Trouble Shooting
15
15
Problem
Possible cause
Solution
The appliance doesn’t work
Charge the battery
No power
The suction mouth is blocked
Check and remove blockages
Weak suction power
Clean the brush
Abnormal motor sounds
The tube or the suction mouth is
blocked
Remove blockages
Battery can not be charged
The adaptor is not correctly inserted
Remove the adaptor and insert
again
The brush is blocked
Dustbin and filters are full of dust
The brush is wrapped by hairs or
fibers
Empty and clean dustbin and
filters
Stop the appliance and clean the
brush
Red light flashing, main
body continues working
while the brush stops
Note:
If the above solutions can not solve the problem, please contact us at
or visit our website
www.tineco.com
for further support.
