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Obtaining Technical Support
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Read This First
Obtaining Technical Support
Before contacting Texas Instruments Technical Support, have the following
information ready:
-
Model number of your SDB
-
Serial number located on the back side of your board
-
Software version number located on the TMS320C8x SDB system
software media
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Brand name, model number, and speed of the computer in which the
board is installed
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Computer’s PCI BIOS version
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Amount of memory in your computer system
-
Version of the software and operating environment that you are using
(such as Windows NT)
-
Type of video or audio signal being captured or processed
-
Cabling arrangement of input and output devices connected to the board
Once you have this information ready, contact Texas Instruments Technical
Support as specified in the
If You Need Assistance section that follows.