
Obtaining Technical Assistance
The ThinkRF Support website provides online documents for resolving technical issues
with ThinkRF products at
http://thinkrf.com/documentation/
.
For all customers who hold a valid end-user license, ThinkRF provides technical
assistance 9 AM to 5 PM Eastern Time, Monday to Friday. Contact us at
or by calling
+1.613.369.5104
.
Before contacting Support, please have the following information available:
R5550 serial number which is located on the identification label on the R5550's
underside.
The product version.
The firmware version running on the R5550.
Versions of ThinkRF software you are using, potentially including the API
libraries to third-party applications.
The operating system and version you are using.