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Extended Warranty Program
An Extended Warranty program is available directly through
Thought Technology Ltd. and its authorized service
dealers/distributors. The program provides for an additional
two years of warranty coverage, extending the one year
warranty to
three
years.
All Extended Warranty Terms and Conditions apply to the second
and third year of ownership and take effect following the regular
one year warranty period. The coverage includes:
Hardware, accessories and disposables
Replacement or repair of unit(s), sensor(s), cable(s) and extender
cable(s).
Replacement or repair of unit’s carrying case and accessories
(e.g. headphones, connectors, etc.)
Maximum of five (5) days turnaround once equipment is
received (excluding weekends and holidays).
Terms & Conditions
The price of the extended warranty program is as per the
Extended Warranty Price Lists. Contact us for latest price list.
Purchase of the extended warranty must be made within 30 days
of the original purchase, and must be paid in full.
To enroll, the customer is asked to send a copy of their original
invoice. A new agreement will be signed with the customer
listing the products covered under extended warranty, and the
serial numbers of the units and/or sensors.
TTL products will be maintained and supported, provided they
are used only with the standard operating system and hardware
provided by computer vendors, as specified in the TTL user
manual.