QUESTIONS AND ANSWERS
Malfunction
Possible Reasons
Solutions
Motor does not
turn on
● Battery is power off
●The
hand-held
vacuum
cleaner
is
not
properly
installed in the body assembly
(because the body assembly
requires a hand-held vacuum
cleaner to provide power,
which itself can not work
independently)
●Charge the vacuum
cleaner
●Correctly install the
hand-held
vacuum
cleaner
and
body
assembly
Suction reduced ●Dust cup has been full of
dust
● The is full of dust
● Air duct of the Electric brush
is blocked or roller brush stall
● The battery is low
● Dump the dust in the
dust cup
● Clean or replace the
filter.
● Clean the garbage
attached to the electric
roller brush
● Fully charge the
battery as indicated in
the charging section
Charging
indicator does
not flash recycle
when charging
●The
hand-held
vacuum
cleaner is not fitted to the
body assembly.
● Properly assemble the
hand-held
vacuum
cleaner and the body
assembly
The using time is
not
enough
after charging
● The charging time is
insufficient
● Battery aging
●Fully
charge
the
battery as indicated in
the charging section
●Batteries are wear
goods, buy new battery
in
the
designated
maintenance place.