
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then
you can choose repair and recovery options by following the instructions on the screen.
Note:
Ensure that your computer is connected to ac power during the recovery process.
Creating and using recovery media
You can create recovery media as backups for the Windows recovery environment and the Windows
recovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix the
problems on your computer.
It is recommended that you create recovery media as early as possible. Once you create recovery media,
keep them in a safe place and do not use them to store other data.
Creating recovery media
To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacity
depends on the size of the recovery image.
Attention:
Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a
backup copy of all the data that you want to keep.
To create recovery media, do the following:
Note:
Ensure that your computer is connected to ac power.
1. Move your cursor to the top-right or bottom-right corner of the screen to display the charms, and
click
Search
.
2. Depending on the operating system, do one of the following:
•
For Windows 8:
Type
recovery
in the
Search
field and click
Settings
. Then click
Create a recovery drive
.
•
For Windows 8.1:
Type
recovery
in the
Search
field and click the Search button. Then click
Create a recovery drive
.
3. Click
Yes
in the User Account Control window to allow the Recovery Media Creator program to start.
4. Ensure that you select the
Copy the recovery partition from the PC to the recovery drive.
option.
Then click
Next
.
Important:
If you clear the
Copy the recovery partition from the PC to the recovery drive.
option,
you will create recovery media without the recovery partition content. You still can start the computer
from the recovery media, but you might be unable to recover your computer if the recovery partition on
your computer is damaged.
5. Connect a proper USB drive then click
Next
.
6. Click
Create
in the Recovery Drive window. The creation of the recovery media starts.
7. When the creation of the recovery media finishes, do one of the following:
• To keep the recovery partition on your computer, click
Finish
.
• To delete the recovery partition on your computer, click
Delete the recovery partition
.
Attention:
If you delete the recovery partition on your computer, do keep the recovery media in a
safe place. The Windows recovery image will not be stored in your computer anymore, and you will
need the recovery media to refresh or reset your computer.
8. Remove the USB drive. The recovery media are created successfully.
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