12
13
250
one-year limiTed warranTy
ONE YEAR LIMITED WARRANT Y
Your Therapure
®
250 air purifier is warranted to be free from defects in materials and workmanship
for one year from the original purchase date, excluding the lamp. Should the product have a defect
in materials or workmanship, we will repair or replace it without charge to you (a shipping and
processing fee may apply). To obtain service under warranty, simply call our Customer Service
Center toll-free at 1.800.875.8577.
This warranty does not cover any damage caused by accident, misuse or any use other than as
intended and described in this owner’s guide, or damage resulting from failure to maintain and clean
this product as specified in this owner’s guide. This warranty applies only to the original purchaser of
the Therapure
®
250 air purifier.
Contact Info for Warranty Service:
Therapure
®
by Envion LLC
P.O. Box 9159 | Van Nuys, CA | 91409-8291
1.800-875-8577 | www.envionproducts.com
© 2010 Envion, LLC. All Rights Reserved.
Patents pending.
TroubleshooTing
PROBLEM
REASON
SOLUTION
Unit will not operate.
Reduced airflow or
poor filtering.
No visible light in the
Uv light view window.
Power button has not been
turned on.
Unit is unplugged.
The inlet grill has not been
installed & locked into place.
The inlet or outlet grill may
be blocked.
Permanent filter may
be clogged.
UV button is not turned on.
UV lamp is broken.
Press the Power button
Check to ensure unit
is plugged in.
Check to make sure filter
is properly installed & locked
into place.
Check to ensure nothing is
blocking air inlet & air outlet.
Check & clean filter,
if necessary.
Check that the UV button
is turned on.
Replace the UV lamp.
The energy efficiency of this ENERGY STAR qualified model is measured based on a ratio between
the model’s CADR for dust and the electrical energy it consumes, or CADR/Watt.
by
