WH-C
.
10
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5. TROUBLESHOOTING
Display
Probable causes
Remedy
Ad
﹉﹉﹉
Load cell wires to indicator are
incorrectly connected, or
shorted, or opened; or ADC, load
cell are damaged
Make sure wires are ok and
correctly connected. Replace
load cell or ADC chip, Service
required.
Ad
﹍﹍﹍
0
﹉﹉﹉﹉
Weight reading exceeds Power
On Zero limit.
Make sure scale platform is
empty.
Perform zero calibration.
0
﹍﹍﹍﹍
Weight reading below Power On
Zero limit.
Install platform on scale.
Perform zero calibration.
﹉﹉﹉﹉
Weight reading exceeds
overload limit, or The weight
value cannot be displayed in the
current unit of measure because
it exceeds 6 digits.
Reduce load on scale until
weight value can be displayed.
Use a more appropriate unit of
measure. Contact your local
dealer or supplier for a new set
up.
﹍﹍﹍﹍
Weight reading below Under load
limit.
Install platform on scale.
Perform zero calibration
EEP.E1
CONFIG or CAL parameters are
not correctly set
Contact your local dealer or
supplier for a new set up
EEP.E2
USER parameter is not correctly
set
Contact your local dealer or
supplier for a new set up
CAP.ER
Capacity parameters are not
correct
Contact your local dealer or
supplier for a new set up
CAL.Er
Calibration error, maybe input
data or loaded weight is too
small, too big, unstable, un-linear
Input correct data, load correct
weight onto platform, Service
required
Not turn on.
Power cord not plugged in or
properly connected. Power outlet
not supplying electricity. Battery
discharged.
Other failure.
Check power cord connections.
Make sure power cord is
plugged into the power outlet.
Check power source. Replace
batteries.
Service required.
Scale can’t set to
zero or will not zero
when turned on
Load on scale exceeds allowable
limits.
Load on scale is not stable.
Load cell damage.
Remove load on scale.
Wait for load to become stable.
Service required.
Empty battery
symbol/ Lo.bAt is
shown
Batteries are discharged.
Charge batteries
