V e l o c i t y D V I E x t e n d e r P r o d u c t M a n u a l , R e v . G , M a y ,
2 0 1 3
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This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numerique de la classe A respecte toutes les exigencies du Reglement sur le material
brouilleur du Canada.
NOTE: The user may notice degraded audio performance in the presence of electro-
magnetic fields.
5.2.5. Product Serial Number
Thinklogical
®
products have a unique serial number printed on an adhesive label that is fixed to
the bottom of the chassis. The serial number includes a date-code. The format for the date-code
is 2 digits for the week, 2 digits for the year, plus two or three digits for a unique unit number.
This serial number is also found on the original shipping carton.
6. How to Contact Us
6.1. Customer Support
Thinklogical
®
is an engineering company and you will receive any information you require directly
from our most knowledgeable engineers. We believe that the first lines of support are the design
engineers that developed each particular product. Therefore, your questions will be handled
promptly by our in-house engineers who are most familiar with your products.
Thank you for choosing Thinklogical
®
products for your application.
We appreciate your business and are dedicated to helping you successfully use our products.
is always here to help you.
To contact us, please use the following telephone numbers and internet-based methods:
®
Website
Check out our website for current product offerings, support information and general information about all
of the products we offer.
Our internet website offers product information on all current systems, including technical specification
sheets and installation guides (for viewing online or for download), product diagrams showing physical
connections and other information you might need.
Internet:
www.thinklogical.com
Note: Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have
the Adobe Acrobat reader needed to view PDF files, visit
www.adobe.com
for a download.
Thinklogical
®
is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will do
our best to respond to your email inquiries promptly. Please use one of the following email addresses:
[email protected] – Information on Thinklogical
®
and our products.
[email protected] – Sales Department - orders, questions or issues.
[email protected] – Product support, technical issues or questions, product
repairs and request for Return Authorization.
