![ThermoTex TT4-S Скачать руководство пользователя страница 23](http://html.mh-extra.com/html/thermotex/tt4-s/tt4-s_operating-manual_1106311023.webp)
Troubleshooting
GBTT4SBA
Page - 23
Label format stated in software does not
correspond with actual label format
Change label format in software
Continuous material inserted in printer but
software changed over to labels
Change software to continuous material
No link
Network link missing
Check network cable and connector
Inform network administrator
No SMTP server
Printer configured to SMTP and no SMTP
present or SMTP server currently not
available
Switch SMTP off in configuration. E-mail
warning (e-alert) no longer possible.
Inform network administrator
No time server
Time server selected in configuration and
no time server present or time server
currently not available
Switch time server off in configuration.
Inform network administrator
No size entered
Label size not defined in parameters
Check parameters
Head hinged down
Print head not locked properly
Lock head
Head too hot
Print head overheated for labels with high
content level (graphics, much text)
After pause to cool print head down, job
continues of its own accord. When this
happens again, reduce heating level or print
rate in software
Reading error
Reading error on addressing memory card Check data on memory card, do data
backup and re-format card
Medium full
Memory card cannot take any more data
Change memory card
Material too thick
Cutting blade cannot cut through material
and stops in undefined status
Switch printer off, take material out of blade,
check thickness of material being cut,
possibly change material
Blade defect
Hardware fault on cutting blade
Switch printer off and on.
Inform hotline when this happens again
Paper end
Main label roll used up
Insert new roll of labels
Ribbon not inserted properly in label light
barrier
Check run of the ribbon
Protocol error
Printer receives unknown or incorrect
command from computer
Depending on kind of error, press pause to
bypass command or press cancel to cancel
print job
Different configuration of interfaces in
computer and printer
Check interface configuration in the
"Settings" menu
Buffer overflow
The data buffer is full and the computer is
trying to send other data
Use data transfer with protocol (preferably
RTS/CTS)
Writing error
Error in writing on the memory card
Write again, re-format card
Write protected
Write-protection activated on PC card
Deactivate write-protection
Unknown font
Error in selected download font type
Cancel print job. Change font
Invalid setup
Error in configuration memory
Reconfigure printer
Inform hotline if this happens again
Voltage fault
Hardware fault
Switch printer off and on
Inform hotline if this happens again
Display shows which voltage has failed
Memory full
Too much printing information (loaded
fonts, large graphics) in print job
Cancel print job. Reduce quantity of
information for printing
Structure error
Error in contents directory of memory card,
unsafe data access
Reformat card
Unknown medium
type
Memory card not formatted or card type is
not supported
Format card or use other type
USB error
No reaction
USB device detected but does not work
Do not use USB device
USB error
Too much power
USB device uses too much power
Do not use USB device
USB error
Unknown device
USB device not detected
Do not use USB device