Quick Reference Guide
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Call 1800 243 444, press 1 and then press 1
Enter your merchant number, then press the # key. If you normally use an EFTPOS terminal,
please use your manual merchant number (Eight digit merchant ID). This information can
be located on your merchant statement or a receipt
Select the transaction type – 1 Card Present, 2 Telephone or Mail Order.
Enter the credit card number, then press the # key
Enter the card expiry date, then press the # key
Enter the CCV, (the last three digits on the back of the card amongst the signature strip),
and press the # key
Enter the transaction amount in dollars and cents, ignoring the decimal point, then press
the # key. Confirm the amount. 1 if correct, 2 to change the amount
Listen for the authorisation response and record on the enter into the auth screen
Acquiring System Unavailable
If the transactions are below the merchants agreed floor limit, the transaction will be approved
offline. If the transaction
Local Network Failure
If the Merchants router fails then the Integrated connection between the POS and Payment
Terminal can not be established. In this case the merchant will need to push the terminal into
standalone operations.