Trouble Shooting
Problem
Possible cause
Solution
Let your device cool down
before using
Device overheating
The light flashes
alternatively blue and red
Defective product
Please contact us at
[email protected]
for further support
Loss of suction power
Solid red right
Brush malfunction
The sponge for pre-filter is dirty
Brush cover is not latched in place Reinstall brush cover
The DWT has picked up
maximum amount of dirty water
and has reached MAX line
Make sure brush roll and brush
roll cover installed correctly,
clean brush roll and debris
channel
Clean the pre-filter
Empty the dirty water then
reinstall the DWT
Machine makes unusual
noises during normal usage
The debris channel or the airway
is blocked
The DWT has picked up
maximum amount of dirty water
and has reached MAX line
Remove blockages
The debris channel or the airway
is blocked
Remove blockages
Empty the dirty water then
reinstall the DWT
Machine won't charged
The external charger cord not
correctly plugged
Unplug the charger, then plug
again into the machine and
then into the wall outlet
Machine won't spray
The CWT may be empty
The CWT may not be installed
correctly
Air outlet cover is leaking
water
Then floater or the sponge for
pre-filter may not be installed
The DWT has picked up
maximum amount of dirty water
and has reached MAX line
The sponge for Pre-filter is moist
The floater is blocked
Refill CWT
Install the CWT correctly
Install the floater and the
sponge correctly
Empty the dirty water then
reinstall the DWT
Let the sponge dry out
Remove blockages
Note:
Please make sure your machine has sufficient power. In any other case or if the solution
explained above did not solve the problem, please contact us at [email protected]
Содержание iFloor
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