Solaris Mozart One user manual version 1.2 041719
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The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically to
optimize light output. Cleaning frequency depends on the environment in which the fixture operates: damp,
smoky or particularly dirty surroundings can cause greater accumulation of dirt on the unit’s optics. Clean
with soft cloth using normal glass cleaning fluid. Always dry the parts carefully. Clean the external optics
at least every 20 days. Clean the internal optics at least every 30 to 60 days.
L
IMITED
W
ARRANTY
Solaris LED fixtures (the Product) are warranted by TMB against defective materials or workmanship
for a period of two (2) years from the date of original sale by TMB.
TMB’s warranty shall be restricted to the repair or replacement of any part that proves to be defective
and for which a claim is submitted to TMB before the expiration of the applicable warranty periods.
This Limited Warranty is void if the defects of the Product are the result of:
•
Opening the casing, repair, or adjustment by anyone other than TMB or persons specifically
authorized by TMB
•
Accident, physical abuse, mishandling, or misapplication of the product.
•
Damage due to lightning, earthquake, flood, terrorism, war, or act of God.
TMB will not assume responsibility for any labor expended, or materials used, to replace and/or repair
the Product without TMB’s prior written authorization. Any repair of the Product in the field, and any
associated labor charges, must be authorized in advance by TMB. Freight costs on warranty repairs
are split 50/50: Customer pays to ship defective product to TMB; TMB pays to ship repaired product,
ground freight, back to Customer.
This warranty DOES NOT cover consequential damages or costs of any kind.
A Return Merchandise Authorization (RMA) Number must be obtained from TMB prior to return of any
defective merchandise for warranty or non-warranty repair. For all repairs please contact TMB Tech
Support Repair using the contact information below or email [email protected].
527 Park Ave., San Fernando, CA 91340
Tel: +1 818.899.8818
Fax: +1 818.899.8813
[email protected]
www.tmb.com
R
ETURN
P
ROCEDURE
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.
Package must be clearly labeled with a Return Merchandise Authorization Number (RMA #). Products
returned without an RMA # will be refused. Please contact TMB and request RMA # prior to shipping the
fixture. Be prepared to provide the model number, serial number and a brief description of the cause for
the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is
the customer’s responsibility. TMB reserves the right to use its own discretion to repair or replace
product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.
Note: If you are given an RMA #, please include the following information on a piece of paper inside
the box:
1) Your name
2) Your address
3) Your phone number
4) The RMA #
5) A brief description of the symptoms
