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LIMITED ONE YEAR WARRANTY
Warranty:
This Toastmaster
®
product is warranted to be free from defects in materials or
workmanship for a period of (1) year from the original purchase date. This product warranty
covers only the original consumer purchaser of the product.
Warranty Coverage:
This warranty is void if the product has been damaged by accident in
shipment, unreasonable use, misuse, neglect, improper service, commercial use, repairs by
unauthorized personnel, normal wear and tear, improper assembly, installation or maintenance
abuse or other causes not arising out of defects in materials or workmanship. This warranty is
effective only if the product is purchased and operated in the USA, and does not extend to any
units which have been used in violation of written instructions furnished with the product or to
units which have been altered or modified or to damage to products or parts thereof which have
had the serial number removed, altered, defaced or rendered illegible.
Implied Warranties:
ANY IMPLIED WARRANTIES WHICH THE PURCHASER MAY HAVE ARE
LIMITED IN DURATION TO ONE (1) YEAR FROM THE DATE OF PURCHASE. Some states do
not allow limitations on how long an implied warranty lasts, so the above limitation may not apply
to you.
Warranty Performance:
During the above one-year warranty period, a product with a defect will
be either repaired or replaced with a reconditioned comparable model (at our option) when the
product is returned to the Repair Center, or the purchase price refunded. The repaired or
replacement product will be in warranty for the balance of the one-year warranty period and an
additional one-month period. No charge will be made for such repair or replacement.
Service and Repair:
Should the appliance malfunction, you should first call toll-free
1 (800) 947-3744 between the hours of 9:00 am and 5:00 pm Central Standard Time and ask for
CONSUMER SERVICE stating that you are a consumer with a problem. Please refer to model
number TRC5 when you call.
In-Warranty Service (USA):
For an appliance covered under the warranty period, no charge is
made for service or postage. Call for return authorization (1 800 947-3744).
Out-of Warranty Service:
A flat rate charge by model is made for out-of-warranty service.
Include $ 10 (U.S.) for return shipping and handling. We will notify you by mail of the amount of
the charge for service and require you to pay in advance for the repair or replacement.
For Products Purchased in the USA, but Used in Canada:
You may return the product
insured, packaged with sufficient protection, and postage and insurance prepaid to the USA
address listed below. Please note that all customs duty / brokerage fees, if any, must be paid by
you and we will require you to pay the cost of customs duty / brokerage fees to us in advance of
our performing any service.
Risk During Shipment:
We cannot assume responsibility for loss or damage during incoming
shipment. For your protection, carefully package the product for shipment and insure it with the
carrier. Be sure to enclose the following items with your appliance: any accessories related to
your problem, your full return address and daytime phone number, a note describing the problem
you experienced, a copy of your sales receipt or other proof of purchase to determine warranty
status. C.O.D. shipments cannot be accepted.
