11
Help in case of faults:
Code
Fault
Possible cause
Remedy
03 Flow sensor fault
Not enough water in the heat
exchanger
Check the operation of the water circuit
and the opening of the bypass valves
Sensor disconnected or defective Reconnect or replace sensor
04 Freeze protection
Protection activated when the
ambient temperature is too low
and the device is in standby mode
No intervention is required
05
Protection against high
pressure
Insufficient water flow
Check operation of water pump and
bypass inlet/outlet valve openings
Excess refrigerant gas
Readjust refrigerant quantity
Defective 4-way valve
Replace the 4-way valve
High pressure switch disconnected
or defective
Reconnect or replace high pressure switch
06 Low pressure protection
Insufficient refrigerant gas
Readjust refrigerant quantity
Defective 4-way valve
Replace valve
Low pressure switch disconnected
or defective
Reconnect or replace low pressure switch
09
Connection problem
between circuit board
and wired controller
Poor connection
Check wiring connections between
controller and PCB
Defective wired controller
Replace controller
Defective PCB
Replace PCB
10
Connection problem
between PCB and
inverter module
Poor connection
Check wiring connections between PCB
and inverter module
Defective inverter module
Replace inverter module
Defective PCB
Replace PCB
12
Temperature of the
ventilated air too high
Insufficient refrigerant gas
Readjust refrigerant quantity
15
Fault in the water inlet
temperature sensor
Sensor disconnected or defective Reconnect or replace sensor
16
Fault in the outdoor
temperature of the coil
Sensor disconnected or defective Reconnect or replace sensor
18
Venting temperature
fault
Sensor disconnected or defective Reconnect or replace sensor
20
Inverter module
protection
See chapter Annexes
21
Ambient temperature
fault
Sensor disconnected or defective Reconnect or replace sensor
23
Water temperature at
outlet too low for cooling
operation
Insufficient water flow
Check operation of water pump and
bypass inlet/outlet valve openings
27 Water outlet fault
Sensor disconnected or defective Reconnect or replace sensor
29 Stored temperature fault Sensor disconnected or defective Reconnect or replace sensor
32
Flow temperature too
high for heating mode
protection
Insufficient water flow
Check operation of water pump and
bypass inlet/outlet valve openings
33
Coil temperature too
high (higher than 60°C)
for protection in cooling
mode
Too much refrigerant filled in
Readjust refrigerant quantity
Fan motor does not work or air
outlet blocked
Check that the fan is working properly and
that the air inlet is not blocked
42
Temperature error of
the inner coil
Sensor disconnected or defective Reconnect or replace sensor
46 DC fan motor fault
Poor cable connection
Reconnect the fan
Fan motor is defective
Replace the fan motor
26
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