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Troubleshooting

NOTICE!
Possible data transmission errors
For error-free operation make use of dedicated DMX cables and do not

use ordinary microphone cables.
Never connect the DMX input or output to audio devices such as mixers

or amplifiers.

In the following we list a few common problems that may occur during operation.

We give you some suggestions for easy troubleshooting:

Symptom

Remedy

The unit does not work, no

light, the fan does not run

Check the mains power connection and the main

fuse.

No response to the DMX con‐

troller

1. The DMX indicator should light up. If it doesn't,

check DMX connectors and cables for proper con‐

nection.

2. If the DMX indicator lights up but with no

response, check the address settings and DMX

polarity.

3. Try using another DMX controller.

4. Check whether the DMX cables lie near or adja‐

cent to high voltage cables, which could cause

damage or interference with a DMX interface cir‐

cuit.

If the procedures recommended above do not succeed, please contact our Service

Center. You can find the contact information at

www.thomann.de

Troubleshooting

Hero Wash 300 FC

moving head

Содержание VARYTEC Hero Wash 300 FC

Страница 1: ...Hero Wash 300 FC moving head User manual ...

Страница 2: ...Musikhaus Thomann Thomann GmbH Hans Thomann Straße 1 96138 Burgebrach Germany Telephone 49 0 9546 9223 0 E mail info thomann de Internet www thomann de 02 11 2020 ID 477542 ...

Страница 3: ...Starting the device 16 7 2 Main menu 16 7 3 Operating modes 17 7 4 Settings 21 7 5 System information 25 7 6 Menu overview 26 7 7 Functions in 11 channel DMX mode 27 7 8 Functions in 15 channel DMX mode 30 7 9 Functions in 26 channel DMX mode 33 7 10 Colour macros 36 8 Technical specifications 37 9 Plug and connection assignment 38 10 Troubleshooting 39 11 Cleaning 40 12 Protecting the environment...

Страница 4: ...r information and details on the following points Download This manual is also available as PDF file for you to download Keyword search Use the search function in the electronic version to find the topics of interest for you quickly Online guides Our online guides provide detailed information on technical basics and terms Personal consultation For personal consultation please contact our technical...

Страница 5: ... result in death or serious injury if it is not avoided WARNING This combination of symbol and signal word indicates a possible dangerous situation that can result in death or serious injury if it is not avoided CAUTION This combination of symbol and signal word indicates a possible dangerous situation that can result in minor injury if it is not avoided NOTICE This combination of symbol and signa...

Страница 6: ...DANGER Danger for children Ensure that plastic bags packaging etc are disposed of properly and are not within reach of babies and young children Choking hazard Ensure that children do not detach any small parts e g knobs or the like from the unit They could swallow the pieces and choke Never let children unattended use electrical devices DANGER Electric shock caused by high voltages inside Within ...

Страница 7: ...injury due to movements of the device The head of the device can move quickly pan tilt and can produce very bright light This is also valid immediately after you turn on the device when the device operates in automatic mode or under remote control and when you turn off a DMX controller that is connected to the device Persons staying near the device could be injured or frightened Before you turn on...

Страница 8: ...r supply Before connecting the device ensure that the input voltage AC outlet matches the voltage rating of the device and that the AC outlet is pro tected by a residual current circuit breaker Failure to do so could result in damage to the device and possibly injure the user Unplug the device before electrical storms occur and when it is unused for long periods of time to reduce the risk of elect...

Страница 9: ...damage due to installation of a wrong fuse The use of different types of fuses can cause serious damage to the unit Fire hazard Only fuses of the same type may be used Safety instructions Hero Wash 300 FC 9 moving head ...

Страница 10: ...lay on the unit n Built in automatic show programmes n Sound control n Master Slave mode n Strobe effect n Electronic dimmer with four selectable dimmer curves n Robust metal and plastic housing For technological reasons the light output of LEDs decreases over their lifetime This effect increases with higher operating temperature You can extend the service life of the illuminants by providing adeq...

Страница 11: ... WARNING Risk of injury caused by falling objects Make sure that the installation complies with the standards and rules that apply in your country Always secure the device with a secondary safety attachment such as a safety cable or a safety chain The load capacity of trusses or other fixtures must be sufficient for the intended number of devices Not that the movement of the head places additional...

Страница 12: ...g brackets There you can fasten adapters such as half couplers trigger clamps c hooks etc Safety cables are being threaded through the safety eyelets B on the bottom side of the housing Please note that this device must not be connected to a dimmer Mounting options Installation 12 Hero Wash 300 FC moving head ...

Страница 13: ...t the output of the last DMX device in the daisy chain is terminated with a resistor 110 Ω W When you configure a group of devices in master slave mode the first unit will con trol the other units for an automatic sound activated synchronized show This func tion is ideal when you want to start a show immediately Connect the DMX output of the master device to the DMX input of the first slave device...

Страница 14: ...lects an option of the respective operating mode confirms the set value 6 DOWN Decreases the displayed value by one 7 ESC Closes an open submenu without saving any changes 8 DMX In DMX input designed as XLR panel plug 3 pin 9 DMX Out DMX output designed as XLR panel socket 3 pin 10 DMX In DMX input designed as XLR panel plug 5 pin 11 DMX Out DMX output designed as XLR panel socket 5 pin Connection...

Страница 15: ...older 13 Power In Lockable input socket Power Twist for mains power supply 14 Power Out Lockable output socket Power Twist for powering a connected device Connections and controls Hero Wash 300 FC 15 moving head ...

Страница 16: ...emain turned off Connect the device to the power supply to start operation After a few seconds the fans start to work the head moves to the home positions for rotation pan and incli nation tilt After a few more seconds the display shows 001 The device is now ready for operation 7 2 Main menu 1 Press SET to activate the main menu 2 Press UP or DOWN to change the respectively indicated value 3 When ...

Страница 17: ...sible DMX address for the various DMX modes Mode Highest possible DMX address 11 channel mode 502 15 channel mode 498 26 channel mode 487 7 3 Operating modes Use the Running Mode menu to set the operating modes In this mode the device is controlled via a DMX controller 1 Press SET to activate the main menu 2 Press UP or DOWN until the display shows Running Mode and confirm the selection with SET 3...

Страница 18: ...he built in microphone 1 Press SET to activate the main menu 2 Press UP or DOWN until the display shows Running Mode and confirm the selection with SET 3 Press UP or DOWN until the display shows Sound and confirm the selection with SET 4 Use UP or DOWN to select one of the programmes Program 1 Program 8 and confirm the selection with SET ð The sound control is activated 5 Use UP or DOWN to select ...

Страница 19: ... speed of pan and tilt Zoom 000 255 Adjusts the initial setting of the light bundling Dimmer 000 255 Adjusts the dimmer intensity Strobe 0 30Hz Adjusts the strobe speed Red 1 000 255 Sets the intensity for red seg ment 1 0 to 100 Green 1 000 255 Sets the intensity for green seg ment 1 0 to 100 Blue 1 000 255 Sets the intensity for blue seg ment 1 0 to 100 White 1 000 255 Sets the intensity for whi...

Страница 20: ...Menu level 3 Menu level 4 Description White 3 000 255 Sets the intensity for white seg ment 3 0 to 100 ColorMacro 0 46 Colour macros 1 to 46 Adjustable segments Operating 20 Hero Wash 300 FC moving head ...

Страница 21: ...otation is activated NO Tilt reversal in normal direc tion of rotation is activated Pan Limit Starting point 0 539 Sets the starting point of the rotation angle Ending point 1 540 Sets the ending point of the rotation angle Tilt Limit Starting point 0 239 Sets the starting point of the tilt angle Ending point 1 240 Sets the ending point of the tilt angle Home Position Setting the start parameters ...

Страница 22: ...arithmic course Inverted quadratic curve with a steep course at the begin ning and a flat course at the end S Curve S curve shaped course Non linear curve with a dis tinctive flat course at the beginning and end Fan Mode Fan setting Max maximum speed Automatic temperature dependent speed Silent low speed possibly with reduced light output silent operation Blackout Blackout of the device No Blackou...

Страница 23: ...ON Display reversal is activated The display of the device is rotated by 180 OFF The display reversal is deacti vated The display of the device is in the standard orien tation Autolock ON The key lock is activated All buttons have no function after 5 seconds To cancel the key lock press SET for 5 sec onds OFF The key lock is deactivated Test Start The device carries out a self test of all function...

Страница 24: ...rameter to be adjusted and confirm your selection with SET Menu level 3 Menu level 4 Description PAN 128 127 Sets the home position of the rotation TILT 128 127 Sets the home position of the inclination movement Dimmer 000 255 Sets the initial dimmer intensity Red 000 255 Sets the initial intensity for red Green 000 255 Sets the initial intensity for green Blue 000 255 Sets the initial intensity f...

Страница 25: ...able Menu level 2 Description Current Time Displays the current running time of the device Total Time Displays the total running time of the device LED on Time Displays the total running time of the LED Current Mode Displays the current operating mode Temperature Head Displays the current head temperature Temperature Base Displays the current temperature of the device base Software Version Display...

Страница 26: ...7 6 Menu overview Operating 26 Hero Wash 300 FC moving head ...

Страница 27: ...mpulse effect increasing speed dimmed light and dark 201 250 Strobe effect constant 0 5 20 Hz 251 255 LEDs on 7 Segment pattern 1 to 18 1 to 6 static 7 to 18 dynamic 000 005 No function 006 015 Static segment pattern 1 016 025 Static segment pattern 2 026 035 Static segment pattern 3 036 045 Static segment pattern 4 046 055 Static segment pattern 5 056 065 Static segment pattern 6 066 075 No funct...

Страница 28: ...r fade slow to fast 236 255 Sound control automatic programme 10 Zoom automatic programme with decreasing speed 1 fast 8 slow 000 009 No function 010 039 Zoom automatic programme 1 040 069 Zoom automatic programme 2 070 099 Zoom automatic programme 3 100 129 Zoom automatic programme 4 130 159 Zoom automatic programme 5 160 189 Zoom automatic programme 6 190 219 Zoom automatic programme 7 220 255 Z...

Страница 29: ...1 080 Pan Tilt auto programme 7 081 090 Pan Tilt auto programme 8 091 230 Sound control Pan and Tilt 231 240 Reset if the value is transmitted for at least 3 seconds 241 255 No function Operating Hero Wash 300 FC 29 moving head ...

Страница 30: ...Impulse effect increasing speed dimmed light and dark 201 250 Strobe effect constant 0 5 20 Hz 251 255 LEDs on 7 000 255 Intensity red 0 to 100 8 000 255 Intensity green 0 to 100 9 000 255 Intensity blue 0 to 100 10 000 255 Intensity white 0 to 100 11 000 009 No function 010 255 Colour temperature white 2800 K 6800 K 12 Segment pattern 1 to 18 1 to 6 static 7 to 18 dynamic 000 005 No function 006 ...

Страница 31: ...omatic programme with decreasing speed 1 fast 8 slow 000 009 No function 010 039 Zoom automatic programme 1 040 069 Zoom automatic programme 2 070 099 Zoom automatic programme 3 100 129 Zoom automatic programme 4 130 159 Zoom automatic programme 5 160 189 Zoom automatic programme 6 190 219 Zoom automatic programme 7 220 255 Zoom automatic programme 8 15 000 010 No function 011 020 Pan Tilt auto pr...

Страница 32: ...Channe l Value Function 231 240 Reset if the value is transmitted for at least 3 seconds 241 255 No function Operating 32 Hero Wash 300 FC moving head ...

Страница 33: ...asing speed dimmed light and dark 201 250 Strobe effect constant 0 5 20 Hz 251 255 LEDs on 9 000 255 Intensity red segment 1 0 to 100 10 000 255 Intensity green segment 1 0 to 100 11 000 255 Intensity blue segment 1 0 to 100 12 000 255 Intensity white segment 1 0 to 100 13 000 255 Intensity red segment 2 0 to 100 14 000 255 Intensity green segment 2 0 to 100 15 000 255 Intensity blue segment 2 0 t...

Страница 34: ...attern 7 091 105 Dynamic segment pattern 8 106 120 Dynamic segment pattern 9 121 135 Dynamic segment pattern 10 136 150 Dynamic segment pattern 11 151 165 Dynamic segment pattern 12 166 180 Dynamic segment pattern 13 181 195 Dynamic segment pattern 14 196 210 Dynamic segment pattern 15 211 225 Dynamic segment pattern 16 226 240 Dynamic segment pattern 17 241 255 Dynamic segment pattern 18 24 000 1...

Страница 35: ...m automatic programme 8 26 000 010 No function 011 020 Pan Tilt auto programme 1 021 030 Pan Tilt auto programme 2 031 040 Pan Tilt auto programme 3 041 050 Pan Tilt auto programme 4 051 060 Pan Tilt auto programme 5 061 070 Pan Tilt auto programme 6 071 080 Pan Tilt auto programme 7 081 090 Pan Tilt auto programme 8 091 230 Sound control Pan and Tilt 231 240 Reset if the value is transmitted for ...

Страница 36: ...255 0 0 31 255 0 170 0 9 200 255 0 0 32 255 0 95 0 10 160 255 0 0 33 255 0 70 0 11 110 255 0 0 34 0 0 40 0 12 70 255 0 0 35 255 0 20 0 13 0 255 0 0 36 255 0 7 0 14 0 255 10 0 37 0 0 0 255 15 0 255 25 0 38 255 0 0 255 16 0 255 45 0 39 125 0 0 255 17 0 255 70 0 40 0 255 0 255 18 0 255 120 0 41 0 120 0 255 19 0 255 255 0 42 0 0 255 255 20 0 180 255 0 43 0 0 100 255 21 0 70 255 0 44 0 0 50 255 22 0 0 ...

Страница 37: ...is plug 3 pin XLR chassis plug 5 pin Output connections Voltage supply Lockable output socket Power Twist for powering further devices DMX control XLR chassis socket 3 pin XLR chassis socket 5 pin Power consumption 260 W Operating supply voltage 100 240 V 50 60 Hz Fuse 5 mm 20 mm 4 A 250 V fast acting Protection class IP20 Mounting options hanging standing Dimensions W H D 310 mm 390 mm 208 mm Wei...

Страница 38: ...for DMX output and a 3 pin XLR plug for DMX input Please refer to the drawing and table below for the pin assignment of a suit able XLR plug Pin Configuration 1 Ground shielding 2 Signal inverted DMX cold signal 3 Signal DMX hot signal A five pin XLR socket serves as DMX output a five pin XLR plug serves as DMX input The drawing below and the table show the pin assignment of a matching coupling Pi...

Страница 39: ...the mains power connection and the main fuse No response to the DMX con troller 1 The DMX indicator should light up If it doesn t check DMX connectors and cables for proper con nection 2 If the DMX indicator lights up but with no response check the address settings and DMX polarity 3 Try using another DMX controller 4 Check whether the DMX cables lie near or adja cent to high voltage cables which ...

Страница 40: ...device n Clean with a soft cloth using our lamp and lens cleaner item no 280122 n Always dry the parts carefully The fan grids of the device must be cleaned of any contamination such as dust etc on a regular basis Before cleaning switch off the device and disconnect mains oper ated devices from the mains Only use pH neutral solvent free and non abrasive cleaning agents Clean the unit with a slight...

Страница 41: ...es and markings on the packaging This product is subject to the European Waste Electrical and Electronic Equipment Directive WEEE in its currently valid version Do not dispose with your normal household waste Dispose of this device through an approved waste disposal firm or through your local waste facility When discarding the device comply with the rules and regulations that apply in your country...

Страница 42: ...Notes 42 Hero Wash 300 FC moving head ...

Страница 43: ......

Страница 44: ...Musikhaus Thomann Hans Thomann Straße 1 96138 Burgebrach Germany www thomann de ...

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