16
In
more
detail...
EN
Troubleshooting
Suspected malfunctions are often due to causes that the users can fix themselves.
Therefore check the appliance using this section. In most cases the problem can be
solved quickly.
WARNING!
Only perform the steps described within these instructions!
All further inspection, maintenance and repair work must be performed
by an authorised service centre or a similarly qualified specialist if you
cannot solve the problem yourself!
Problem
Possible cause
Solution
1. No steam comes
out of the nozzle on
the steam gun.
1.1 No water in the water tank.
1.2 The working temperature
has not reached.
1.1 Refill the water tank.
1.2 Wait until the steam
ready light turns green.
2. Surfaces become
cloudy, streaky or
spotty after steaming.
2.1 The floor cloth or brush
cover is too wet or dirty.
2.2 The steam gun is directed
at one same spot for too
long.
2.3 Hard water is used.
2.1 Disconnect and change
with a dry, clean floor
cloth or brush cover.
2.2 Do not direct the steam
jet at one same spot for
more than 15 seconds.
2.3 Use distilled water.
3. Floor head is hard
to move.
3.1 The floor cloth or brush
cover is not attached
correctly.
3.2 The floor cloth or brush
cover is too wet or dirty.
3.1 Disconnect and refit
the floor cloth or brush
cover.
3.2 Disconnect and change
with a dry, clean floor
cloth or brush cover.
4. The steam ready
light illuminates red
and green alternately
during use.
This is normal and indicates the appliance is heating up to
the desired temperature. The steam ready light stays green
when it is ready to use.
Recycling and disposal
Waste electrical appliances should not be disposed of with household
waste. Please recycle where facilities exist. Check with your local
authority or local store for recycling advice.
Troubleshooting / Recycling and disposal
