P
REFACE
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Aurora-2 User’s Manual
T
HERMO
M
ICROSCOPES
P
RODUCT
W
ARRANTY
COVERAGE
ThermoMicroscopes warrants that products manufactured by ThermoMicroscopes will be
free of defects in materials and workmanship for one year from the date of shipment. The
product warranty provides for all parts (excluding consumables and maintenance items),
labor, and software upgrades.
Instruments, parts, and accessories not manufactured by ThermoMicroscopes may be
warranted by ThermoMicroscopes for the specific items and periods expressed in writing
on published price lists or quotes. However, all such warranties extended by ThermoMicro-
scopes are limited in accordance with all the terms, conditions, and other provisions stated
in this warranty. ThermoMicroscopes makes no warranty whatsoever concerning products
or accessories not of its manufacture except as noted above.
Customers outside the United States and Canada should contact their local ThermoMicro-
scopes representative for warranty information appropriate to their locale.
CUSTOMER RESPONSIBILITIES
1. Perform the routine maintenance and adjustments specified in ThermoMicroscopes’
manuals.
2. Use ThermoMicroscopes replacement parts.
3. Use ThermoMicroscopes or ThermoMicroscopes-approved consumables, such as
lamps, cantilevers, filters, etc.
4. Provide adequate and safe working space around the products for servicing by
ThermoMicroscopes personnel.
REPAIRS AND REPLACEMENTS
ThermoMicroscopes will, at its option, either repair or replace defective instruments or
parts. Repair or replacement of products or parts under warranty does not extend the
original warranty period. With the exception of consumable and maintenance items, re-
placement parts or products used on instruments out of warranty are themselves warranted
to be free of defects in materials and workmanship for 90 days. Any product, part, or
assembly returned to ThermoMicroscopes for examination or repair must have prior
approval from ThermoMicroscopes and be identified by a Return Materials Authorization
(RMA) number obtained before returning the product. The product, part, or assembly must
be sent freight prepaid to the factory by the Customer. Return transportation will be at Ther-
moMicroscopes’ expense if the product, part, or assembly is defective and under warranty.
WARRANTY LIMITATIONS
This warranty does not cover: a) Parts and accessories which are expendable or consumable
in the normal operation of the products; b) Any loss, damage, and/or product malfunction
resulting from shipping or storage, accident, abuse, alteration, misuse, or use of user-
supplied software, hardware, replacement parts, or consumables other than those specified
by ThermoMicroscopes; c) Products which are not properly installed; d) Products which
are not operated within the specified environmental conditions; e) Products which have
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