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TLS electronics GmbH Contact: [email protected]
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The warranty does not cover any labor involved in the removal and or
reinstallation of warranted equipment or parts on site, or any labor
required to diagnose the necessity for repair or replacement.
The warranty excludes any responsibility by TLS electronics GmbH for
incidental or consequential damages arising from the use of the
equipment or products, or for any inability to use them either separate
from or in combination with any other equipment or products.
A fixed charge established for each product will be imposed for all
equipment returned for warranty repair where TLS electronics GmbH
cannot identify the cause of the reported failure.
Exclusive Remedies
TLS electronics GmbH
’
s warranty, as stated is in lieu of all other
warranties, expressed, implied, or statutory, including those of
merchantability and fitness for a particular purpose. The buyer shall pass
on to any purchaser, lessee, or other user of TLS products, the
aforementioned warranty, and shall indemnify and hold harmless TLS
from any claims or liability of such purchaser, lessee, or user based upon
allegations that the buyer, its agents, or employees have made
additional warranties or representations as to product preference or use.
The remedies provided herein are the buyer
’
s sole and exclusive
remedies. TLS electronics GmbH shall not be liable for any direct,
indirect, special, incidental, or consequential damages, whether based
on contract, tort, or any other legal theory.
RMA Policy
When returning product to
TLS electronics GmbH for any reason, the
customer should fill out the official RMA form to obtain a RMA number.
Without the permission or approval, TLS will be no responsible for any
return.
This can be initiated by emailing or calling your related sales.
All requests are processed within 48 hours.
Standard Replacement
For customers that agree to return defective product to TLS electronics
GmbH first, a Standard Replacement option is available.
An RMA number must first be issued by sales. This RMA number will
need to be referenced on the outside of the return shipment.
