AdditionAl 18cm colour video monitor
F - FAq
Symptoms
Possible causes
Solutions
The intelligent bracket is
showing an error (red light)
when the screen is lit.
This is completely normal.
The diagnostics run by the
intelligent bracket should be
relied on only when the screen is
disconnected.
The monitor will not switch
on.
The adapter is not connected
to the mains/the monitor is not
inserted correctly into the intelligent
bracket.
Check that all power supply cables
are correctly connected.
No image on screen (black
or blue screen).
The intercom panel and the
intelligent bracket are not
connected correctly.
Remove the screen of the intelligent
bracket and run diagnostics.
Check the connections.
The cable section used is not
suitable for the distance between
the monitor and the intercom
panel.
Check the distance covered by the
cable section with the help of this
operating manual.
The image is blurred.
The cable section used is not
suitable for the distance between
the monitor and the intercom
panel.
Check the distance covered by the
cable section with the help of this
operating manual.
The cables that connect the
intercom panel to the monitor are
too close to 230V mains power
cables.
Background noise when
talking.
The cable section used is not
suitable for the distance between
the monitor and the intercom
panel.
Check the distance covered by the
cable section with the help of this
operating manual.
The cables that connect the
intercom panel to the monitor are
too close to 230V mains power
cables.
When speaking with a
visitor, the monitor sound is
low or distorted.
The intercom panel microphone is
obstructed.
Check that the intercom panel
microphone is clean (dirtiness,
insects, etc.)
EN
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