2021-11
Warranty
Thomashilfen offers you the two-year warranty as required by law for this product. The warranty period starts when the
item is handed over. The warranty includes all claims which impact function. Not included is damage which is the result
of improper use (e.g. overloading) and natural wear and tear.
Period of Use
The product has a period of use of up to 10 years if used correctly and serviced regularly and professionally as per the
information from the manufacturer. The product can be used beyond this point if it is in safe and technically sound con-
dition. Time spent in storage at the distributor does not count towards the period of use.
The theoretical period of use does not equate to a guaranteed service life. It depends on the intensity of use and always
undergoes an individual assessment by the distributor.
The period of use does not apply to wear parts like covers, the mattress core and so on.
Service Life
The product has a service life of 10 years or 2 reuses (3 users) if the requirements stipulated for the period of use are
met. The service life consists of the period of use and the storage times between reuses.
Reuse
The product is suitable to be reused. Before being passed on to the next user the product always has to be carefully
cleaned and disinfected. The condition has to be checked by trained staff for any wear and damage. Any issues have to
be remedied to ensure the continued safe use of the product. A copy of the Instructions for Use is a component of the
product and has to be passed on to the new user.
Instructions for Use –
Thevo
autoActiv
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