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Warranty
Warranty terms
• Tion Smart microclimate, JSC sets the warranty period of this product at 2 year.
This period is effective provided that the device mounting and operating guidelines
have been followed. Warranty services are provided in accordance with the
applicable legislation in the region of purchase.
• To expedite the provision of warranty services, the user must provide a completed
warranty certificate, sales voucher, receipt, or other document confirming the fact
and date of purchase of the device.
The warranty is void if:
• there is any indication of non-authorized installation, repair, dismantling, device
alteration or repair at non-authorized service centers
• the device manufacture/purchase date cannot be determined due to the absence,
removal, or damage to the ID information
• the device was damaged by events or third-party actions outside the Vendor's
(Manufacturer's) control, including: natural disasters, the actions of utility providers
(including power spikes above acceptable fluctuations), and others
• the device bears mechanical damage (chipping, cracks, etc.) due to the application
of excessive force, corrosive chemicals or elevated temperatures that have caused
device failure
• the failure is caused by improper connection to the power supply
• if the failure and/or damage was caused by the presence of foreign objects, liquids,
insects or their products, etc. inside the device casing
• the device was improperly stored and/or transported in accordance with this
Manual
Dear user,
To make a warranty claim for your device, please contact the device Vendor.