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CONSUMER WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A., whose registered office is located at Place du Granier, B.P. 97143,
35571 Chantepie, France (hereinafter “Guillemot”) warrants to the consumer that this Thrustmaster product shall
be free from defects in materials and workmanship, for a warranty period which corresponds to the time limit to
bring an action for conformity with respect to this product. In the countries of the European Union, this
corresponds to a period of two (2) years from delivery of the Thrustmaster product. In other countries, the
warranty period corresponds to the time limit to bring an action for conformity with respect to the Thrustmaster
product according to applicable laws of the country in which the consumer was domiciled on the date of
purchase of the Thrustmaster product (if no such action exists in the corresponding country, then the warranty
period shall be one (1) year from the original date of purchase of the Thrustmaster product).
Should the product appear to be defective during the warranty period, immediately contact Technical Support,
who will indicate the procedure to follow. If the defect is confirmed, the product must be returned to its place of
purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product shall, at Technical Support’s option, be
either replaced or returned to working order. If, during the warranty period, the Thrustmaster product is subject to
such reconditioning, any period of at least seven (7) days during which the product is out of use shall be added
to the remaining warranty period (this period runs from the date of the consumer’s request for intervention or
from the date on which the product in question is made available for reconditioning, if the date on which the
product is made available for reconditioning is subsequent to the date of the request for intervention). If
permitted under applicable law, the full liability of Guillemot and its subsidiaries (including for consequential
damages) is limited to the return to working order or the replacement of the Thrustmaster product. If permitted
under applicable law, Guillemot disclaims all warranties of merchantability or fitness for a particular purpose.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a
result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause unrelated to a
material or manufacturing defect (including, but not limited to, combining the Thrustmaster product with any
unsuitable element, including in particular power supplies, rechargeable batteries, chargers, or any other
elements not supplied by Guillemot for this product); (2) if the product has been used for any use other than
home use, including for professional or commercial purposes (game rooms, training, competitions, for example);
(3) in the event of failure to comply with the instructions provided by Technical Support; (4) to software, said
software being subject to a specific warranty; (5) to consumables (elements to be replaced over the product’s
lifespan: disposable batteries, audio headset or headphone ear pads, for example); (6) to accessories (cables,
cases, pouches, bags, wrist-straps, for example); (7) if the product was sold at public auction.
This warranty is nontransferable.
The consumer’s legal rights with respect to laws applicable to the sale of consumer goods in his or her country
are not affected by this warranty.
Additional warranty provisions
During the warranty period, Guillemot shall not provide, in principle, any spare parts, as Technical Support is the
only party authorized to open and/or recondition any Thrustmaster product (with the exception of any
reconditioning procedures which Technical Support may request that the consumer carry out, by way of written
instructions – for example, due to the simplicity and the lack of confidentiality of the reconditioning process – and
by providing the consumer with the required spare part(s), where applicable).
Given its innovation cycles and in order to protect its know-how and trade secrets, Guillemot shall not provide, in
principle, any reconditioning notification or spare parts for any Thrustmaster product whose warranty period has
expired.
In the United States of America and in Canada, this warranty is limited to the product’s internal mechanism and
external housing. In no event shall Guillemot or its affiliates be held liable to any third party for any consequential
or incidental damages resulting from the breach of any express or implied warranties. Some States/Provinces
do not allow limitation on how long an implied warranty lasts or exclusion or limitation of liability for consequential
or incidental damages, so the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from State to State or Province to Province.