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57 SLOU430A – December 2015 – Revised February 2016
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FAQ and Troubleshooting
Appendix F
SLOU430A – December 2015 – Revised February 2016
FAQ and Troubleshooting
F.1 Common Issues
The following section illustrates some of the common problems seen when attempting to use the EVM
hardware and software.
F.1.1 Issues
• Windows 8 and Windows 10 support: Officially, the EVM software is only supported for Windows 7.
Windows 8 and 10, however, are often known to work but might require enabling .NET FRAMEWORK
3.5. In
Control Panel , choose Programs and Features , choose Turn Windows features on or off , and
then select the .NET Framework 3.5 (includes .NET 2.0 and 3.0) check box. This option requires an
internet connection. Do not select the child items.
Figure 68. Enable .NET Framework
• Power supply capacity: It is likely that both the AFE EVM and the TSW EVM do not have a wall
power supply. Instead, they include the ability to connect to a bench-top supply via the provided cable.
It is critical that each of these EVMs has access to 2 A of current capacity.
• No Capture in HSDCPro: It is possible that once the GUIs and EVMs are configured for capture, and
the capture button in HSDCPro is pressed, that nothing seems to happen and eventually the GUI will
timeout and a pop-up an error appears as seen in
Figure 69 . Reasons for this can include the
following:
– Incorrect firmware loaded
– Current starvation on at least one EVM, 2 A is sufficient
– Missing Data output clock from the AFE to the FGPA. With LVDS, this could be the FCLK or DCLK.
D5 of the TSW1400 should turn on, and if not, this is probably the reason. With JESD204B data, a