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12
Cleaning and Maintenance
English
13
Check the following if you experience a problem with the cooked rice or with the operation of the rice cooker, etc.
Check point
Problem
W
as the amount of rice,
ingredients, and water
, or the
ratio of multigrain correct?
W
as more than the maximum
acceptable amount cooked?
W
as the rice cooked with
alkaline ionized water (pH 9
or higher)?
W
as the rice cooked with hard
water like mineral water?
W
as the correct menu
selected?
W
as the
Timer function used?
W
as the [Start] key pressed
after cooking without turning
off the Keep W
arm function?
Are there grains of rice, cooked rice,
or water drops on the outside bottom
of the inner pot, heater plate, and
center sensor or on the lid sensor?
Is the inner pot deformed?
W
as the rice stirred and
loosened well?
W
as the appliance plug
removed or was there a power
outage during cooking?
Cooked rice
Too hard
Too soft
Not cooked
completely
Has a hard center
Burned
During cooking
Steam leaks
Boils over
The cooking time is
excessively long
Reference page
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Check point
Problem
Are there any cooked rice or
grains of rice stuck to the gaskets
or the brim of the inner pot, etc.?
W
as the rice (other than
rinse-free rice) rinsed well?
W
as hot water (35°C or higher)
used to rinse the rice or adjust
the water level?
W
as the rice left soaking in
water too long after rinsing?
W
as
the
rice
lef
t af
ter
rinsing
and
draining?
W
as the lid closed securely?
W
as the rice mixed with other
ingredients, barley
, or multigrain?
W
ere seasonings stirred well?
W
ere there a lot of cracked
grains of rice?
W
as cooking continued
immediately after the initial
cooking?
W
ere the rice cooker and its
parts cleaned sufficiently?
Cooked rice
Too hard
Too soft
Not cooked
completely
Has a hard center
Burned
Smells like rice bran
During cooking
Steam leaks
Boils over
The cooking time is
excessively long
Reference page
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If Rice Does Not Cook Properly
Removing odors
The following procedure should be performed each time after cooking, or if odors become an issue.
Note
●
Be careful with the rice cooker, inner pot, cooking plate, and healthy cooking plate during cleaning as they
are hot. Otherwise, burns may be caused by hot surfaces.
Rice cooker
Do not place the cooking plate inside the inner pot.
(1) Fill the inner pot up to about 80% with
water, select the “Plain” menu, and
press the [Start] key.
(2) Press the [Keep Warm/Cancel] key when
the Keep Warm lamp lights up.
Note
●
If odors become an issue, use citric acid (approx.
20 g) added to the water for more effective
deodorizing.
It may be impossible to remove some odors
completely. In this case, contact the place of
purchase.
(3) Clean the inner pot, inner lid, and steam
cap using a mild dishwashing detergent,
and then rinse them sufficiently with
water.
(4) Allow the rice cooker and all parts to dry
in a well-ventilated location.
Cooking plate and healthy
cooking plate
Immerse the cooking plate and the healthy cooking
plate in hot water and soak them for approximately
1 hour.
Cleaning the heater plate
Water drops may fall from the lid during cooking and cause the surface of the heater plate to become dirty.
This does not affect the performance of the rice cooker, however, you can clean the heater plate according to
the following procedure if necessary.
(1) Add a small amount of
commercially available cream
cleaner to a nylon scrubbing
sponge and remove the stains
from the heater plate.
(2) Wipe the heater plate clean
using a damp paper towel or
cloth.
Nylon scrubbing
sponge
Heater plate