has two modes Allow means to allow the URL in the Allowed Domains only Forbidden means to...

Страница 54: ...inspect SPI MB5000 can block the following attacks DoS Ping of Death Land Smurf SYN Flood Fraggle IP Spoofing Detailed Configurations Enable Anti Attack Check this checkbox to enable the Anti Attack f...

Страница 55: ...you must reboot the devices to make it become effective 3 4 6 1PIN There are three main tabs in this setting Enable Disable Change PIN Renew PIN 3 4 6 1 1 Enable Disable Figure 3 37 Enable Disable Fun...

Страница 56: ...the PIN Code must be 4 characters long 3 4 6 1 2 Change PIN Figure 3 38 Change PIN Function Summary This configuration page is set to change the PIN code Detailed Configurations Put in the former Pin...

Страница 57: ...ation page is set to renew PIN Code when the SIM is locked Detailed Configurations Put in the PUK and new PIN Code click Renew button then the PIN Code will be unlocked and the former PIN Code is chan...

Страница 58: ...Top Global USA MB5000 User Guide Figure 3 40 3 4 6 2PCMCIA Figure 3 41 PCMCIA 58...

Страница 59: ...re information to local host 3 4 6 3AT Command Figure 3 43 AT Command AT Command function is provided to the advanced users to diagnostic the wireless WAN card or the V 90 modem connected by the seria...

Страница 60: ...make it disconnected from the Internet 2 You should be aware clearly about the AT commands before you do that 3 4 7 Status There is one category in this setting Interfaces 3 4 7 1Interfaces This tab d...

Страница 61: ...erface will be displayed as below The status field shows the current status of the cellular wireless WAN card Users can click the button Connect Disconnect to do dial up and hang off The Up Time field...

Страница 62: ...Guide 3 4 8 Diagnostics There are two main categories in this setting System logs DHCP leases 3 4 8 1System Logs There are two main tabs in this setting Logs of System Settings 3 4 8 1 1 System Log F...

Страница 63: ...8 1 2 Settings Figure 3 46 System log settings Function Summary You can configure the Log method here MB5000 can display the Syslog entries in the Web GUI it can also send the Syslog entries to a rem...

Страница 64: ...Top Global USA MB5000 User Guide 3 4 8 2DHCP leases Figure 3 47DHCP leases Function Summary This tab shows the information of MB5000 s DHCP server 64...

Страница 65: ...e to MB5000 IP address management is critical and we suggest you to create a chart to document and validate the IP addresses of your system If the password is forgotten you will need to reset the MB50...

Страница 66: ...edure to force the MB5000 back to default network configuration values and download new MB5000 software This procedure may be required when the current MB5000 software is missing corrupted or needs to...

Страница 67: ...ll reboot automatically and you can see the POWER LED turns amber and blinks 8 MB5000 will be configured to the factory default value Please refer Table 6 1 for the factory default value Firmware Upgr...

Страница 68: ...que for each PC or network device d Click the Gateway tab and in the New Gateway prompt enter 172 16 0 1 which is the MB5000 s default IP address Click the Add button to accept the entry e Click the D...

Страница 69: ...previous Windows versions please follow the instructions for Windows 2000 a Click Start and Control Panel b Click the Network and Internet Connections icon and then the Network Connections icon c Righ...

Страница 70: ...ed by your WWAN IP address and press the Enter key The WAN IP Address can be found on the Status screen of MB5000 s web based utility For example if WWAN IP address is 1 2 3 4 you should enter ping 1...

Страница 71: ...xplorer click Tools Internet Options and then the Connection tab Make sure that Internet Explorer is set to Never dial a connection For Netscape Navigator click Edit Preferences Advanced and Proxy Mak...

Страница 72: ...ork game or what kind of game server you are using It will work if the game server supports multi user with one public IP address Which browsers does MB5000 support MB5000 supports Internet Explorer 4...

Страница 73: ...he 802 11g standards The 802 11g standards state a maximum data transfer rate of 54Mbps and an operating frequency of 2 4GHz The 802 11g is downward compatible with 802 11b What IEEE 802 11b features...

Страница 74: ...a computer logs onto the network the MAC address of a device stays the same making it a valuable identifier for the network How do I reset MB5000 to factory default When MB5000 is working in normal st...

Страница 75: ...nabled on MB5000 but not on your wireless client Verify that the same keys are being used on all nodes of your wireless network How many channels frequencies are available with MB5000 There are eleven...

Страница 76: ...55 255 0 Network Name SSID topglobalXXXXXX XXX XXX means the last 6 digits of SN Frequency Channel 6 Wireless LAN Status Enabled DHCP Server Status Enabled DHCP Lease Range 172 16 0 2 172 16 0 100 TFT...

Страница 77: ...N A DHCP Server Status Enabled DHCP Lease Range 172 16 0 2 172 16 0 100 TFTP Server IP Address 172 16 0 2 TFTP File Name firmware bin Http Username public Http Password public Dial mode Bridged with P...

Страница 78: ...Status N A DHCP Server Status Enabled DHCP Lease Range 172 16 0 2 172 16 0 100 TFTP Server IP Address 172 16 0 2 TFTP File Name firmware bin Http Username public Http Password public Dial mode Auto Ke...

Результаты поиска

Содержание 3G Kiosk

Отзывы:

Похожие инструкции для 3G Kiosk

Бренды по названию

Популярные бренды

Top Global 3G Kiosk, Руководство пользователя

Результаты поиска

Содержание 3G Kiosk

Отзывы:

Похожие инструкции для 3G Kiosk

Бренды по названию

Популярные бренды