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TrueLifeAudio
TrueLife Audio
(TLA)
Address: Ippokratous 13,Keratsini 18756, Athens, Greece
Phone: +30 210 5757605
+30 694 8787510
You are responsible for all shipping charges, insurance, re-importation to your country, and duty arrangements. When
shipping a product to the factory for service, always include the following:
1) A sales slip or other proof of purchase if repair is claimed under warranty.
2) A proforma invoice with value of the goods, stating that the
SSP-2 Phono Preamplifier
is returned to Greece for
repair.
3) An accompanying note describing faults, symptoms, or problems with the
SSP-2 Phono Preamplifier
.
4) Always ship the
SSP-2 Phono Preamplifier
in the original box and packaging material to prevent damage in
transit.
TrueLife Audio
will not cover damages incurred in transit.
If you require further information concerning the phono stage operation, or if you have any questions related to
service, please do not hesitate to contact your dealer or national
TrueLife Audio
let distributor. 210 6468010
WARRANTY
All
TrueLife Audio
equipment is covered by a limited warranty against defects in materials and workmanship for a
period of 3 years from date of purchase to the original purchaser only.
Proper registration is made by filling out and returning to the factory the warranty card attached to this general
warranty statement, along with a copy of the original sales receipt as proof of the original date of purchase. Only 1
card is issued with each unit, and the serial number is already recorded on it.
If the warranty registration card has already been removed then this is not a new unit, and is therefore not warranted
by the factory. If you believe this to be a new unit then please contact the factory with the details of purchase.
This warranty is provided by the dealer where the unit was purchased, and by
TrueLife Audio
.
Under the terms of the warranty defective parts will be repaired or replaced without charge, excepting the cost of
tubes. No warranty is offered on tubes, unless:
1. A
TrueLife Audio
preamplifier is used with the
SSP-2
, and
2. The warranty registration card is filled out.
In such a case a 6 month warranty on tubes is available with the correct recording of the serial number of the amplifier
on your warranty registration card.
If a
TrueLife Audio
product fails to meet the above warranty, then the purchaser's sole remedy shall be to return the
product to
TrueLife Audio
, where the defect will be repaired without charge for parts and labour.
The product will then be returned via prepaid, insured freight, method and carrier to be determined solely by
TrueLife
Audio
. All returns to the factory must be in the original packing, accompanied by a written description of the defect,
and must be shipped to
TrueLife Audio
via insured freight at the customer's own expense. Charges for unauthorized
service and transportation costs are not reimbursable under this warranty, and all warrantees, express or implied
become null and void where the product has been damaged by misuse, accident, neglect, modification, tampering or
unauthorized alteration by anyone other than
TrueLife Audio
.
The warrantor assumes no liability for property damage or any other incidental or consequential damage whatsoever
which may result from failure of this product. Any and all warrantees of merchantability and fitness implied by law are
limited to the duration of the expressed warranty. All warrantees apply only to
TrueLife Audio
products purchased
thru
TrueLife Audio
directly, an authorized dealer or national
TrueLife Audio
let distributor.
