4
Before You Start the Installation
Evaluate the Installation
To complete Guided Setup you’ll need a CableCARD™ to receive cable channels and
a network connection to connect to the TiVo service and premium content providers.
Networking Options
TiVo DVRs require one of the following networking connections.
Obtaining a CableCARD
CableCARDs are available in one of two ways:
Pick up:
Customers can pick up a CableCARD from a local cable of
fi
ce. Not all of
fi
ces
stock CableCARDs, so installers should call ahead to verify inventory. The pick
up option is available from any cable provider that supports self-installation.
Cable company installation:
Customers may opt to have a CableCARD delivered as a part of their cable
installation order in some regions. This often happens when someone has
a new line of service installed. Visit http://www.fcc.gov/guides/cablecard-
know-your-rights to learn more.
TiVoPro Tip
Some cable companies also allow the account holders to
authorize custom installers to pick up CableCARDs on their behalf. Check with
your local cable company for details.
Wireless
Ethernet
MoCA
CableCARD Activation Support phone numbers can be found on page 11.
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