Chapter 1: Connection and Setup
What’s on the CD-ROM
Insert the cable modem CD-ROM into your CD-ROM drive to view troubleshooting tips, the internal
diagnostics, and other valuable information.
CD-ROM Contents:
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• Electronic file of the instruction book in additional languages
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• Usage and troubleshooting tips
Accessing the Diagnostics Display through the CD-ROM
A button on the CD-ROM menu called “Look at Diagnostics” (found under the “About My Cable
Modem” menu) launches your browser and displays status and diagnostic information stored within the
modem in HTML format (if allowed by the cable operator).
You may want to “bookmark” the IP address in your browser after the diagnostics page is displayed.
Computer Requirements
Personal computer with the following minimum system requirements (note that the minimum requirements
may vary by Cable Company):
IBM PC COMPATIBLE MACINTOSH**
CPU
Pentium preferred PowerPC or higher
System RAM
16MB (32MB preferred) 24MB (32MB preferred)
Operating System
Windows* 2000/XP/VISTA Mac OS** 7.6.1 or higher
Available Disk Space
125MB 50MB
Video
VGA or better (SVGA preferred) VGA or better (SVGA built-in preferred)
CD-ROM Drive
Required Required
Ethernet
10BaseT, 100BaseT,1000BaseT 10BaseT, 100BaseT,1000BaseT
An Ethernet card makes it possible for your computer to pass data to
and from the internet. You must have an Ethernet card and software
drivers installed in your computer. You will also need a standard
Ethernet cable to connect the Ethernet card to your cable modem.
*Windows is a trademark of the Microsoft Corporation.
**Macintosh and the Mac OS are trademarks of Apple Computer, Inc
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