WARRANTY
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9.
WARRANTY
1.
Warranty duration is 3 years for all boiler parts under pressure, 1 year for other electro-
mechanical equipment. The warranty period starts from the date of installation, but no
longer than 120 days from the day of purchase.
2.
The warranty covers costs of replacing parts that have been proved to be defect, and any
work that is connected with replacing these parts. Costs related to removing defect parts or
products, transportation, etc. are not covered by the producer’s warranty.
3.
The producer will not accept to cover warranty terms in case of the following:
4.
Maltreating the product and bad conditions of transportation and loading-unloading.
5.
Wrong installation, failing to apply the directions given in the manual.
6.
Improper use of the product.
7.
Damages that have been cause by using improper fuels, with dimensions or characteristics
different from those described in the manual.
8.
Damages from freezing if not necessary measures are taken against anti-freezing.
9.
Incident of explosion due to use of impropriate chemical substances.
10.
Electrical shocks that may harm electrical parts of the appliance.
11.
12.
Warranty is only valid if the installation is performed by a professional installer, authorized
by the producer, according to the local legislation and the instructions of this manual.
13.
Warranty does not cover function problems or damages that are caused by bad chimney
installation, failing to respect the instruction of this manual and local legislation.
14.
Warranty is not valid if the boiler cleaning, maintenance and service intervals are not
respected and the directions given are not followed.
15.
Warranty is not valid if the maintenance is not performed by an authorized professional
according the instructions given and at the time intervals given.
16.
Warranty does not cover costs related to emergency incidents like: earthquake, fire,
electrical blackout, robbery.
17.
Warranty is not valid if the hardness of the water is over the allowed limits and no water
softening protection is installed.
18.
The warranty is not transferable in case of reselling or replacing the product. A new
warranty should be accorded to the new user.
