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Windows recovery apps (Windows 10)

The Windows recovery apps enable you to reset your computer or use advanced startup options.

It is recommended that you create a recovery USB drive as early as possible. Store the recovery USB drive
as a backup or replacement for the Windows recovery apps.

For more information, see “Creating and using a recovery USB drive” on page 39.

Resetting your computer

If your tablet does not perform well, you might consider resetting your computer. In the resetting process,
you can choose to keep your files or remove them, and then reinstall the Windows operating system.

To refresh your tablet, do the following:

Note:

The graphical user interface (GUI) items of the operating system might change without notice.

1. Open the Start menu

. Tap

Settings

➙

Update & security

➙

Recovery

.

Note: Settings

might not be displayed in the Start menu. In this case, tap

All apps

to find

Settings

.

2. In the

Reset this PC

section, tap

Get started

.

3. Follow the instructions on the screen to refresh your tablet.

Using advanced startup options

With advanced startup options, you can change the firmware settings of the tablet, change the startup
settings of the Windows operating system, start the tablet from an external device, or restore the Windows
operating system from a system image.

To use advanced startup options, do the following:

Note:

The GUI items of the operating system might change without notice.

1. Open the Start menu

. Tap

Settings

➙

Update & security

➙

Recovery

.

Note: Settings

might not be displayed in the Start menu. In this case, tap

All apps

to find

Settings

.

2. In the

Advanced startup

section, tap

Restart now

➙

Troubleshoot

➙

Advanced options

.

3. Select a desired startup option, then follow the instructions on the screen.

Recovering your operating system if the Windows 10 operating system
fails to start

The Windows recovery apps on your tablet are capable of operating independently from the Windows 10
operating system. This enables you to recover or repair the operating system even if the Windows 10
operating system fails to start.

After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then
you can choose repair and recovery options by following the instructions on the screen.

Note:

Ensure that your tablet is connected to ac power during the recovery process.

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ThinkPad 10 User Guide

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Содержание 10 20E3

Страница 1: ...ThinkPad 10 User Guide Machine Types 20E3 and 20E4 ...

Страница 2: ... the latest documents go to http www lenovo com UserManuals Note Your tablet might look slightly different from illustrations in this user guide First Edition August 2015 Copyright Lenovo 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract N...

Страница 3: ...ur tablet 35 Resetting your tablet to the factory default settings 36 Using the advanced startup options 36 Recovering your tablet if the Windows 8 1 operating system fails to start 36 Creating and using a recovery USB drive 37 Windows recovery apps Windows 10 38 Resetting your computer 38 Using advanced startup options 38 Recovering your operating system if the Windows 10 operating system fails t...

Страница 4: ...ted States and Canada 50 Battery recycling information for the European Union 51 Recycling information for China 51 Restriction of Hazardous Substances Directive RoHS 51 European Union RoHS 51 China RoHS 52 Turkish RoHS 52 Ukraine RoHS 53 India RoHS 53 Additional compliance information 53 Brazil audio notice 53 Eurasian compliance mark 53 ENERGY STAR model information 53 Export classification noti...

Страница 5: ...l power adapters If you have such a product this information applies to your product Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the prod...

Страница 6: ...ontact with a hot section of the tablet for any extended time Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your tablet it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use...

Страница 7: ...tantial impact If glass breaks do not touch or attempt to remove the glass Stop using your product until the glass is replaced by trained service personnel Take care when using your tablet in a motor vehicle or on a bicycle Always prioritize your safety and the safety of others Follow the law Local laws and regulations might govern how you can use mobile electronic devices such as your tablet whil...

Страница 8: ...or terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on th...

Страница 9: ...it rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are i...

Страница 10: ...ternal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON To disconnect 1 Turn everything OFF 2 First remove...

Страница 11: ... battery in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations Notice for built in rechargeable battery DANGER Do not attempt to replace the built in rechargeable battery Replacement of the battery must be done by a Lenovo authorized repair facility or technician Only recharge the built in rechargeable battery strictly according to inst...

Страница 12: ...ablet The strong magnetic fields generated by these appliances can damage the screen and the data on the tablet Plastic bag notice DANGER Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Polyvinyl Chloride PVC cable and cord notice Many tablet products and accessories contain cords cables or wires such as power cords or cords to connect t...

Страница 13: ...ight come with one or more of the accessories If your tablet does not come with some of the accessories you can purchase them from a Lenovo reseller or from the Lenovo Web site at http www lenovo com essentials Standard items ThinkPad 10 Power cord and ac power adapter Documentation Optional items available on some models ThinkPad Pen Pro ThinkPad 10 Gen 2 Ultrabook Keyboard ThinkPad 10 Quickshot ...

Страница 14: ...s indicator 4 Audio connector 5 Volume control buttons 6 Micro SD card reader 7 Micro SIM card tray 8 Micro HDMI connector 9 USB 3 0 connector with cover 10 Power connector 11 Windows Start control 12 Security lock slot Available on some models 2 ThinkPad 10 User Guide ...

Страница 15: ...erprint reader 7 Speakers 8 System status indicator 9 Keyboard connector 10 Dock connector Available on some models System status indicator Blinks three times The tablet is initially connected to a power source On The tablet is on and in use Off The tablet is off or in sleep mode Note Your tablet might look slightly different from this illustration Chapter 1 Meeting ThinkPad 10 3 ...

Страница 16: ... view the memory information do the following For Windows 8 1 Swipe in from the right edge of the screen to display the charms Then tap Settings PC info For Windows 10 Open the Start menu then tap Settings System About Note Settings might not be displayed in the Start menu In this case tap All apps to find Settings Storage Embedded MultiMediaCard eMMC Display Size 256 5 mm 10 1 inches Screen resol...

Страница 17: ... environment Maximum altitude without pressurization 5000 m 16 404 ft Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under unpressurized conditions 31 3 C 88 F Relative humidity Operating 8 to 95 Storage 5 to 95 If possible place your tablet in a dry well...

Страница 18: ...6 ThinkPad 10 User Guide ...

Страница 19: ...te the initial setup Using the multi touch screen Use the touch gestures to interact with your tablet This section introduces only the most frequently used gestures For a whole list of supported gestures refer to the Windows help information See Getting help about the Windows operating system on page 20 Note Some gestures are supported only on certain apps Tap Tap on the screen to open select or a...

Страница 20: ... hidden title bar in full screened apps From the bottom Show the taskbar in full screened apps Note The following gestures are supported only on Windows 8 1 Swipe in and out on the left edge View a list of the recently used apps Swipe up from the Start screen Show the Apps screen Tips on using the multi touch screen The multi touch screen is a glass panel covered with a plastic film Do not apply p...

Страница 21: ... is available Mobile broadband connections use 3G 4G or LTE cellular and mobile networks just as phones do Mobile broadband connection is supported only on tablet models that come with a wireless wide area network card wireless WAN card installed A micro Subscriber Identity Module SIM card or an external mobile broadband device is required to connect to a mobile broadband network For instructions ...

Страница 22: ...micro SIM card is installed in correct orientation 4 Insert the tray into the tablet Turn on the tablet Charging the tablet Check the battery status icon in the Windows notification area and charge the battery if the battery power remaining is low To charge the tablet Attention Use only Lenovo approved ac power adapters and power cords Unauthorized ac power adapters and power cords could severely ...

Страница 23: ...up your tablet from sleep mode press the power button on the tablet Turning off and turning on your tablet If you are not going to use the tablet for long periods turn off your tablet to save power To turn off your tablet do the following For Windows 8 1 Swipe in from the right edge of the screen to display the charms Then tap Settings Power Shut down For Windows 10 Open the Start menu then tap Po...

Страница 24: ...12 ThinkPad 10 User Guide ...

Страница 25: ...vo com support To access Lenovo apps 1 Display all apps by doing the following For Windows 8 1 Swipe up from the Start screen to display the Apps screen For Windows 10 Open the Start menu then tap All apps 2 Tap a Lenovo app to open it 3 If the app you want is not displayed try searching for it in the search box Lenovo Companion Your system s best features should be easy to access and understand W...

Страница 26: ...rms 2 Tap Devices Project Add a wireless display 3 Choose a desired display in the found devices list and follow the instructions on the screen to finish the connection For Windows 10 1 Open the Start menu 2 Tap Settings Devices Connected devices Add a device Note Settings might not be displayed in the Start menu In this case tap All apps to find Settings 3 Follow the instructions on the screen Co...

Страница 27: ...ind Settings 3 Select the target Bluetooth device and tap Pair Using NFC devices Depending on the model your tablet might come with the Near field communication NFC feature NFC is a high frequency and short range wireless communications technology By using the NFC feature you can establish radio communications between your tablet and another NFC enabled device over a distance no more than a few ce...

Страница 28: ...u In this case tap All apps to find Settings 3 Tap the NFC control to turn it on If you still cannot enable the NFC feature check the NFC setting in the ThinkPad Tablet Setup app by doing the following 1 Open the ThinkPad Tablet Setup app See ThinkPad Tablet Setup app on page 29 2 Tap Security I O Port Access 3 Set the NFC option to On Using a micro SD card Your tablet has a micro SD card reader t...

Страница 29: ... data storage and application processing Smart cards also might provide strong security authentication for single sign on SSO within large organizations This section provides the basic instructions on installing and removing the smart card For more information about data transfer refer to the documentation of the smart card Supportable smart card type The smart card reader on your tablet only supp...

Страница 30: ...ings on page 20 2 Tap Hardware and Sound 3 Tap Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu tap Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen To remove a smart card Tap and hold the Safely Remove Hardware and Eject Media icon in the Windows notification ...

Страница 31: ...ger when you are swiping it Note Your tablet might look slightly different from this illustration Tips on using the fingerprint reader The following actions could damage the fingerprint reader or cause it to malfunction Scratching the surface of the reader with a hard and pointed object Scraping the surface of the reader with your fingernail or anything hard Using or touching the reader with a dir...

Страница 32: ...nstructions and send the pictures to your smartphone or notebook computer so that you can view the instructions during operation 1 Save all open files and exit all apps 2 Open the ThinkPad Tablet Setup app See ThinkPad Tablet Setup app on page 29 3 Tap Security Password 4 Tap Enter next to the supervisor password item and follow the instructions on the screen 5 Save configuration changes and exit ...

Страница 33: ...ember that it can easily be repositioned to accommodate many posture modifications you might wish to make Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active s...

Страница 34: ...et with care so that you can enjoy this product for a long time Cleaning your tablet To clean your tablet unplug all cables and turn off the tablet by pressing and holding the power button for a few seconds Then wipe the tablet screen with a soft lint free and dry cloth to clear stains and smudges Note Do not use screen cleaners household cleaners aerosol sprays solvents alcohol ammonia or abrasiv...

Страница 35: ...lps you find a place on the tablet to store the pen This section introduces the basic use of the pen and the pen holder For more information refer to the documentation of the pen Notes The pen is not waterproof Take care not to drop the pen in water The pen contains pressure sensors Do not push the tip of the pen for an extended period of time Do not make the pen subject to shock or vibration Pen ...

Страница 36: ...kaline battery into the battery compartment 3 Reinstall the end cap 4 Tighten the end cap Using the pen holder to store the pen Your tablet might be shipped with a pen holder Use the pen holder to store the pen on your tablet by doing the following 1 Insert the pen holder into the USB 3 0 connector on your tablet 2 Insert the pen into the pen holder horizontally or vertically 24 ThinkPad 10 User G...

Страница 37: ...emove the pen slot cover and keep it for future use 2 Clickpad The clickpad is a pointer positioning device that enables you to point select and scroll like you do with a traditional mouse You also can use the clickpad to perform basic touch gestures 3 Special keys The special keys provide one button access to certain apps and functions such as adjusting the speaker volume Attaching the keyboard t...

Страница 38: ...r in this section The cover is designed for ThinkPad 10 tablet models that are not equipped with a smart card reader The cover is a handy option with multiple functions It protects the tablet screen makes the tablet sleep or wake up within one second launches the camera and also serves as a stand This section introduces the basic use of the cover For more information refer to the documentation of ...

Страница 39: ...n wakes the tablet from sleep mode Launching the camera The cover enables you to launch the rear camera in a quick way You can launch the rear camera by just flipping over the magnetic tab of the cover as shown Using the cover as a stand Fold the cover as shown so that it serves as a tablet stand Chapter 4 Accessories 27 ...

Страница 40: ...28 ThinkPad 10 User Guide ...

Страница 41: ... 2 Immediately press and hold the volume up button until the ThinkPad Tablet Setup app starts ThinkPad Tablet Setup menus The ThinkPad Tablet Setup app includes the following menus Note The menus are subject to change without notice Depending on the model the default value might vary Main menu View the system information and set the date and time for your tablet Config menu View and change the con...

Страница 42: ...roduces some system management features Desktop Management Interface The system UEFI BIOS of your tablet supports an interface called System Management BIOS Reference Specification SMBIOS V2 6 1 The SMBIOS provides information about the hardware components of your system It is the responsibility of the BIOS to supply this database with information about itself and the devices on the system board T...

Страница 43: ...cessing tablet settings on page 20 Then tap Ease of Access Ease of Access Center Use the computer without a display and then select Turn on Audio Description Narrator Narrator is a screen reader that reads text on the screen aloud and describes events like error messages To open Narrator type Narrator in the search box Screen reader technologies Screen reader technologies are primarily focused on ...

Страница 44: ... HTML files Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader On Screen Keyboard On Screen Keyboard displays a visual keyboard with all...

Страница 45: ...uence the wireless WAN connection Detach the USB 3 0 device from your tablet to resolve the problem Battery problem Failed to charge the tablet Check if the ac power adapter is connected correctly If the connection is good but the battery still does not charge contact Lenovo to replace the battery System problem Failed to power on Connect your tablet to an ac power outlet to see if the drained bat...

Страница 46: ...ure that your hands are clean and dry when touching the screen 2 Restart your tablet to try again Blank screen when the tablet is operating Disable any system timers such as the liquid crystal display LCD turn off timer or the blank timer by doing the following 1 Go to Control Panel For information about accessing the Control Panel see Accessing tablet settings on page 20 2 Tap System and Security...

Страница 47: ...d Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the tablet serviced Message 2301 Built in Battery needs to recharge Solution The tablet turns off because the battery power is low Charge the battery Lenovo Solution Center Use Lenovo Solution Center to troubleshoot and resolve tablet problems The app combines diagnostic tests system information collection security status...

Страница 48: ...eration 4 Depending on your needs do one of the following To perform a quick format tap Just remove my files to start the process The process takes several minutes To perform a complete format tap Fully clean the drive to start the process The process takes several hours 5 Follow the instructions on the screen to reset your tablet to the factory default settings Using the advanced startup options ...

Страница 49: ...creation of the recovery USB drive starts 7 When the creation of the recovery USB drive finishes do one of the following To keep the recovery partition on your tablet tap Finish To delete the recovery partition on your tablet tap Delete the recovery partition Attention If you delete the recovery partition on your tablet do keep the recovery USB drive in a safe place The Windows recovery apps will ...

Страница 50: ...ou can change the firmware settings of the tablet change the startup settings of the Windows operating system start the tablet from an external device or restore the Windows operating system from a system image To use advanced startup options do the following Note The GUI items of the operating system might change without notice 1 Open the Start menu Tap Settings Update security Recovery Note Sett...

Страница 51: ... tablet use the recovery USB drive to recover your tablet To use a recovery USB drive do the following Note Ensure that your tablet is connected to ac power during the following process 1 Connect the recovery USB drive to the tablet 2 Open the ThinkPad Tablet Setup app See ThinkPad Tablet Setup app on page 29 3 Tap Startup In the Boot submenu drag the recovery drive to the first place to select it...

Страница 52: ...ice warranty Guides and manuals Lenovo user forums Lenovo Customer Support Center In most cases you can solve your tablet problems by referring to the error message solutions running diagnostic apps or consulting the Lenovo Web site If you still encounter tablet problems after the self troubleshoot contact Lenovo Customer Support Center If possible be near your tablet when you make the call Before...

Страница 53: ... necessary to fix the problem Lenovo hardware repair If the problem is caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs ...

Страница 54: ...ight vary by country or region For more information about additional services go to http www lenovo com essentials Replacing the USB 3 0 connector cover If the USB 3 0 connector cover of your tablet is broken or lost you can get a new USB 3 0 connector cover from Lenovo fee might be charged To contact Lenovo see Lenovo Customer Support Center on page 40 To replace the USB 3 0 connector cover do th...

Страница 55: ...einstalled Windows product is genuine refer to the information provided by Microsoft at http www microsoft com en us howtotell default aspx The Product ID is recorded in the computer firmware Whenever a Windows 8 1 or Windows 10 product is installed the installation program checks the computer firmware for a valid matching Product ID to complete the activation In some cases an earlier Windows vers...

Страница 56: ...e VDP Generic Attribute Profile GATT Proximity Profile Locating the UltraConnect wireless antennas ThinkPad 10 features an antenna system built into the display for optimal reception which enables you to establish wireless communications wherever you are The following illustration shows the location of each built in wireless antenna Note Wireless WAN antennas are available only on some models 1 Wi...

Страница 57: ...C ID or Industry Canada IC Certification information on your tablet Note Your tablet might look slightly different from the following illustration Reading the Regulatory Notice For more information about wireless radio compliance information refer to the Regulatory Notice shipped with the tablet If your tablet is not shipped with Regulatory Notice find the document at http www lenovo com UserManua...

Страница 58: ...cordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the...

Страница 59: ...rzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt...

Страница 60: ...ic product Do not use the ac power cord for other devices Lenovo product service information for Taiwan WEEE and recycling information Lenovo encourages owners of information technology IT equipment to recycle their equipment responsibly when it is no longer needed Lenovo offers various programs and services to assist equipment owners in recycling their IT products For information about recycling ...

Страница 61: ...sed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com recycling japan Pursuant to the La...

Страница 62: ...ycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum mas enviados à pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de resíduos industriais devidamente certificadas pelos orgãos ...

Страница 63: ... Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human ...

Страница 64: ...RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment WEEE 52 ThinkPad 10 User Guide ...

Страница 65: ...cts with the ENERGY STAR qualified designation You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface Lenovo tablets of the following machine types if carry an ENERGY STAR mark have been designed and tested to conform to the ENERGY STAR program requirements for tablets 20E3 and 20E4 By using ENERGY STAR qualified products and taking advantage of the...

Страница 66: ...tablet into sleep After 10 minutes To awaken the tablet from sleep mode press the power button For more information about these settings refer to the Windows help information See Getting help about the Windows operating system on page 20 Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number EC...

Страница 67: ... trademarks of the Microsoft group of companies Ultrabook is a trademark of Intel Corporation in the U S and or other countries The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product and service names may be trademarks or service marks of others Copyright Lenovo 2015 5...

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