13
6 / INCIDENTS AND PARTICULAR MESSAGES SHOWN ON THE DISPLAY
Messages
Causes / Remedies
Drum blocked.
Check that a small item of laundry (e.g.
a handkerchief or a sock, etc.) has not slipped down
between the tub and the drum and is stopping the drum
from turning. To access the bottom of the tub, please
refer to the section “CLEANING THE PUMP FILTER”.
The pump filter is clogged.
Clean the pump filter (for
how to do this, see the section “CLEANING THE PUMP
FILTER”) and then press the “Start/Pause” button again
to restart the cycle.
Also check the drain hose’s position in the drain: the
connection must not be airtight (see the section
“DRAINING AWAY THE WASTE WATER”).
Drain hose not positioned properly.
Check the drain
hose’s position in the drain: the connection must not
be airtight (see the section “DRAINING AWAY THE
WASTE WATER”).
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Tap safety system.
When the water tap is still closed:
— A few minutes after the washing cycle starts:
- The cycle stops,
- The incident warning signal is displayed and the
message d01 flashes,
- The third segment from the left in the lower section
remains constantly lit,
- A continuous “Beep” is emitted.
— If you have selected a delayed washing cycle, the time
counts down until the cycle starts and no signals are
issued during this countdown period.
— If you see and/or hear these signals:
- Open the water tap,
- Press the “Start/Pause” button to make the signals
disappear
- The cycle will restart.
— This incident may also be caused by the drain hose
being poorly connected (see the section “DRAINING
AWAY THE WASTE WATER”).
Door safety system.
When your washing machine’s
door is poorly closed:
— If you have selected an immediate start or after a
pause,
- The cycle does not start
- The incident warning signal and the message d07
flashes,
- The fourth segment from the left in the lower section
remains constantly lit,
- A continuous “Beep” is emitted.
— If you have selected a delayed washing cycle and this
incident occurs during the waiting period before the
cycle starts, the time delay counts down, the cycle
starts and then, approximately one minute after the
cycle has started, the above signals are emitted.
— If you see and/or hear these signals:
- Close your washing machine’s door,
- Press the “Start/Pause” button to make the signals
disappear
- The cycle will restart.
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•INCIDENTS THAT MAY OCCUR
•The cycle does not start
— You have not pressed the "Start /Pause" button
— There is no power to the machine:
- Check that the plug is correctly in the socket
- Check the circuit breaker and the fuses.
— The water tap is closed
— The machine's lid is not closed properly
•A puddle of water forms around the machine
Warning:
First of all remove the plug and the fuse and shut off the water
supply tap.
While the machine is operating, the permanent level control prevents
the water from overflowing. If, despite this, water comes out of your
machine, it may be that:
— The drain hook is wrongly positioned in the drain pipe.
— The water supply hose is not sealed tightly at the machine or tap end:
- Check that the seals are in place and the connections are tight.
•Heavy vibration during spin
— All the transport materials have not been removed correctly from
the machine:
- Check that all the transport wedges have been removed (see
"REMOVING THE TRANSPORT CLAMPS"
).
— The floor is not level.
— Your machine is resting on its two “front” castors (depending on the
model):
- Reset your machine on its feet by pushing the castor engagement
lever to the right.
•The washing is not spun or not spun enough
— You have selected a programme with no spin, for example "Drip-dry"
— The spin safety system has detected poor distribution of the washing
in the drum:
- Untangle the washing and programme a new spin.
• The machine does not drain
— You have programmed "Full drum stop"
— The pump filter is blocked:
- Clean it (see "CLEANING THE PUMP FILTER" for the relevant
procedure)
— The drain hose is kinked or squashed
• The lid does not open
— The programme has not yet finished
The lid remains locked throughout the programme.
• The drum doors open very slowly
(On machines fitted with gently opening doors)
— Your machine has not operated for a long time
— It is located in too cold a position.
— Detergent residue (powder) is blocking the hinges
- In all cases, everything returns to normal after the doors have opened
initially
Important :
As a general rule, whatever the anomaly detected, you
should stop the machine, unplug the power cable and shut off the
water tap
•MESSAGES SHOWN ON THE DISPLAY
•Incidents indicated, which you can rectify yourself
In this section, we explain how you can rectify these incidents very
easily yourself.
Your machine automatically detects some operating incidents and
indicates these by particular messages shown on the screen.
