28 Troubleshooting
Tips for the first time user
1. Start with program sessions in the 20–30 minute range, increasing or decreasing
length as needed.
2. Keep the lights fairly dim when you first start a session, particularly when you be-
gin using the machine. Increase the brightness gradually, always staying at a comfort-
able level. However, brighter settings are generally most effective.
3. Use the system at least three times a week, and preferably daily for at least the first
few weeks, for best results. It’s okay to use shorter programs—the key is regular use.
4. You can use the light or sound by themselves as well as together. Try sitting back
and listening to a binaural beat alone. Or use the lights alone and a tape or CD of
your choice played through a Walkman or other player.
Troubleshooting
Here’s a list of the most likely problems you may encounter, and suggested solutions.
If these do not work, contact our office for further assistance.
If you do need to return your system to us for warranty repair work, you
must call or write for a returned merchandise authorization number
(RMA#).
Headphones and/or glasses do not work, or only work on one side
• Check LiteFrame connection to base unit.
• Are the LiteFrames plugged into the wrong jack?
• Have you pressed the
start
key?
• If you have headphones that have their own volume control, make sure the vol-
ume is turned up.
Odd sound, static, or unusual humming in the headphones
• Are the headphones plugged into the wrong jack?
• The batteries on the audio source may be low.
• Check headphone (and patch cord) connection.
• The headphone plug may need to be cleaned. There is an invisible residue that
sometimes builds up, which can easily be removed by wiping the plug with a
mild abrasive, such as very fine emery cloth.
Session stops unexpectedly
• Batteries have run down.
• You have inadvertently pressed the
stop
key.
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