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Tiger Box Assembly Guide

Post Installation Maintenance: Replacing a Failed Drive

18

6.

Press the lever release button on the front of the drive carrier.

The lever opens.

7.

Find the label on the drive that specifies its corresponding drive bay and then slide
the drive carrier into the corresponding slot until the lever makes contact with the
enclosure.

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Содержание Tiger Box

Страница 1: ...Tiger Box Assembly Guide Product Overview 3 Site Installation 6 Hardware Monitoring 14 Post Installation Maintenance 16 System Restore 21 Initial Setup of the Appliance 21 ...

Страница 2: ...ed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights o...

Страница 3: ...1Gb Ethernet The appliance is shipped fully configured to you To deploy Tiger Box you should simply 1 Rack mount the appliance or install it on a table top see Installing Tiger Box on page 6 2 Connect the appliance to the power source see Connecting The Appliance to The Power on page 9 3 Turn on the appliance see Powering On The Appliance on page 10 4 Connect client computers to the ports of the a...

Страница 4: ...warranty sticker is damaged immediately contact Tiger Technology at support tiger technology com Hardware Overview Note The pictures used to illustrate the product in this manual may differ from the Tiger Box appliance you have received depending on the model and firmware version Technical Characteristics Front View Note Your Tiger Box appliance is shipped to you with its front panel bezel already...

Страница 5: ...tem hard drives 1 x SAS port for directly connecting a Tiger Box expansion chassis depending on the configuration you have purchased client connectivity through 8 16Gb FC ports 10Gb Ethernet ports 1Gb Ethernet ports 1 x Ethernet port for public and Internet communication Public port 1 x Ethernet port for safety net access to the appliance Admin port Tiger Box supports the following types of cables...

Страница 6: ...imitations for maximum cable lengths when deciding on the location of the appliance within your facility Also check the appliance s technical characteristics to make sure that the rack the table meets the physical electrical and thermal specifications Rack mounting Tiger Box You can mount Tiger Box in a standard 19 inch wide four post rack A rack mount rails kit is included in your shipping If you...

Страница 7: ... that prevents dust from accumulating in the RAID drives and the enclosure It is advisable to clean the bezel filter every 3 months For steps about removing and cleaning the bezel refer to Cleaning the Bezel Filter on page 16 Additionally you may have to remove the bezel in order to monitor RAID drives activity see steps on page 14 replace a failed RAID drive see steps on page 17 power on off or r...

Страница 8: ...Site Installation Installing and 8 2 Gently pull away the bezel from the front panel of the appliance To install the bezel 1 Insert the tabs on each end of the bezel into the flanges on each side of the appliance s front panel ...

Страница 9: ... in the rear of the appliance These modules supply redundant power to Tiger Box should a power supply module fail you can replace it while the system is operating see Replacing a Failed Power Module on page 19 You can replace a failed power module only with a power module of the same model To connect the appliance to the power supply 1 Plug the power cord in the power socket of the power supply mo...

Страница 10: ...f the appliance Cabling Tiger Box Tiger Box features a Public network port for connection to a computer from which to perform the initial setup of Tiger Box and assign IP addresses to all available network ports Before cabling Tiger Box it is important to carefully plan the topology of your network Client computers can connect to Tiger Box as SAN clients connected via Fibre Channel or LAN clients ...

Страница 11: ...work port which is assigned a preset IP address which you cannot change The Admin port is designed as a safety net providing you with access to web interface in case you misconfigure the appliance s network identification and fail to connect to it To connect a computer to the Public port 1 Plug one end of the network cable provided in the shipment in the port with label Public port 2 Plug other en...

Страница 12: ...her connect them to the Public port through an Ethernet switch and spare the remaining network ports for connecting LAN clients 5 Do one of the following Plug other end of the network cable in the port of the network card of the client computer Plug other end of the network cable in the port of the Ethernet switch and then connect the switch to the client computer s network port Note If you opt fo...

Страница 13: ...switch to the client computer s network port Note If you opt for interconnection via switch refer to your switch documentation for further setup instructions To connect a computer to the Admin port 1 Plug one end of the network cable provided in the shipment in the port with label Admin port 2 Plug other end of the network cable in the LAN port of the computer from which you want to access the web...

Страница 14: ...acing a Failed Drive on page 17 Monitoring Client Connectivity You can monitor the connectivity of SAN LAN clients using the LED indicators on the FC 10GbE 1GbE ports respectively Indicator LED color Status Description power fail LED red solid power supply error information LED red solid an overheat condition has occurred red slow blinking once a second fan failure check for an inoperative fan red...

Страница 15: ...ules using their LED indicator Indicator LED color Status Description left green solid 2Gb mode right green solid 4Gb mode both green solid 8Gb mode Indicator LED color Status Description left green solid 4Gb mode right green solid 8Gb mode both green solid 16Gb mode Indicator LED color Status Description activity LED left indicator green blinking The adapter is sending or receiving network data a...

Страница 16: ...ter 1 Remove the bezel see steps on page 7 The filter is snapped on the inside frame of the bezel 2 Take the filter off by hand and wash it under running water then leave it to dry power module LED green solid power supply is on amber solid power supply is plugged in and turned off or the system is off but in an abnormal state blinking power supply temperature has reached 63 C The system will auto...

Страница 17: ...han one RAID drive fails the RAID will become inaccessible and data loss is possible To replace a failed RAID disk with the spare drive Important To prevent electrostatic discharge ESD touch grounded metal before touching any of the appliance components You can also prevent ESD when inserting the drive carrier into the enclosure by holding the appliance enclosure with the other hand 1 Remove the f...

Страница 18: ... Drive 18 6 Press the lever release button on the front of the drive carrier The lever opens 7 Find the label on the drive that specifies its corresponding drive bay and then slide the drive carrier into the corresponding slot until the lever makes contact with the enclosure ...

Страница 19: ...ling it from the beginning 10 When the HDD status LED of the drive stops blinking rebuild the RAID following the steps described in the Tiger Store Administration Guide Important Make sure you order an additional spare drive in case another RAID drive fails in the future Replacing a Failed Power Module Your Tiger Box is shipped to you with two power supply modules installed in the rear of the appl...

Страница 20: ...d power module 1 Find the failed power module the light of its LED indicator is solid red 2 Unplug its power cable from the module s socket 3 Lift the lever of the power module and pushing to the right the tab of the module with the finger slide out the unit from the appliance ...

Страница 21: ...ower button to start it When the system restore finishes the appliance automatically shuts down 3 Unplug the USB flash drive and press the power button of the appliance to start it 4 Wait several minutes until the appliance node shuts down again and then press the power button to start it Note On appliances shipped before 20 December 2016 the system restarts automatically instead of shutting down ...

Страница 22: ... Tiger Box you can change the IP address of the Public port and of all other network ports of the appliance except the Admin port letting all computers on the same network with or without the Tiger Client software installed access Tiger Store s web interface To access the web interface of the appliance for the first time 1 Connect your computer to the Public port of the appliance directly or throu...

Страница 23: ... LAN as the Tiger Client that will communicate with the appliance through this port For more information refer to Configure the IP Addresses of the Appliance on page 24 Tiger Box supports teaming of the ports of each network card If you choose to team the ports of a network card all its ports will be accessible through just one IP address To benefit from ports teaming you must use an Ethernet swit...

Страница 24: ...ction You must set an IP address for each network port through which the appliance is connected to Tiger Clients directly or via an Ethernet switch the Public port and all other available network ports or port teams The IP address you assign to each network port must be on the same subnet as the Tiger Client that will communicate with the appliance through this port If computers in your facility a...

Страница 25: ... a pre configured name the appliance s serial number printed at the back of the chassis and visible in the About page of the web interface Note If you rename a Tiger Box appliance after client computers have already added it to their storage servers list you may have to manually edit the appliance s name on client computers refer to the Tiger Client User s Guide To rename the appliance Important T...

Страница 26: ...urpose you should simply specify the domain name and authenticate as a user that has permissions to join computers to the selected Active Directory domain You can switch the network environment in which Tiger Box is deployed from workgroup to domain and vice versa at any time Important Setting the network environment of Tiger Box requires that you reboot the appliance To set domain environment for...

Страница 27: ...e domain controller may require that you authenticate yourself as a user authorized to remove computers from the domain 3 Click Apply 4 In the left pane select System and then Maintenance 5 In System Reset drop down box select Full System Reboot and then click Full system reboot When the appliance is online again all users that can mount the shared volumes have unrestricted access to all files fol...

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