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21

Problem

Possible cause

Solution

The appliance does not 
turn on

No power

Charge the battery

Auto protection for overheating

Restart after cooling down

The appliance is blocked 
(i.e. the tube, suction mouth or 
some other parts)

Check and remove blockages

Weak suction power

Dustbin and filters are full

Clean the dustbin and filters

The pre-filter is not installed

Install the pre-filter

The appliance is blocked
(i.e. the tube, suction mouth or 
some other parts)

Remove blockages

The brush roller tangled with hairs 
or fibers

Clean the brush roller

Rapidly blinking 
red for 6s then off 
during charging

Charging error

Check if the adaptor is in 
good condition

The apaptor is not designed for 
this appliance

Use the original adaptor

Rapidly blinking 
red and shut 
down

Air channel completely blocked

Remove blockages

Rapidly blinking red

Brush roller tangled

Clean the brush roller

Air channel partly blocked

Remove blockages

Solid red during use

Dust sensor blocked

Remove blockages

Dustbin not installed properly

Install the dustbin properly

Appliance shut 
down during use

Battery is overheated

Restart after cooling down   

Slowly blinking red

First blinking for 3 times

low power 

reminding

Charge the battery

Second blinking: no power

Battery won’t charge

The adaptor is not correctly 
inserted

Reinsert the adaptor correctly

The adaptor is not designed for 
this appliance

Use the original adaptor

Abnormal motor sounds

The appliance is blocked
(i.e. the tube, suction mouth or 
some other parts)

Remove blockages

Note:

If the above troubleshooting guide fails to provide a solution, please contact Customer Service on 

[email protected] / [email protected] 

or visit our website 

 

www.godfreys.com.au / www.godfreys.co.nz

 for further support.

Troubleshooting

Содержание 14120157

Страница 1: ...SERIES Smart Vacuum Cleaner Instruction Manual Actual product may differ from illustration...

Страница 2: ......

Страница 3: ...1 CONTENTS Important Safety Instructions 3 Overview 6 Product Components 7 Accessories 8 Assembly 9 Operation 11 Maintenance 16 Specifications 20 Troubleshooting 21 Warranty 22...

Страница 4: ...remove any large objects from the floor or cleaning surface in order to prevent damage to the filter 4 When you want to remove the plug from the power socket do not use the power cable gently pull the...

Страница 5: ...on wet surfaces 5 Always check the power cord before use the power cord and the power adapter should be in a good condition and must not be damaged If the power cord or the charger adaptor is damaged...

Страница 6: ...the electrical parts especially the electrical connections with water or liquid cleaners 20 Never attempt to make any modifications to the vacuum cleaner and charger 21 Always store the appliance batt...

Страница 7: ...with your eyes seek medical help immediately 5 Do not charge or store the appliance outdoors or inside the car Only charge or store the battery in a dry indoor area where the temperature is more than...

Страница 8: ...6 A B C D E F G H A Dust sensor B Dust empty release button C Dustbin D AUTO MAX button E Trigger lock F Dustbin release button G Trigger H HEPA Filter Overview...

Страница 9: ...ulti tasker power brush Mini power brush 2 in 1 dusting brush Crevice tool Pre filter cleaning tool Spare pre filter Wall mounted dock Adaptor Hair cleaning tool Actual accessories may vary from shown...

Страница 10: ...ngrained dirt 2 in 1 dusting brush Switches between a wide and a soft brush by pressing the release button The soft brush is most effective on hard surface furniture while the wide brush is effective...

Страница 11: ...remove the power brush Dustbin Installation To clean the dustbin more thoroughly press the dustbin release button to detach from the appliance When re attaching the dustbin hold on an angle and slot...

Страница 12: ...eed to be adjusted based on the actual situation Assemble the two bracket components with a click to signify correct assembly Once this is complete use the screws provided by Tineco to affix the dock...

Страница 13: ...104 F Select an accessory and attach it to the appliance before use see Accessories Pull the trigger to activate the suction Pull the trigger lock to hold the trigger for continuous power mode Place...

Страница 14: ...nking blue indicates no dust is detected This mode automatically provides the best cleaning solution To enter AUTO mode The default setting on startup is AUTO The appliance then takes 3 seconds to ini...

Страница 15: ...ontact the Customer Service about any problems during the working hours Feedback If you have any comments please send us your feedback APP All the functions can be performed using the Tineco app Downl...

Страница 16: ...daptor and charging port The main body indicator blinking blue indicates that it is charging correctly Warning Only use the Tineco provided adapter to charge the appliance During long periods of not b...

Страница 17: ...d data was obtained by a Tineco Laboratory using ambient temperatures between 4 C 39 2 F to 40 C 104 F Indicator When in Use Slowly blinking red light First blinking for 3 times low power reminding Se...

Страница 18: ...the dustbin Clean with a damp cloth taking care to prevent water entering the appliance main body and battery Turn counter clockwise to remove the filters Clean the dustbin and mesh filter with a damp...

Страница 19: ...ilter to the main body Put the dirty pre filter into the cleaning tool and connect the cleaning tool to the main body Run the appliance in MAX mode and rotate the side cover to clean the dirty pre fil...

Страница 20: ...fore reinstalling The HEPA is detachable Simply rotate to remove and replace Dust Sensor To avoid dust accumulation which can affect cleaning performance wipe the suction mouth with a damp cloth Mini...

Страница 21: ...rush Roller Use a coin or other tool to unlock the brush roller lock then remove the brush from the brush window Remove the debris wrapped around the roller with the Tineco Hair Cleaning Tool Gently c...

Страница 22: ...he appliance before it is discarded When removing the battery the appliance must be powered off Batteries chargers accessories and packaging should be sorted for environmental friendly recycling Do no...

Страница 23: ...ly blocked Remove blockages Rapidly blinking red Brush roller tangled Clean the brush roller Air channel partly blocked Remove blockages Solid red during use Dust sensor blocked Remove blockages Dustb...

Страница 24: ...warranty In order to prolong the life of accessories and consumables regular care and maintenance is recommended When properly used and cared for your cleaner will render excellent service refer to t...

Страница 25: ...tion for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a...

Страница 26: ......

Страница 27: ......

Страница 28: ...ce Hotline AUS 1800 815 270 NZ 0800 282 288 www godfreys com au www godfreys co nz Distributed in Australia New Zealand by Electrical Home Aids Pty Ltd Godfreys Building 3 Brandon Office Park 530 Spri...

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