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My appliance isn’t working correctly
IMPORTANT: If your appliance appears not to be
operating correctly, then you should disconnect it
from your mains supply and then contact Think
Customer Care on telephone number 1 800 444
357
DO NOT ATTEMPT TO REPAIR THE APPLIANCE
YOURSELF.
Please note that if an engineer is asked to attend whilst the product is
under guarantee and finds that the problem is not the result of an
appliance fault, then you may be liable for the cost of the call out
charge.
The appliance must be accessible for the engineer to perform
any necessary repair. If your appliance is installed in such a
way that an engineer is concerned that damage will be caused
to the appliance or your kitchen, then he will not complete a
repair until you have arranged safe access to the appliance. As
inaccessibility is not an appliance defect, warranty does not
cover any costs incurred in arranging accessibility
This includes situations where ladder or roofspace is necessary,
appliances have been tiled in, sealed in with sealant, have
wooden obstructions placed in front of the appliance, like plinth
and any installation contrary to these instructions.
Please refer to the conditions of guarantee that appear on the
warranty card that you receive with the appliance.
This guarantee is in addition to and does not diminish your statutory
or legal rights.
If you have any further questions please contact
Think Appliances
Pty Ltd
:
SERVICE DEPARTMENT
Phone:1800 444 357