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58

Executive Series

27.0  Troubleshooting - Mechanical Systems

Problem

Possible Cause

Solution

“FLO” 

 

Appears on Control Panel or 

“FLO” flashes and alternates 

with Temperature

• 

Pump(s) not running

• 

Water level low

• 

Pump Surging

•  Dirty or Clogged

• 

See “Pump(s) will not Start.”

• 

Fill spa to correct level.

• 

See “Pump Surging” Section 

above.

• 

Check filter installation Filters 

Clean filter(s), page 46.

Breaker keeps tripping or will 

not Reset

• 

Improperly wired ground

•  Spa Controller needs 

repair

•  Spa Heater needs 

repair

•  Contact your electrician or 

ThermoSpas 800.876.0158.

•  Customer Care

Spa Leaks

• 

Loose union, drain 

valve open

• 

Leaking Barb Fitting

• 

Leaking Glue fitting

• 

Check and tighten all unions, 

close drain valve.

• 

Check hose to barb 

connection. Clamp hose if 

required, call ThermoSpas for 

service 800.876.0158.

• 

Call ThermoSpas for service 

800.876.0158.

Troubleshooting - Mechanical Systems

Содержание Executive Series

Страница 1: ...ThermoSpas Executive Series Owner s Manual Safety Maintenance and Technical Information...

Страница 2: ...ll us how happy they are with their spa and what a positive difference it has made in their lives Our Quality ThermoSpas emphasis on quality will become crystal clear with each passing day you own you...

Страница 3: ...Diamond Wave Models 19 10 1 Start up Sequence 19 10 2 EasyTouch Control Panel 19 10 3 Control Valves 21 10 4 Jets 21 11 0 Operating Instructions Gold and Diamond Wave Models 23 11 1 EasyTouch Control...

Страница 4: ...Care 37 14 4 Music Menu 39 14 5 Maintenance Menu 42 14 6 Date and Time Menu 43 14 7 Keypad Menu 44 14 8 Electrical Configuration Menu 44 15 0 Basic Spa Maintenance 45 16 0 Changing Cleaning Filters 46...

Страница 5: ...you always keep the hot tub full of water when it is exposed to direct sunlight and that you keep the insulating cover in place at all times when the hot tub is not in use Read and care fully follow...

Страница 6: ...e the suction fittings suction covers or pump s be sure that the flow rates are compatible and are in compliance with the VGB Safety Act Never replace a suction fitting or suction cover with one rated...

Страница 7: ...sons suffering from obesity or a medical history of heart disease low or high blood pressure circulatory system problems diabetes infectious diseases or immune deficiency syndromes should consult a ph...

Страница 8: ...liance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience or knowledge unless they have been given supervision or instruct...

Страница 9: ...e madera una sub stancia reconocida por el Estado de California como causante de c ncer Evite inhalar polvo de madera o utilice una m scara antipol vo u otros resguardos para protecci n personal Para...

Страница 10: ...DROWNING Hair entrapment May occur if hair is entangled knotted or snagged in a drain suction or skim mer assembly This has been reported in persons who when submerge themselves underwater allowing h...

Страница 11: ...ies become entan gled knotted or snagged in a drain suction or skimmer assembly Never allow your jewelry swimsuit or hair accessories to come close to the suction fittings suction covers or skimmer as...

Страница 12: ...ponsibility and the responsibility of any installation contractor you hire to make sure that all ap plicable codes and or local construction requirements are met If in doubt refer to the building auth...

Страница 13: ...ecommend an 18 minimum clearance around all sides of the spa to avoid additional service charges Providing service access is the responsibility of the owner WARNING Do not rest your spa directly on to...

Страница 14: ...b Water will accumulate around the spa so flooring materials must provide a good grip when wet Water damage to the home owner s property from splashing or leaks are at the home owner s risk This is no...

Страница 15: ...your equipment warranty Before beginning the wiring process turn off the circuit breaker so that no power is connected to the controller ThermoSpas recommends all spa wiring to be done by a licensed...

Страница 16: ...ned on All of this may occur even though the circulation pump continues to run when the heater is on progressing bars will be indicated from the bot tom to the top of the heater icon WARNING Wiring to...

Страница 17: ...WHT TB1 Sub Panel at Spa Main Panel Neutral Ground Bar See NOTE 2 GFCI Breaker Spa Pac Terminal block inside of Pac Breaker Neutral Bar Ground Green Ground Green Load Neutral white must connect to the...

Страница 18: ...ocation it is time to inspect it to ensure it is ready to be filled Gently remove all packing and crating materials from the spa Step 1 Remove the panels insulation of the spa so you can see the inter...

Страница 19: ...ired temperature A 240 volt service will raise it approximately 4 to 8 F per hour DANGER RISK OF PERSONAL INJURY Check water temperature carefully before entering hot tub Excessive water tempera ture...

Страница 20: ...of the spa compo nents Improper water chemistry may cause skin irritation or facilitate the transmittal of disease Proper water chemistry is the sole responsibility of the spa owner The costs incurred...

Страница 21: ...16 16 16 16 17 17 19 19 20 20 20 20 20 22 24 24 23 1 3 3 3 4 4 4 4 5 5 5 5 6 6 6 7 7 10 21 8 8 8 18 18 18 11 12 15 15 15 15 15 15 15 15 15 15 15 15 16 16 16 16 16 15 15 15 16 16 16 16 15 2 7 7 13 13 1...

Страница 22: ...omponents Use the legend to locate a particular compo nent s page number to see more details Subwoofer Water Pump Controller Box Light controller SmartTub Diamond model only Ozone ThermOzone Circulati...

Страница 23: ...creen control panel If there is no activity for 2 minutes the display will time out into a sleep mode To reactivate the display just tap and briefly hold the display then drag the ThermoSpas logo into...

Страница 24: ...compo nents features or programs are on their icons are represented there No icons will display if a feature is not installed Stereo System Icon Displays if the spa is equipped with a stereo option pa...

Страница 25: ...ose the jet to control the power The nozzle can be adjusted by simply touching it and pointing it to the desired location on your body Swirl Jets Pamper you with a swirling massage The nozzle design s...

Страница 26: ...ading action that is both therapeutic and soothing They can cover a large area at a time and feel like a steady pulse against large portions of your body Pillowfall Gives an unbeatable neck massage an...

Страница 27: ...been manually turned on it will automatically turn off after approximately 30 minutes If at this time you desire more jet operation you may simply turn the pump s back on Jet Pump 1 Button Jet Pump 2...

Страница 28: ...lor option is white Feature only available with the deluxe cabinet option Synchronization De synchronization Button Tap to either synchronize or desynchronize the main and all around lights They can b...

Страница 29: ...partially immersed or fully immersed in hot tub Power Button Tap to turn the stereo on and off page 26 Bluetooth Button Tap to use your Bluetooth device with the stereo Can also be accessed by using t...

Страница 30: ...Slide from side to side to increase and decrease the subwoofer level from minimum to maximum 11 7 Source Menu Slide the right wheel to the source icon src to select an audio source to listen to Only t...

Страница 31: ...the disconnect menu Tap the Disconnect tab 12 0 Programming Instructions Gold and Diamond Wave Models Your hot tub is equipped with setting menus that allow you to program and activate different com...

Страница 32: ...heater will not turn on until the water temperature reaches 20 F below the set temperature Standard Beginner Standard Beginner In this standard mode the heater will maintain the set temperature Energy...

Страница 33: ...gram cycles 2 Then tap the plus sign to add a new cycle or tap the cycle to change 1 00am 1h30 Weekend 3 Slide each column Day Start or Duration and select the day and duration to program When done ta...

Страница 34: ...expires a message will appear on the Home menu Rinse filter A 30 day reminder to rinse the filters Clean filter A 60 day reminder to soak the filters in a cleaning solution Change water A 120 day rem...

Страница 35: ...When you tap the Temperature Units tab you program the units of temperature to display Tap either the Celsius or Fahrenheit tab to select the units to display B Display When you tap the Display tab yo...

Страница 36: ...es Current 12 6 SmartTub System If Equipped IMPORTANT The spa must have the optional SmartTub system installed Advances in technology have allowed us to create a better and smarter hot tub Our SmartTu...

Страница 37: ...martTub app for additional information B Indicator Lights There are indicator lights on the SmartTub controller that relay the sta tus of the system Below are meanings of the lights 1 Cloud Blue light...

Страница 38: ...ve lounge control Use this to control the wave action massage that continuously flows down the lounge jets Pump Button Press to turn jets pump 3 ON and OFF Wave Button Press to turn the wave action ma...

Страница 39: ...Jets Pump 1 Jets Pump 2 and the Up and Down buttons Settings Button Press to enter the programming menus Mode Button Continuously tap to scroll and select one of three modes Spa Light or Stereo mode L...

Страница 40: ...ights are ON Time Icon Displays the current time page 43 Current Temperature Icon Displays the current water temperature Set Temperature Icon Displays the current set temperature and its status 14 2 L...

Страница 41: ...rwise You can program one economy cycle and one filtration cycle Beginner Standard Beginner In this standard mode the heater will maintain the set temperature You can program two filtration cycles Ene...

Страница 42: ...ve and move down to program the start time Start 12 00am 11 Press or to scroll through the time in increments of 30 minutes Once a selection is made press the light button to save and move down to pro...

Страница 43: ...UIPMENT DAMAGE Never install or remove electrical devices while hands are wet or while sit ting partially immersed or fully immersed in hot tub Audio Submenu To enter the submenu press to enter the se...

Страница 44: ...device is approximately 30 ft Track Information Will display the track artist and album information if it is available Light Button Press to play or pause Jets Pump 1 Button Press to fast forward tra...

Страница 45: ...disconnect C Adjusting the Fader Setting 1 From the Audio Submenu use the up down buttons to select the Fader tab Fader 0 Press to adjust the fade The tab will change to Fader 0 2 Use the up down butt...

Страница 46: ...out the hot tub water Spa check A 730 day reminder to have a general check up performed Resetting the timer for the reminders Once a timer has expired a message will appear on the main menu Make sure...

Страница 47: ...at AM PM 2 Press to enter the format option Format AM PM 3 Use the up down buttons to navigate through the options Format 12h or Format 24h 4 Press to save your selection 5 Press 1 to exit the menu an...

Страница 48: ...Press to save your selection 5 Press 1 to exit the menu and return to the Keypad Menu B Selecting the language 1 While in the Keypad options press to navigate to the language tab English 2 Press to e...

Страница 49: ...lean Shock Spa 4 Scheduled Maintenance A Clean the shell above the water line with ThermoSpas All Purpose Cleaner once a week All Purpose Cleaner will not alter the water chemistry or scratch the acry...

Страница 50: ...rime and dirt particles after cleaning If dirt particles remain the filter should be replaced Filters are not designed to last more than 12 months We recommend using ThermoSpas Filter Clean to clean t...

Страница 51: ...n filter cartridges by first filling the bucket with water adding 8 oz of ThermoSpas Filter Clean Mix solution by moving filter cartridges up and down several times For best results allow filters to s...

Страница 52: ...our cabinet D Ozone Jet A special laser jet provides a return back to the spa for the treated water reference page 17 for location Operation In spas equipped with a circulation pump the ThermOzone sys...

Страница 53: ...ater line then unthread the drain cap from the hose Place the drain valve and hose on the ground to direct the water away from the spa 7 Turn the flow valve to the open position to allow the spa to st...

Страница 54: ...n be purchase at ThermoSpas online store at online ThermoSpas com 20 0 Flushing Lines There are many plumbing lines in a spa No matter how clean you keep the water chemicals clean only the water not t...

Страница 55: ...wait five minutes and scrub with a two textured sponge ThermoSpas offers an accessory called the Scum Mitt which is perfect for this use Deep Cleaning the Entire Shell Surface Anytime the spa is drai...

Страница 56: ...circuit breaker off 15 Use a wet vacuum at EACH fitting jet suctions to assist in removing any existing water in fittings water lines and spa shell 16 Sponge out remaining water from spa shell 17 Cle...

Страница 57: ...on Pump Motor Water Pump Volute Self Priming Hose From Suction T Valve Drain Plug Open Valve Closed Valve Circulation Filtration Pump Manhattan II Spas are equipped with a circulation pump for continu...

Страница 58: ...sing is accessible from underneath the skirt panel for ease of replacement Spa Pack and Heater Electronic Center of Spa Heater Union Heater Union hand tighten only by turning clockwise Heater The Spa...

Страница 59: ...circuit has tripped If the problem persists contact Thermo Spas Service Department 800 876 0158 ICE A potential freeze condition exists Activates when the temperature goes below 44 F 6 7 C No Action...

Страница 60: ...evel High contaminant level Test and add Liquid Calcium Drain and refill the hot tub Add one capful of Foam Away Waterline Scum Ring Inadequate filtration High content of oils Check and clean filter s...

Страница 61: ...vel No Water Pressure in Sections of the Spa Water not being Diverted Correctly Pump not on Jets not Open Turn whirlpool jet or valve to divert water Turn on correct pump Refer to pump s will not star...

Страница 62: ...r installation Filters Clean filter s page 46 Breaker keeps tripping or will not Reset Improperly wired ground Spa Controller needs repair Spa Heater needs repair Contact your electrician or ThermoSpa...

Страница 63: ...mple to ThermoSpas Customer Care Department for a free analysis For weekly water maintenance add 1 oz of Stain and Scale 5 Treatment of Oils and Organics Weekly Bathers bring lotions skin hair and oth...

Страница 64: ...mide into the killing form of bromine After destroying bacteria algae and other organisms it can become bromide once again The oxidizer shocks the water and off gases the physical waste Adding additio...

Страница 65: ...filtered out of your water Foaming A term used to describe surface foam on your water especially in spas hot tubs Foaming is caused by high TDS levels working in combination with soft water and oils...

Страница 66: ...urn off all the dirt and inorganic or dead organic matter in the water A sanitizer can oxidize materials such as ammonia nitrogen containing contaminants and swimmer waste Ozone is active oxygen natur...

Страница 67: ...is sent through the water tearing apart molecules and slashing through cell walls Skimmer A surface skimmer is a plumbing fitting set at water level containing a weir mecha nism and a debris basket T...

Страница 68: ...of dissolved solids increase in the spa as water evaporates over time Tubs that have a high TDS level means that the water is over satu rated and cannot receive any more chemicals TDS should never be...

Страница 69: ...lities This has led people to add more Spa Activator which can make matters worse Q How can I reduce my sanitizer level A There are two simple methods to reduce sanitizer levels 1 Drain 1 2 of your wa...

Страница 70: ...es 4 Upon completion of Step 3 if the pH is still high contact ThermoSpas Customer Care Dept Q Why do I need any chemicals if Ozonators work so well A Ozone is a powerful oxidizer and is considered to...

Страница 71: ...breaker when you plug it in At this point second third forth pump can be left unplugged Also if blower or ozonator is causing the problem they can be left unplugged Only spas heater and primary pump a...

Страница 72: ...re Load 19 0 standard for pressure treated wood Deflection L 360 standard for building codes NOTE These specifications are subject to change without notice and are for refer ence only 100 pounds sq fo...

Страница 73: ...idth Height Average Filled Weight Min Pad Size Manhattan Diamond Wave 93 in 236 2 cm 93 in 236 2 cm 38 in 96 52 cm 4 683 lb 2 124 kg 4 in 102 mm Manhattan Gold 93 in 236 2 cm 93 in 236 2 cm 38 in 96 5...

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Страница 76: ...Designed to Improve Your Life 10 Research Parkway Suite 300 Wallingford CT 06492 www ThermoSpas com SAVE THESE INSTRUCTIONS 6530 496 Rev C 01 28 2020...

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