Customer Care
33024 CAN Timeout
Caused by: The controller and the hand held diagnostic tool stop
communicating.
1.
Turn key off and back on
to reset the controller. If the
hand held screen returns,
continue to diagnose. If
screen does not return, got
to step 2.
2.
Check connection to hand held tool.
Verify hand held tool function with a
known good unit.
3.
Check wire connections to the
CAN plug be removing the cup holder
and inspecting wires. If bad, re-insert
or replace harness.
Tech Tip: Intermittent car
operation can come from
loose wire connections
on the CAN plug and
harness. This condition
will not show a fault
code on the hand held
diagnostic unit.
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