INSTALLATION MANUAL
MODEL: LUNA-TFT43
TIS CONTROL LIMITED
RM 1502-p9 Easey CommBldg
253-261 Hennessy Rd Wanchai
Hong Kong
TEXAS INTELLIGENT SYSTEM LLC
SUITE# 610. 860 NORTH DOROTHY DR
RICHARDSON
TX 75081.USA
Copyright © 2020 TIS, All Rights Reserved
TIS Logo is a Registered Trademark of Texas Intelligent System LLC in the
United States of America. This company takes TIS Control Ltd. in other
countries. All of the Specifications are subject to change without notice.
w w w . t i s c o n t r o l . c o m
TIS LUNA TFT TOUCH PANEL
36
TROUBLESHOOTING
The panel’s LCD blinks rapidly
Reason:
The panel address conflicts with
another device in the TIS network. You need
to press and hold the IR button (IR middle
button) for 6 seconds so that the panel can
get a new address.
The panel buttons’ LEDs do not
turn ON, and the device is not
powered.
Reason 1:
There is no TIS-BUS power or no
connection to the L/N input (if used AIR bus-
3W converter).
Reason 2:
The TIS 24V power supply is not
connected to the TIS-BUS.
The wall panels fail to pair with
other devices.
Reason 1:
The TIS-BUS connection has a
problem, or the wire has a short.
Reason 2:
The manual programming
function is disabled on the device (it is
enabled by default).
The wall panels fail to control
the device channels.
Reason 1:
The TIS-BUS connection has a
problem, or the wire has a short.
Reason 2:
The programming address is
faulty.
The page is asking for a
password.
Reason:
The page’s password lock is
enabled. The default password is 1234. You
can disable this locking page function in the
software. If you’ve forgotten the password,
you can email your Luna MAC number to the
tech support team and they will generate an
unlock password for your panel.
Music stops and will not play
the next track once the current
track finishes.
Reason:
In the Luna Music Page, the Play
Mode setting is set to Play Once. You should
change it to Play All.
